Ronald Cheng Email & Phone Number

Sydney, New South Wales, Australia

Product Manager for the Payments systems responsible for Australian container refund schemes.Our payment services manages over 10 million transactions yearly circulating refunds and driving communities to recycle for a sustainable future. Our team live with volume and performance at the forefront of quality and technical excellence.My responsibilities include driving product strategy, portfolio roadmap and aligning with both senior leadership and technology to drive expansion… Show more Product Manager for the Payments systems responsible for Australian container refund schemes.Our payment services manages over 10 million transactions yearly circulating refunds and driving communities to recycle for a sustainable future. Our team live with volume and performance at the forefront of quality and technical excellence.My responsibilities include driving product strategy, portfolio roadmap and aligning with both senior leadership and technology to drive expansion into new markets. Show less

Sydney, New South Wales, Australia

As a Product Manager for the BizCover platform I was responsible for the growth and health of the platform. Day to day I collaborated with all different lines of business(B2C, B2B) as well as overseeing 5 agile squads help to materialize business goals.I worked daily with Exco from ideation of new opportunities, compliance initiatives and feature deep dives to improve business efficiency and value delivery. After identifying the product strategy and defining the roadmap with business… Show more As a Product Manager for the BizCover platform I was responsible for the growth and health of the platform. Day to day I collaborated with all different lines of business(B2C, B2B) as well as overseeing 5 agile squads help to materialize business goals.I worked daily with Exco from ideation of new opportunities, compliance initiatives and feature deep dives to improve business efficiency and value delivery. After identifying the product strategy and defining the roadmap with business and technology, I worked with the agile squads and their Scrum master to deliver and iterate on the customer experience. Show less

Sydney, New South Wales, Australia

Product Owner for 5 agile squads, responsible for the BizCover platform, monitoring the delivery of business critical projects, platform prioritisation and reporting from large partnership, to developing new insurance products to regulatory and compliance demands. Worked directly with the Exco and senior leadership for product prioritisation and cross functional alignment to deliver value and customer satisfaction.

Sydney, Australia

Helped create the foundation of expanding BizCovers Business Analysis / Scrum Master practice from 3 members to 12 and lead numerous improvements on Technology.I was required not only to lead projects in the US, NZ and AU but also provide strategical feedback for ideation of initiatives and to work with business owners closely to improve project effectiveness.Responsibilities: Project Lead, BA Coach (including recruitment/onboarding/upskilling), Agile Coach, Scrum Master… Show more Helped create the foundation of expanding BizCovers Business Analysis / Scrum Master practice from 3 members to 12 and lead numerous improvements on Technology.I was required not only to lead projects in the US, NZ and AU but also provide strategical feedback for ideation of initiatives and to work with business owners closely to improve project effectiveness.Responsibilities: Project Lead, BA Coach (including recruitment/onboarding/upskilling), Agile Coach, Scrum Master, Release Manager and Tech Culture Team. Show less

Sydney, Australia

At excite holidays i was working with on-shore and off-shore agile teams who were delivering mission critical initiatives for our platform. I was also required to provide feedback on all sides of the ideation process including UX, use case, feasibility study and competitor analysis. Our mission was to create the next generation features in travel to compete against current market giants.Responsibilities: Scrum Master, Business Analysis, Program Management, Project Management, Release… Show more At excite holidays i was working with on-shore and off-shore agile teams who were delivering mission critical initiatives for our platform. I was also required to provide feedback on all sides of the ideation process including UX, use case, feasibility study and competitor analysis. Our mission was to create the next generation features in travel to compete against current market giants.Responsibilities: Scrum Master, Business Analysis, Program Management, Project Management, Release Manager, Culture Club Show less

Sydney, Australia

Providing Business Analysis, Requirements Gathering, Dissemination of information to the agile team to move quicker whilst achieving business requirements with on scope working software. My responsibility was primarily to contribute to the agile teams with providing:- Creation and management of User Stories including Story Mapping, Decomposition and Elaboration.- Elicitation of Business Requirements, Use Case and Acceptance Criteria.- Facilitation discussions and software… Show more Providing Business Analysis, Requirements Gathering, Dissemination of information to the agile team to move quicker whilst achieving business requirements with on scope working software. My responsibility was primarily to contribute to the agile teams with providing:- Creation and management of User Stories including Story Mapping, Decomposition and Elaboration.- Elicitation of Business Requirements, Use Case and Acceptance Criteria.- Facilitation discussions and software design to deliver the best solution.- Provide guidance from ideation to feature delivery.- Management and prioritization of backlog.- Jira and Confluence management.- Clearing impediments, Sprint reporting and driving scrum ceremonies.- Provide up to date reporting to management regarding team progress, forecasting and associated risks.- Enabling feedback loop to continuously improve efficiency with development teams.- Flexibility to carry out tasks in QA, Support and other areas to help drive team progress. Show less

Sydney, Australia

Practitioner of Quality Assurance in Enterprise Content Management systems on Windows and Cloud based products. Involved in Development Projects overseeing testing/quality control efforts, monitoring and managing the testing of these SCRUM projects and have accompanied multiple projects from initiation to product delivery.Recognition for efforts of delivering a zero-defect project (from internal QA Team).Lead knowledge facilitation activities such as open discussions, QA weekly… Show more Practitioner of Quality Assurance in Enterprise Content Management systems on Windows and Cloud based products. Involved in Development Projects overseeing testing/quality control efforts, monitoring and managing the testing of these SCRUM projects and have accompanied multiple projects from initiation to product delivery.Recognition for efforts of delivering a zero-defect project (from internal QA Team).Lead knowledge facilitation activities such as open discussions, QA weekly catchups and quality retrospectives. Oversaw and participated actively in review of test processes, designing techniques, test cases and work innovations. Test Lead multiple test projects such as Maintenance, Feature and Support releases. Introduced, developed and implemented different processes to allow better and more efficient project delivery, this includes Exploratory Testing, Agile Risk Management and integrating quality throughout all stages of the project lifecycle. Implemented new Test Approaches and Processes for SCRUM teams. Adept at working with Product based and technical based stakeholders for better testing leading into a better product and project delivery.Educated and facilitated testing knowledge to other Engineering disciplines to allow better quality earlier on and hence improved Continuous Integration and Continuous Delivery. Show less