responsible for prospecting and expanding the customer base in certain parts of the world by understanding what our customer in the shipbuilding and offshore field require. advertisementDuties and Responsibilities■He identifies accounts where revenues may be shrinking and formulates strategies to reach out to these accounts and retain the customers■He is actively involved in developing relationships with key users■He supervises a product marketing team to get customer feedback on product improvements■He has to coordinate with the sales team and marketing to find out ways to retain and increase customers■He needs to meet customer needs■He conducts strategic account reviews regularly to review service needs and usage trends■He makes business objectives by identifying products and pricing that meet customer needs■He conducts rate reviews or any dispute related to billing with strategic customers upon request■He needs to gather market information to create offers that will boost the company margins and will beat his competitors■He needs to indentify business trends, forecast demand and prepare the annual sales budget■He also has to monitor performance keeping the budget in mind and suggest measures to maintain profits