Ronald De Lange Email & Phone Number

Amsterdam, Nl

Key member of the EMEA Leadership Team and in close collaboration with the international team, responsible to drive distribution technology modernization initiatives and drive strategic business planning, support and direct change management. Driving efforts to support the company’s profitable growth strategy. Responsible for identifying, developing, and overseeing the implementation of strategic initiatives that enhance commercial performance, support growth, and enriches the value proposition. Leading a team that will make use of external data and provide internal research to supply independent, informed, and unbiased insights to the leadership team so that, collectively, they can deliver on the company’s objectives.

Amsterdam, Nl

Key driver of our continued success, responsible for providing strategic leadership and operational excellence across the region. Collaborating closely with our headquarters and EMEA leadership team to ensure alignment with our region's strategy and strengthen our position as the preferred hotel brand franchise partner. Focus on strategic commercial & franchise performance development and execution. Shaping the future of our brands and franchise network.

Rotterdam, Nl

Mclean, Va, Us

Mclean, Va, Us

Leading a team of four dedicated proffessials who are responsible for supporting hotel openings or conversions for Waldorf Astoria, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton and Tapestry Collection by Hilton brands in Europe, Middle East & Africa.Giving the team short and long term strategic direction and planning to be regional relevant as part of global branding organisation

Mclean, Va, Us

Leading a team of four dedicated people who are responsible for supporting hotel openings for Waldorf Astoria, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Hilton Hotels & Resorts, Curio, a Collection by Hilton, DoubleTree by Hilton and Tapestry Collection brands in Europe, Middle East & Africa region.Giving the team short and long term strategic direction and planning to be regional relevant as part of global organisation.

Mclean, Va, Us

New position in the company, responsible for the sort and long termstrategic direction and planning for the brands global opening support process. Leading a team of three. Covering the Hilton Hotels & Resorts, DoubleTree by Hilton and Curio, a Collection by Hilton brands global opening support process in Europe, Middle East & Africa region. Working to identify and direct specific regional requirements, relevant market trends and pipeline conditions. Indentify measurable Key Performance Indicators for hotel opening success, track and analyze opportunities for process performance enhancements. In collaboration with specialist teams and stakeholders adapt, implement and maintain effective tools, resources and processes.

Mclean, Va, Us

New position in the company, providing proactive management and guidance on all levels for pre-opening hotel and action steps with initial set up phase with Sales, Global Distribution Management, CRS and Loyalty program. Indentify measurable Key Performance Indicators for hotel opening success, track and analyze opportunities for process performance enhancements. In collaboration with specialist teams and stakeholders adapt, implement and maintain effective tools, resources and processes.

Mclean, Va, Us

Worked as part of the Front Office & Revenue, Commercial Development Team. Responsible for developing a global functionality of the OnQ Property System. Achievements:- Rolled out Standard Operational Procedures for the international market- Piloting and rollout of eCheck-In functionality to international market- Piloting and coordination of CRM Enhancements Rollout outside the US- Defined and created supporting documentation, training and eLearning for the above initiatives- Contributed to standardization of Revenue & Sales systems

Mclean, Va, Us

Worked as part of the global OnQ Sales & Events project design team, developing requirements and functionality for the enterprise’s strategic sales platform. Achievements:- Defined and prioritised global requirements for workstream Leads & Bookings, balancing existing mandatory processes with strategic objectives- Conducted user and sub-committee sessions to understand business processes based on brand, geography or sales organisation- Made recommendations on best practice and resolution or escalation of business issues- Ensuring that international requirements were captured across all workstreams and contributed to peer reviews

Mclean, Va, Us

Identifying, developing and implementing interim solutions and managing the deployment to automate Sales and Conference & Event functions across hotels.Achievements:- Analysed, developed and obtained approval for the technical interim solution for Fidelio S&C GEM and Delphi Hotels in conjunction with OnQ Property rollout- Developed training content for GEM Split and Regret & Referral System- Supported Project Management Delphi Installation at Hilton London Metropole to ensure both company standards and hotel operational requirements were met and optimised- Defined and created best practice documentation in relation to forecasting, availability and market categories- Defined e-Events requirements for international hotels.

Mclean, Va, Us

Responsible for the Area Rate Loading Team Europe & Africa, Project Team Nordic and Project Team Europe & Africa totalling 15 team members.Achievements: - Leading Revenue Management residential training courses on new and existing procedures to Business Development Team Members of all levels- Planned and executed CRIS Two Way Interface installations throughout Europe and Nordic- Piloted and rolled out V5i IDeaS Yield in Europe and Nordic- Supported Business Development Departments during hotel openings in Europe and Nordic with defining system standards and business procedures to ensure optimised commercial operations

Mclean, Va, Us

Working with hotels to optimise the revenue management systems and processes based on analysing all the commercial and operational needs of both hotel and company. Developing supporting training material.Achievements: - Supported Hilton hotel openings in Europe, Middle East, Africa, South America and Asia- Alignment of Scandic hotels Revenue and Front Desk Departments in Nordic and Europe- Fidelio S&C GEM installations in Germany, Cameroon, South Africa and Thailand

Mclean, Va, Us

Installation or conversion to company standard software along with setting operational standards.Achievements: - Alignment of Stakis hotels in United Kingdom & Ireland- Training all users on effective usage of the system to include Front Desk, Accounting & Housekeeping- Live support of hotel team members and analysing of performance

Developing and maintaining relationships with Conference & Incentive Agents as well as Corporate clients in the UK and abroad.Achievements: - Develop Sales Strategy and Marketing Plan- Research and analyse Conference and Incentive Market

Maximising room sales and revenue for Group and Incentive Market Segment.Achievements: - Setting up and developing of Group Reservations Department- Operational organisation and planning of group and incentive movement in hotel

Responsible for the operational day to day running of Front Desk & Reservations departments and developing team members through a number of positions.Achievements: - Produced department procedures and training manual- Creation and implementation of team member introduction programme

Hotel Management

Certificate, Photography

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