Operation Manager takes overall responsibility for the whole operation on daily bases. In charge all the catering services. (Service, Food presentations and Table set up). Monitor guest feedback relation to service, products and promotions and review according to set standard. Check the daily revenue and operation reports. Handle the Recruitment final interview of staff. Handle the Training of newly hired staff base on standard of the company. Handles guest complaints and follow up for action. Ensures the Standard of hygiene and cleanliness under ISO of the Boat. Ensures the high standard of service in accordance to ISO ( International Standard for Operation ) Handling and attending inspection group for travel agency and sales calls. Attending Business trip and Travel Inspection together with Sales Team Monitor the daily Cruise Report of all Foreign Manager on each boat. Review all Manager and staff evaluation every month. Directly report to BOD and Owner of the company. Ensure the Operation on land follow the standard of service and check in lounge. In charge of handling all VIP and VVIP guest for the company. In charge of handling Travel Agents inspection and FAM Trips.

Operation Manager takes overall responsibility for the whole operation on daily bases. In charge all the catering services. (Service, Food presentations and Table set up). Monitor guest feedback relation to service, products and promotions and review according to set standard. Handle the Recruitment final interview of staff

 Ensures the Standard of hygiene and cleanliness under ISO of the Boat. Ensures the high standard of service in accordance to ISO ( International Standard for Operation ) Handling and attending inspection group for travel agency and sales calls. Covering the position of the operation manager during his leave.

Product Manager takes overall responsibility of all Boat and Private Cruise. In charge all the catering services. (Service, Food presentations and Table set up). Monitor guest feedback relation to service, products and promotions and review according to set standard. Handles guest complaints and follow up for action. Ensures the Standard of hygiene and cleanliness under ISO of the Boat. Ensures the high standard of service in accordance to ISO ( International Standard for Operation ) Handling and attending inspection group for travel agency and sales calls. Attending Business trip and Travel Inspection together with Sales Team Monitor the daily Cruise Report of all Foreign Manager on each boat. Review all Manager and staff evaluation every month. Directly report to BOD and Owner of the company. Ensure the Operation on land follow the standard of service and check in lounge. In charge of handling all VIP and VVIP guest for the company.

 VIP Lounge Manager / Flight Attendant take overall responsibility for all Private Flights and VIP Lounge. In charge all the catering services. (Service, Food presentations and Table set up). Monitor guest feedback relation to service, products and promotions and review according to set standard. Reviews and controls the overtime sheets of the bar and service staff and monitors according to the budgets established. Consults all F&B Supervisors on operating requirements and quality standards.  Works with Financial Cost Controller Department, to oversee the physical inventories, analyze specialist reports, slow moving items and low stocks list. Prepares effective duty rosters to ensure sufficiency of manpower in accordance to volume of Passenger and VIP Guest. Training programs for all foreign staff under VIP Lounge. Ensures that the Lounge, Private Flights, and kitchen are prepared for service on time. Handles guest complaints and follow up for action. Ensures the tidiness and cleanliness of staff. Handles decision making matter for crew attendant during flights on board.