Ronald Driver
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Ronald Driver Email & Phone Number

Support Engineer at HealthEquity
Location: Brown Deer, Wisconsin, United States 12 work roles 2 schools
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Current company
Role
Support Engineer
Location
Brown Deer, Wisconsin, United States
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Who is Ronald Driver? Overview

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Ronald Driver is listed as Support Engineer at HealthEquity, a with 405 employees, based in Brown Deer, Wisconsin, United States. AeroLeads shows a matched LinkedIn profile for Ronald Driver.

Ronald Driver previously worked as Help Desk Representative- After Hours Information Technology – Global Infrastructure Services at Quad and Software Developer - Support at Health Payment Systems, Inc.. Ronald Driver holds Bs, Computer Science from Central State University.

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HealthEquity

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About Ronald Driver

HIGHLY MOTIVATED IT PROFESSIONAL with effective communication skills, the ability to manage multiple tasks and provide leadership in a dynamic team setting. IT Career spans over 10 years of experience in data implementation, maintenance and transfer protocol. Backed by solid credentials and proficiencies that are generally accepted within the information systems environment.

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HealthEquity
Healthequity
Support Engineer
draper, utah, united states
Employees
405
AeroLeads page
12 roles

Ronald Driver work experience

A career timeline built from the work history available for this profile.

Help Desk Representative- After Hours Information Technology – Global Infrastructure Services

Remote

May 2019 - Feb 2023

Data Analyst

Milwaukee, Wisconsin

• Facilitate inbound file processing• Discover and rectify data discrepancies• Work intimately with Incident coordinators, business functions, and application developers to rectify production data discrepancies• Work with support ticketing system, Zendesk• Generate and reverse engineer existing T-SQL code• On-demand query creation for ad hoc reports• Data documentation• Create and maintain a data dictionary and ERD of current and future data models

Oct 2015 - Jan 2019

Data Collection Associate (Part Time)

Milwaukee, Wisconsin

Responsible for collecting and transmitting data gathered from designated retail stores primarily using a hand-held scanning device. Take direction from the Supervisor and other management individuals. Responsible for meeting defined standards of work volume, quality, accuracy, completeness, and timeliness. Maintain a positive relationship with employees and customers as a representative of CROSSMARK. Essential Duties and Responsibilities: Collect and transmit consumer product data gathered from designated retail stores as assigned by:• Counting forward reserve inventories• Reconciling purchases (invoices) against inventories• Scanning UPC codes via hand-held device• Collecting display and promotional information• Inputting product price information• Collecting and entering custom survey observational data• Transmitting collected data daily via internet based on the requirements of the collection device

Oct 2014 - Jan 2017

Data Analyst

Mequon, Wisconsin

Assist in ongoing eligibility loading & process, data migration projects and various operational data maintenance functions along with preparing routine and ad hoc data extractions, provide scheduled & ad-hoc reports, and analysis summaries. Additional responsibilities include delivering routine information/data to internal and external clients, assisting in the development of databases for various projects, and act as liaison for systems. • Prepare and configure database applications for new market implementations. • Process and analyze client eligibility data• Handle routine electronic data interchange and data mapping tasks• Assist in limited data migration projects• Maintain core systems data and reference tables used by administrative applications and operations processes.• Monitor systems application processes for performance and correct results.• Handle specialized database and data manipulation projects• Create reports and edits for internal and external users.• Assist team members with system issues.• Assist with departmental projects.• Communicate to management ways to improve processes and productivity of company.• Train and develop workflow processes for users on the system applications

Oct 2013 - Sep 2015

Logistics Systems Specialist

Hydrite Chemical; Milwaukee, Wi

- Managed, troubleshoot and documented system issues.- Worked with end users to determine business needs and requirements and provided end user training as required.- Liaison for developers in regards to identifying system inefficiencies; assist in the development of project plans.- Requested resources as required with appropriate cost benefit analysis and monitor usage.- Provided on-site support to operations for improvement and/or start-up.- Contracted with outside carriers to haul freight for Hydrite and its customers.- Established and maintained carrier relationships within designated coverage areas.- Provided accurate and timely updates to customer throughout shipping/delivery process.- Negotiated rate structures as well as coordinated overage, shortage and damage claims.- Solicited and received loads from shippers and brokers

Apr 2013 - Sep 2013

Logistics Analyst

Johnson Controls; Milwaukee, Wi

As a Logistic Analyst, I assisted and coordinated our vendor (Johnson Controls) and terminal managers in creating more productive, cost-effective and profitable logistical solutions utilizing statistical analyses and technical optimization strategies.Key Job Objectives:• Coordinated inbound and outbound shipments for the customer/vendor.• Provided transportation analysis of the customer’s distribution system that identifies process improvements to maximize productivity, efficiencies and cost savings.• Performed customer service functions in regards to requests from customer/vendor.• Developed customer/vendor relationships that assisted in the long-term retention.• Extracted orders from ERP system and imported the orders to a Routing software to execute logistical optimization.• Managed Fuel detail database; delete/input driver and truck information, executed and created queries for reporting purposes.• Analyzed data and identified trends and variables impacting profitability.• Managed procurement for Core compliance materials for 13 terminal locations.

Apr 2012 - Apr 2013

Business Analyst

Holland Beauty Flower & Bulb Corp

Milwaukee, Wi

As a Business Analyst, I reported directly to the Director of Operations, my focus was on streamlining current business processes to improve the overall operation. My role was to identify system requirements and to help apply standard business and ERP principles to achieve cost-effective production with increased efficiency, quality, and customer satisfaction. Key Job Objectives:• Analyzed and documented business processes and metrics, and identify improvement opportunities• Developed and maintained processes and policies related to EDI including transmission requirements, testing, implementation, production, and support.• Ensured that all processes are adequately supported and effective to process data.• Resolved technical issues related to EDI.• Supported and maintain business invoicing utilizing Great Plains. • Coordinated personal computer hardware and software, including implementation, training, trouble shooting, problem diagnosis and resolution.• Monitored daily operations of computer systems and associated peripheral devices for availability and performance.

Dec 2011 - Apr 2012

Data Analyst

Mequon, Wi

Within this position, I assisted with the management of business systems and databases, which included security, help desk, and db administration. I performed analysis to determine future growth patterns and regulation requirements (HIPAA) while proposing appropriate technology solutions to our internal and external clientele.Key Job Objectives:Supported all daily electronic data aspects of client and insurance carrier relationships including handling all data file implementations, file transfer protocols, encryption and data security elements. Updated production data while utilizing SQL scripts within the internal call-tracking system.Created and maintained data processing documentation for client operations, sales and technical teams. Served as liaison and maintained a solid working relationships with our data services partners.Worked closely with back-end business systems and processes to ensure accurate data service work flows are applied.Operated as a Customer Service - Level Two Technician to clients by analyzing problems and providing timely options and solutions. Provided project support, general maintenance and disaster recovery backup to the Information Technology Team.

Jan 2005 - Nov 2011

Edi Coordinator

Milwaukee, Wi

I provided administrative and technical support for relational EDI database operations. I executed system maintenance scripts necessary to update records, specifications, and operating procedures of our external partner systems. Key Job Objectives:Extracted data from a Value Added Network.Managed EDI database operations.Conducted programming solutions to process EDI orders.Troubleshoot and correct EDI issues.Maintain errors through Workflow in ERP (SAP).

May 2002 - Aug 2005
Team & coworkers

Colleagues at HealthEquity

Other employees you can reach at healthequity.com. View company contacts for 405 employees →

2 education records

Ronald Driver education

FAQ

Frequently asked questions about Ronald Driver

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What company does Ronald Driver work for?

Ronald Driver works for HealthEquity.

What is Ronald Driver's role at HealthEquity?

Ronald Driver is listed as Support Engineer at HealthEquity.

Where is Ronald Driver based?

Ronald Driver is based in Brown Deer, Wisconsin, United States while working with HealthEquity.

What companies has Ronald Driver worked for?

Ronald Driver has worked for Healthequity, Quad, Health Payment Systems, Inc., Crossmark, and Dentaquest.

Who are Ronald Driver's colleagues at HealthEquity?

Ronald Driver's colleagues at HealthEquity include Kanij Fatema, Brad Newbold, Kristi Gardner, Lori Brewer, and Sarah Oomen.

How can I contact Ronald Driver?

You can use AeroLeads to view verified contact signals for Ronald Driver at HealthEquity, including work email, phone, and LinkedIn data when available.

What schools did Ronald Driver attend?

Ronald Driver holds Bs, Computer Science from Central State University.

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