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Ronald Smith is listed as Cyber Security Boot Camp Intern at CyberPROF, based in Greater Pittsburgh Region, United States. AeroLeads shows a matched LinkedIn profile for Ronald Smith.
Ronald Smith previously worked as Information Technology Help Desk Analyst 1 at Upmc and Truck Driver at Smith Transport Inc.. Ronald Smith holds Bachelor Of Science - Bs, Computer Science from Pittsburgh Technical College.
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Ronald Smith is a Cyber Security Boot Camp Intern at CyberPROF. Colleagues describe him as "Ronald was an amazing individual to help mentor, coach, and teach. He has come a long way in terms of cyber technical capability and prowess - learning Python, basic cybersecurity concepts, and more. From learning cyber threats, attacks, and vulnerabilities and completing technical projects, he is ready to get his first job in the industry. It was a pleasure working with him, and any team would benefit immensely from his passion, dedication, and persistence."
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Learned the fundamentals of cybersecurity, including threats, risks, vulnerabilities, and attacks.Developed in Python a key loggerInstalled, configured, and maintained Security Onion SIEM and dashboardingDeveloped basic understanding of principles of secure architecture and systems security design.Developed skills regarding Identity and Access Managment, authentication, risk management, cryptography, and PKI.
Pittsburgh, Pennsylvania, United States
Exceeded service level agreements by 30% by delivering exceptional level one phone and chat support, ensuring timely resolution of incidents and meeting high-quality standards for support interactions.Achieved 99% percentile of performers within 3 months -Top 5% of companyLead & Maintained 99% customer satisfaction rate across 3000 ticketsReduced SoA, Call Capture, and Resolution Time by 50% within 6 monthsExtensive use of PowerShell & Windows CLISubject Matter Expert for a comprehensive set of software and services, serving patients in critical care:Software Suite: Service Pro, Citrix Workspace, Dameware, Imprivata Cortex, Allscripts, Sunrise, Touch WORKS, Cisco Jabber, and Moxa industrial device networking.
Pennsylvania, United States
Exhibited an exception level of communication to customers and internal stakeholders, with a special attention to detail and problem solving.Supervised, lead, was the point of escalation for, and mentored a team of 5 truck drivers specializing in oilfield bulk hauling, ensuring safe and efficient transportation to drilling sites and oilfields.Crafted and executed meticulous logistics plans, strategically orchestrating the timely delivery of materials.Certified Class A Commercial Drivers LicenseWithin 3 years, achieved 30 NCCER Certifications for Heavy Machinery
Oakdale, Pennsylvania, United States
Lead OS installation, configuration, and management on Baremetal with HyperVExtensive use of Active Directory - Domain Services, Certificate Services, Rights Management ServicesManaged user accounts, group policies, and security permissions effectively.VOIP Phone Setup & Technology Issue Resolution
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Ronald Smith works for CyberPROF.
Ronald Smith is listed as Cyber Security Boot Camp Intern at CyberPROF.
Ronald Smith is based in Greater Pittsburgh Region, United States while working with CyberPROF.
Ronald Smith has worked for Cyberprof, Upmc, Smith Transport Inc., Hitachi, and Pittsburgh Technical College.
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Ronald Smith holds Bachelor Of Science - Bs, Computer Science from Pittsburgh Technical College.
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