• Manages and trains the tech support team for supporting student and staff devices on campus and monitors network health to minimize downtime. • Monitors and analyzes trends within technology usage to determine strategies to maximize learning and minimize downtime related to technology outages• Owns student and staff device management, maintenance and future procurement to ensure current and future success with technology implementation • Plans and maintains the 1:1 / Digital Learning Initiative on campus by researching and working with software vendors to procure solutions for educational excellence in the classroom* Instructional software and services administrator maintaining accounts, LMS systems, support and training for Canvas, Nearpod, Kami, Google Classroom, etc. • Work across content departments to best determine ways to increase student engagement through technology and giving teachers support through lesson plan feedback and in-class room support and lesson execution feedback. • Creates professional development to aid in teacher support of technology integration in the classroom• Curricular alignment for Technology centered courses between all school campuses and college entry including Computer Science and Microsoft Office.• Collaborates with other schools in the state to determine best curriculum and technologies to utilize in educational environments • Ensures curricular rigor of content through instructional coaching of teachers in the Technology Department.

•Provide technical support solutions for customers•Support for MacOSX, iOS and WatchOS

• Design & maintain When Karma was King’s web presence including .net and .com domains, social media presence and online distributors such as iTunes and Amazon by keeping sites up to date with shows and write promotional copy to effectively market the band to the public• Design, develop and write copy for When Karma was King’s bi-monthly e-mail newsletter

· Operate camera in-studio or on-location and help to set up for programs and operate the switchboard and soundboard · Produced live programs with a team of teens while in middle school from the conceptualization phase to operating equipment and hosting during broadcasts

• Build relationships with customers and help them find solutions that will best fit their needs• Be knowledgeable by staying up to date with all of the product offerings available•Help maintain visual standards from product appearance and software to product placement on shelves in the store and fix any issues that may arrise•Offer engaging and informative workshops to help empower customers to explore and get the most out of their products and purchases.

•Work 15-30 hours per week year-round while attending school •Hired as a crewmember in March of 2006 and assumed party coordinator responsibilities•Promoted to Assistant Manager in February 2006 and responsible for operational excellence to ensure customer satisfaction and lead twelve person crew in the absence of salaried management •Reconcile cash drawer of approximately $1,000 at the end of the night •Lead the three person technical management team upholding company technical standards •Maintain in-house marketing to inform customers of upcoming events at Wyomissing location

Designed Vocalign’s logo which is used for marketing purposes (posters, signs in venues, CD albums) in conjunction with designing posters advertising Vocalign’s concerts

•Designed and produced 30-year anniversary video •Filmed 12 interviews of employees for use in the video •Obtained rights to music used in the video

•Participated in overall media operations of the school district, which involved live broadcasts in the morning for the high school as well as set up live on-location sporting events•Promoted to Assistant Media Director after graduation from high school •Educated students in the technical operations and methods of televising broadcasts andtroubleshooting technical problems