Ronald Eligio Email & Phone Number

Aspiring financial/marketing analyst, currently working as a Sales and Customer Service Consultant at Medibank. I am passionate about blending finance and marketing expertise to drive business growth through data-driven insights and creative strategies. My goal is to contribute to a dynamic team where I can learn, grow, and make a meaningful impact.My Highlights:• Consistently achieved top 3 placement over the last 12 months within the team in KPIs for serving time and service level agreement %.• Minimised customer fulfilment failure by 11% by implementing change in task handling.• Accustomed to workplace software - Well-versed in Microsoft SuiteI have contributed to increasing customer satisfaction, loyalty, and retention by handling inquiries, complaints, and feedback in a timely and professional manner. I have also supported the sales and marketing teams in implementing promotional campaigns and events, and provided insights and suggestions to improve customer relations strategies and processes. I am a recent graduate of UNSW Business School with a Bachelor of Commerce degree, where I have learned the fundamentals of financial and business analysis, market research, and digital marketing. I aspire to apply my knowledge and skills to dynamic workplaces within the finance and marketing industry to advance my career out of tertiary education.