Ronald Ersek Email & Phone Number

Toronto, Ontario, Ca

Termed ContractClient: Bombardier Recreational Products▫ Provide an architectural conception of the solution regarding Business, Application, Information and Technology domains via the solution architecture design document.▫ Develop and implement infrastructure solutions to meet client needs. This involves assessing client requirements, selecting appropriate infrastructures and network services and designing scalable and secure architecture.▫ Provide expertise in migrating existing applications and infrastructure to the cloud. This includes performing cloud readiness assessments, planning migration strategies, and ensuring a seamless transition with minimal downtime.▫ Ensure infrastructure solutions adhere to industry standards and compliance requirements. This involves implementing security protocols, managing data encryption, and configuring cloud security services.▫ Partner with the organization to understand organizational and departmental strategy and agree on information systems solutions to meet the needs.▫ Estimate cost, and prepare business cases for IT solutions, considering infrastructure, licenses, development and support.

Montréal, Québec, Ca

As Senior Manager of Advanced Solutions, I am responsible for the planning, management, and operational activities for all of Altanora’s Presales activities.Solutions Engineering ▫ Lead the design and implementation of tailor-made IT solutions to meet diverse customer needs. ▫ Collaborate with technical teams to ensure optimal performance and scalability of solutions. ▫ Resolve technical challenges and issues to ensure delivery of reliable solutions.Presales and Product Management ▫ Work in tandem with the sales team to identify and capitalize on potential business opportunities. ▫ Provide expert insights and recommendations during client meetings and presentations. ▫ Analyze market trends to identify potential product improvements or new opportunities. Product Development and Management ▫ Lead the ideation, development and launch of innovative products and services. ▫ Oversee the entire product life cycle, from design to post-launch evaluation. ▫ Engage partners, suppliers, and other stakeholders to foster collaborative product development. Strategy and Planning ▫ Develop and execute strategic plans to improve Altanora's offerings. ▫ Collaborate with management to formulate long-term business strategies. Constant Improvement ▫ Regularly review and optimize processes related to solution delivery and product development. ▫ Advocate the integration of new technologies and methodologies to keep Altanora at the forefront of industry innovation.

Montreal, Quebec, Ca

As Senior Manager of Cloud Professional Services Delivery, I am responsible for planning, management, and operations for BBM’s Cloud Advisory, Architecture and Engineering professional services delivery.Primary Roles:Lead the Professional Services team and manage end-to-end engagements -▫ Manage the Professional Services team throughout the project lifecycle: project definition and statement of work (supporting presales), project delivery, documentation and post-mortem▫ Additionally, manage all Professional Services engagements which may be delivered by other individuals in the company and by contractors▫ Ensure revenue, margin and utilization goals are met▫ Manage upcoming demand and resource utilization as efficiently as possible▫ Define and optimize internal processes, practices and quality standardsResource Management -▫ Manage the staffing of the Professional Services team, including job descriptions, recruiting, hiring, and the tracking of hours worked▫ Coordinate with the BBM executive team on issues of performance, compensation, and morale▫ Ensure technical development, training and certification of relevant technologies (Azure, AWS, GCP, HPE, Dell, VMware, Citrix, ...)Collaborate with Sales, Presales and Product Management on requirements that may arise within the customer lifecycle -▫ Contribute to the definition of new service offerings (define standardized statements of work, engagement processes and template deliverables)▫ Documentation and reporting -▫ Report on agreed-upon productivity metrics with the goal of continuous reporting on a dashboard available to the executive team, including hours worked on projects, revenue invoiced vs. billed, margin▫ Documentation of all Professional Services engagements for internal reference (lessons learned, post-mortem)As a senior manager, I am also to contribute towards:▫ Corporate cultural vision and values▫ Business development▫ Conference organization and representation

Montreal, Quebec, Ca

Bell Business Markets - Cloud & Data Center PracticeDesigning solutions around cloud and data center technologies such as servers (computing), storage, virtualization and IaaS/SaaS/PaaS.Primary Roles: ▫ Pre-sales architecture ▫ Technical sales support ▫ Technological evangelist ▫ Market analysis ▫ Due diligence ▫ Technical coordination ▫ Technical writing ▫ Pre-sales architecture Other Relative Competencies: ▫ Amazon Web Service (AWS) ▫ Microsoft Azure ▫ Google Cloud Platform ▫ HPE, Dell, Lenovo, Cisco ▫ VMware, Citrix, Veeam

Québec, Quebec, Ca

LGS Group Consulting Corp. (An IBM Company)This was a managing consultant role. I lead a team of LGS professional service consultants, mentoring and coaching along with other administrative responsibilities.Accounts worked on:National Bank - 2020/01 - 2021/01▫ Solution architecture, integration and coordination for their data center move projectLGS/GBS Managed Business Solutions 2017/01 - 2021/02▫ Leadership, integration, architecture and managed services▫ eSignLive Private Cloud, Imperial Tobacco, Aldo ...Fairstone Financial - 2019/07 - 2019/12▫ Improvements to AD, DNS, DFS, Print services▫ Solution architecture, integration and coordinationMcKesson Canada - 2018/05 - 2019/04▫ Lead Integrator, Product Owner - Agile Project Team▫ Mergers and Acquisitions - Infrastructure IntegrationAir Canada 2018/03 - 2018/05▫ Solution architecture in RFS and delivery towersBombardier Aerospace 2017/05 - 2017/12▫ Citrix/Windows administration in operations▫ Microsoft HPC 2012 - create a High Performance Computing environment to run automated CATIA in parallel on hundreds of workstation utilizing free cyclesNational Bank Financial Group 2015/02 - 2016/11▫ Integration for Citrix and Microsoft projectsPrimary Roles:▫ IT architecture and governance▫ Solution design▫ System integration▫ Application integration▫ Technical coordination▫ Project coordination▫ System administration▫ Technical writingOther Relative Competencies:▫ IBM Cloud (SoftLayer, Bluemix) IaaS▫ Windows Server 2000 – 2016, XP, 7, 8.1, 10▫ Active Directory 2000 - 2016▫ Citrix XenApp 4.x, 5.0, 6.x, XenDesktop 7.x, NetScalers 9.x, 10.x ,11.x▫ VMware vSphere ESX(i) 4.x, 5.x, 6.x▫ Nutanix hyper-converged systems▫ Large corporate environment

Montreal, Qc, Ca

As Director of Professional Services I was responsible for the planning, management, and operational activities for all of CloudOps’ professional services activities.Primary Roles:Lead the Professional Services team and manage end-to-end engagements▫ Manage the Professional Services team throughout the project lifecycle: project definition and statement of work (supporting presales), project delivery, documentation and post-mortem.▫ Additionally, manage all Professional Services engagements which may be delivered by other individuals in the company and by contractors.▫ Ensure revenue, margin and utilization goals are met.▫ Manage upcoming demand and resource utilization as efficiently as possible.▫ Define and optimize internal processes, practices and quality standards.Resource Management▫ Manage the staffing of the Professional Services team, including job descriptions, recruiting, hiring, and the tracking of hours worked.▫ Coordinate with the CloudOps executive team on issues of performance, compensation, and morale.▫ Ensure technical development, training and certification of relevant technologies (Citrix CloudPlatform, Cloud Portal Business Manager, NetScaler, XenApp/XenDesktop, Palo Alto)Collaborate with Sales, Engineering and Product Management on requirements that may arise within the customer lifecycle.▫ Contribute to the definition of new service offerings (define standardized statements of work, engagement processes and template deliverables).Documentation and reporting▫ Report on agreed-upon productivity metrics with the goal of continuous reporting on a dashboard available to the executive team, including: hours worked on projects, revenue invoiced vs. billed, margin▫ Documentation of all Professional Services engagements for internal reference (lessons learned, post-mortem)Other Relative experience:Citrix CloudPlatformCloudPortal Business ManagerCloudPortal Service ManagerNetScalerXenServerITIL Foundation (Certified)

Montreal, Quebec, Ca

Bell Business Markets - Finance & InsuranceDesigning solutions around data center technologies such as servers (computing), storage, virtualization and cloud for the financial and insurance markets.Primary Roles:▫ Pre-sales architecture▫ Technical sales support▫ Technological evangelist▫ Marketing analysis▫ Due diligence▫ Technical coordination▫ Technical writingOther Relative Competencies:▫ Citrix Certified Sales Professional 2013 - attained▫ Citrix Certified Administrator - XenDesktop 5 - attained▫ Citrix Certified Administrator - XenServer 6 - attained▫ Citrix Certified Administrator - XenApp 6.5 - in progress▫ Citrix NetScaler▫ VMWare vSphere 5 Administration – in progress▫ Cisco UCS (Unified Computing System)▫ Cisco UCS Director

Milwaukee, Wi, Us

Accounts worked on:National Bank Financial Group contracting out to IBM Canada subcontracting out to ExperisPerform architectural solutioning and integration for 1000 applications and 600 servers for the National Bank Financial Group - Server Consolidation Program (SCON).Primary Integrator Roles:▫ Architectural governance▫ System integration▫ Application integration▫ Technical coordinationSecondary Citrix Administration Roles:▫ Administering Citrix XPe, PS3, PS4, XA5, XA6 server farms, NetScalers, EdgeSight▫ Project work building new serversProject worked on:▫ SCON (Server CONsolidation) Program comprising of many smaller midrange projects - ▫ Harmonie - A suite of applications for the NBFG Operations Sites ▫ BRED/RSV - Applications that produce and manage portfolios for Financial Planners ▫ FileNet Panagon - An archival environment for various types of banking reports

Chesterfield, Mo, Us

Primary Roles: Windows, Citrix, Virtualization▫ Manage and coordinate local team in Montreal and remote off-shore team in India▫ Reporting up to Manager and Director levels▫ Project manage small to medium scale projects▫ Create and review deployment plans ▫ Resource planning, annual work plans▫ Performance and capacity planning▫ Budget planning and forecasting▫ Coordinate On-Call rotations▫ Creation and maintenance of technical and architectural documentation▫ Staff performance reviews, training plans, and mentoring▫ Research and development of new technologies▫ Architectural design for new and existing solutions▫ 3rd Level Windows & Citrix server support▫ Analyze and troubleshoot complex problems escalated from within the team▫ Change management technical review board memberPrimary Roles: Data Center Operations▫ Manage data center operations team▫ Maintain data center floor plans▫ Floor and rack space planning▫ Process power requests and issues▫ Coordinate On-Call rotations▫ Ensure proper HVAC coolingOther Relative Competencies:▫ Windows Server 2000 - 2008▫ Citrix XPe, PS 4.5, XenApp 5.0, Netscalers, EdgeSight▫ VMWare vSphere ESX(i) 4.0, 4.1, 5.0▫ Blade technology (HP, IBM, Dell)▫ Shavlik HFNetChkPro, Trend Micro ServerProtect/OfficeScan▫ Large corporate environment: Highly available 99.99% uptime SLA, 650+ servers, On-Call 7/24/365▫ Client conscious with the goal for customer service excellence▫ New business strategy and due diligence▫ LEANSuccessful Projects Delivered:▫ Upgrade of Active Directory from 2000 to 2008▫ Migration of Citrix MetaFrame XPe to XenApp5▫ Citrix Datastore migration from Windows SQL Cluster to SQL mirror▫ New VMWare virtual infrastructure ESX 4.0 and ESXi 4.1▫ New HP Proliant C-Class blade infrastructure▫ Upgrade of monitoring/alerting for Citrix farm▫ New hardware monitoring with HP SIM▫ New patch management process▫ New yearly Driver and Firmware deployment process▫ New LEAN methodology/process

Québec, Quebec, Ca

LGS Group Consulting Corp. (An IBM Company)Accounts worked on:▫ Amdocs Canada Managed Services (ACMS)▫ National Bank Financial (NBF)▫ National Bank of Canada (NBC)▫ Laurentian Bank▫ Center for Addiction and Mental Health (CAMH)Primary Roles:▫ Lead the team in technical initiatives▫ Coordinate and participate in various projects for steady state▫ Ensure the proper functionality of all production and project servers▫ Consult on methods of operation, support, implementation, and IT best practices▫ 3rd Level Windows/Intel server support▫ Patch management and security▫ Administration/Coordination: customer follow ups, staff performance reviews, staff training, mentoringOther Relative competencies:▫ Windows NT 4.0 Server, NT 4.0 TSE, 2000, & 2003 (with AD)▫ Citrix MetaFrame 1.8 & XPe/a, Presentation 4.0▫ MS Exchange 5.5/2000▫ WSUS, IBM Director, Compaq Insight, McAfee ePO, MS BackOffice▫ FileNet Panagon – Document Archival▫ Large corporate environment: High availability, 300+ servers, On-Call 7/24

My personal consulting company I started in 2000Business Partners:▫ J5 Networks ( formerly 5GUI Integrated Solutions) - TorontoPrimary Roles:▫ Design and maintain network, server and desktop solutions for SMB customers▫ Consult on all aspects of IS/IT, relative to customer projects and needs▫ Wireless (WiFi 802.11a/b/g) deployments such as hotspots and corporate LANs▫ Cicso Aironet, Colubris, wireless site surveys▫ Vertical Networks, Voice-Over-IP implementations▫ Business development

Primary Roles:▫ Member of the Hydro Quebec ENVOL Project, Windows 2000 migration team (3rd Level)▫ Automate and package applications for deployment through Tivoli or Active Directory Services (1000+ apps)▫ Consult on standards and policies used for Automation and DeploymentOther Relative competencies:▫ Wise for Windows Installer 3.52▫ Netware 5 and Windows 2000 (server and pro) Active Directory based network▫ Large corporate environment: High availability, 17,000+ workstations, 3 tiered network including many remote sites

Primary Roles:▫ Research, design, develop and implement the corporate desktop infrastructure (logon scripts, application automation / packaging / QA & AT certification / distribution, inventory, remote access, profiles/policies, software and hardware standards, corporate-wide, across Canada) (3rd Level)▫ Document all desktop related procedures and components▫ Maintain a secure desktop infrastructure and data centre environment▫ 3rd level Desktop support entailing all types of troubleshooting, hardware break/fix, deployment, provisioning, and administration▫ Recommend necessary enhancements and upgrades to desktop/LAN/WAN/server components based on business needs▫ Organize regular training schedules and orientation sessions▫ Ensure Service Level Agreements between 3rd party vendors or consultants and Norigen are enforced▫ Integrate, support and maintain business applications such as Knowledge Point, Jetform, and Billplex▫ Support Citrix MetaFrame, SMS, McAfee VirusScan and various in-house appsSecondary Roles:▫ Operational and administrative tasks for all Eastern region (Montreal, Ottawa, and Quebec) including facilities, inventory management, provisioning, reporting, and purchasing▫ 2nd level regional support for all IT groups (network, midrange, back office, operations, project management and IS)▫ Administration of Win NT 4.0 based domain - 500+ usersAchievements:▫ Build of central offices (CO) and sales/marketing offices of 2 regional sites from ground up▫ Implementation and deployment of corporate desktop infrastructure in 4 months (500+ seats)Other Relevant Competencies:▫ CISCO router, firewall, switch installation & configuration▫ Windows NT 4.0 / 2000 Server / Professional▫ High availability environment, on-call 7/24/365

Toronto, Ontario, Ca

Primary Roles:▫ Research, development and implementation of French corporate desktop (logon scripts, application packaging / automation / distribution, profiles / policies, standards, 500+ seats, Quebec and Ontario) (3rd Level)▫ Document all desktop related procedures and components▫ 3rd level support for corporate desktopSecondary Roles:▫ 2nd level support of desktop systems: Installation, configuration, maintenance and troubleshooting (Win95 & Win NT 4.0)▫ Supporting Network Analyst with LAN/WAN and server issues (Win NT 4.0 & NetWare 3.x, 4.x)▫ High availability environment, on-call 7/24/365▫ Executive supportAchievements:▫ Implementation and deployment of French corporate desktop in 6 months (500+ seats)

Primary Roles:▫ Maintenance, support, configuration, and standardization of desktops (Win95) (3rd Level)▫ Design and implementation of corporate LAN/WAN/server infrastructure▫ Win NT 4.0 server administration (100+ seats)▫ File Maintenance (DBA) of corporate inventory databases▫ Administration of corporate inventory levels and productsAchievements:▫ Windows 95 corporate rollout▫ Installed company’s first Windows 95 peer-to-peer based LAN and consecutively their first Win NT based LANOther Relevant competencies:▫ Micom router / multiplexer configuration▫ TCP/IP based environment (AIX, Win NT 4.0, Win 95) ▫ Windows NT 4.0 , 95 & 3.1, DOS 5 & 6.x▫ dBase 3, 4, 5, Microsoft Foxpro 2.6, 3, & 5

Bachelor'S Degree (Incomplete), Mis - Management Information Systems

Dec (Incomplete), Electrotechnology

High School Diploma, Physical Sciences