Ronald Gum Email & Phone Number

Electronic Banking Specialist: maintain and implement changes to the ATM driving system, work with related groups such as settlement, card management, and ATM servicing. Coordinate PCI and network security with Audit and Information Security.

• Installed, tailored, and certified Diebold Automated Teller Machine (ATM) software for use on a financial institutions network.• Installed, tailored, and certified Diebold Teller Automation software for the Express Cash Recycler (ECR) and Express Cash Dispenser (ECD).• Installed and tailored server software such as iqESD/iqCRM, Passvault, Sygate, Oracle, Windows Server.• Trained financial institution personnel on the use of equipment and software.• Assisted service personnel with troubleshooting of Diebold equipment and software.• Provided project management and implementation for First Republic Bank to deliver new screens to 276 ATMs, including TCP/IP, wireless, and dial-up.

• Coordinated the Bank’s Information Security Risk Assessment Project with 40+ departments for GLBA compliance.• Crafted and reviewed the Bank’s Information Security responses for an Ernst & Young SoX compliance audit.

• Project technical coordinator and bank project manager for the implementation of Diebold’s Merchant Banking equipment and software, including the customization to off-line Merchant Banking with on-line ATM functionality. Created the settlement procedures for the cash courier and the bank.• Project technical coordinator for the conversion of ATM video cameras to Diebold’s digital video system.• Consultant for the ATM 3DES conversion project, including the replacement of existing ATMs with Windows based Diebold Optiva ATMs and a new encryption key process.

• Performed system programming and administration under VM/ESA, VSE/ESA, OS/400, Windows, UNIX, and Linux.• Provided system support and user support for VTAM, NCP, VSAM, CICS, ICKDSF, DITTO, POWER, ICCF, JCL, CA-Dynam, CA-Driver, CA-TopSecret, CA-Sort, CA-Jars, CA90, CA-Eztest, CA-Optimizer, CA-Owl, CA-Vollie, CA-Librarian, CA-FAQS, BIM-CMPRS, BIM-Spool, VITAL, TMON, Omegamon, DR. D, MONITOR, SYNC-SORT.• Provided technical advice for Mainframe security using CA-Top Secret.• Experienced with communication for BISYNC, SNA-SDLC, and Frame Relay using modems, Cisco router, Motorola Frads, IBM and IDEA Controllers, Hypercom controllers, Line Monitors, and Sniffers.• Planned and implemented Data Center equipment layouts, electrical requirements and installation.• Worked with Mainframe, AS/400, PC hardware, and cabling.• Project leader for the conversion of an existing ATM system from IBM ES/9000 mainframes to IBM AS/400's.• Setup communication devices including Hypercomm NAC16's, Cisco routers, Vanguard Frads, modem eliminators, and cabling.• Led the project to convert the encryption devices from Atalla to Excrypt, including installation, testing, training and documentation.• Coordinated testing with the Star System switch at Deluxe.• Coordinated the identification, correction, and testing of problems between CPB, Fiserv, and Tallyho.• Led the troubleshooting of ATM loads using line monitors and file record level corrections.• Led the conversion to unique ATM encryption keys as mandated by Visa.• Project technical coordinator for the out-sourcing of an existing ATM system from in-house Fiserv host driven to out-sourced Star System driven ATMs.

• Installed and maintained Computer Associates' suite of utilities for the mainframe VSE/ESA environment.• Planned and implemented upgrades of IBM 43xx mainframes to IBM ES/9000's and operating systems from VSE to VSE/ESA.• Planned and implemented the install of Software AG's Adabas, Natural, and suite of products.• Planned and implemented a new ATM system, including setting up host software, encryption, communications, ATM loads, states, screens, fits, and on site installations

• Programmed with Easytrieve, Gener/ol, COBOL, Natural, ATM programming and shell scripts.• System programming and administrator experience under VSE/ESA, Windows, UNIX, Linux.• Database experience as DBA for Software AG Adabas.• Provided system support and user support for VTAM, NCP, VSAM, CICS, ICKDSF, DITTO, POWER, ICCF, JCL, CA-Dynam, Omegamon, SYNC-SORT.• Experienced with communication for BISYNC, SNA-SDLC, IBM and IDEA Controllers, Hypercom controllers, Line Monitors, and Sniffers.• Planned and implemented Data Center equipment layouts, electrical requirements and installation.• Worked with Mainframe, PC hardware, and cabling.• Installed, tested, and updated PC software including MS Windows, MS Office, 3270 & 5250 emulation software, Windows NT, IIS 4.0, and SQL Server.