Ron Hill Email & Phone Number

Flagstaff, Az, Us

Redmond, Washington, Us

Us

Established in September 2004, the El Sauzal Foundation provides financial, emotional and executive support to the El Sauzal Home for needy children near Ensenada Mexico.Our mission is to raise the children we care for through three main components – faith, family and a future. Through faith we can give children the hope and courage they need as they face life. Through our family setting, we love the kids, demonstrating for them how healthy families work. And with a focus on the future, we work to give the children the education they need as they prepare to start lives on their own.One of the priorities of this Orphanage is that children receive a complete education to give the children a future out of poverty. We send the kids to elementary school, provide tutoring to get the kids to grade level, and pay to send them to high school. When teens want to go on to college or technical school, the Orphanage and sponsors pay for the tuition. Read about helping with education costs.Orphanage alumni have become lawyers, teachers, psychologists and social workers. There are also accountants, bilingual secretaries, and chefs. Six alumnae are pastors and evangelists.

Banzai Hooks are the premier fishing hooks for the serious trout fisherman. Widely used in the Eastern Sierra Nevada mountains of California by enthusiasts and novices alike. They are thinner, lighter and sharper than any other trout focused fishing hook available. Made from bronzed, high carbon steel; these hooks grab, and wont let go. In addition, the materials break down quickly if left in a fishes mouth or throat - so you can safely catch and release even if the fish swallows your hook.

Cerritos, California, Us

Started and built a highly agile and dynamic Customer Engagement practice with the primary goal to make the clients of the AuditBoard platform successful using a customer first journey. My team delivered more than 22% net revenue growth and less than 5% annual churn through highly focused campaigns on $55M ARR. Initiated a companywide 100% COVID contact initiative the met customers where they were to bridge the gap created by the early stage pandemic lock down. Introduce and landed a customer success management platform that informed the entire organization on the health and status of the client base.

Waterloo, Ontario, Ca

Developed a new Global Customer Success program to deliver a Prevention Experience. Advocated and shepherded program through startup phase and ultimate acquisition. CS Practice adopted across acquiring company as foundation for the future of the SaaS experience offering. Leading Multinational team reporting to the Chief Customer Experience Office.

Waterloo, Ontario, Ca

Waterloo, Ontario, Ca

Waterloo, Ontario, Ca

Redmond, Washington, Us

Manage and lead a team of nearly 30 expertly skilled Consulting and Dedicated engineers that directly support customers in the design, implementation and operation of Microsoft technologies. Partner with corresponding Public Sector leaders to ensure high quality and satisfaction.• Lead a team of highly skilled consulting experts enabling high performance and loyal customer base through digital transformation and Cloud based solutions for a developing customer base resulting in Team satisfaction well above peers• Partner with internal & external US Public Sector and National Security counterparts to drive strong integration and industry specific solutions that are reused throughout the Premier Business • Enable transformation from individual core competencies and commitments to a collaborative and value based portfolio within the Microsoft evaluation system while increasing employee job satisfaction to 92% from a low of 64%• Operate end to end services business in a secure organization, providing operational excellence and trusted partnerships to our public-sector customers in the National Security Group with aggressive budgets, often ambiguous direction and complex problems• Generate support and direction through leadership, deliberate and articulate communication, team motivation, and facilitating cross group collaboration to deliver beyond expected results• Support career development and leadership skills within my team. Break down barriers - internal or external - that may block their ability to deliver amazing results for our customers and the company leading 40% of my team into roles of increased responsibility•Circle of Excellence Award recipient for Top Subsidiary

Redmond, Washington, Us

A trusted business advisor to Microsoft's Premier Support customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management. Once a Premier customer has deployed a Microsoft product, if something unexpected occurs the TAM, working with Customer Service and Support (CSS), manages the incident to resolution and then follows up to ensure either product improvement within Microsoft or operational improvement within the customer's IT environment. By maintaining a long-term relationship with their customers a TAM gains an understanding of their customers' IT organizations' impact on overall business, their IT goals, and their pain points - which is used by the TAM to create a Service Delivery Plan ensuring their customers' operational success with Microsoft products.

Redmond, Washington, Us

A trusted business advisor to Microsoft's Premier Support customers providing valuable guidance around operations and optimization of their IT infrastructure through quality Service Delivery Management. Once a Premier customer has deployed a Microsoft product, if something unexpected occurs the TAM, working with Customer Service and Support (CSS), manages the incident to resolution and then follows up to ensure either product improvement within Microsoft or operational improvement within the customer's IT environment. By maintaining a long-term relationship with their customers a TAM gains an understanding of their customers' IT organizations' impact on overall business, their IT goals, and their pain points - which is used by the TAM to create a Service Delivery Plan ensuring their customers' operational success with Microsoft products.

Redmond, Washington, Us

• Provided support delivery services of Premier issues and services designed to improve customer IT operational health in varied financial services accounts. • Achieved trusted advisor status with customer.• Managed Support Delivery on reactive incidents provided by Microsoft CSS• Maintained Support Delivery Plans for several customers that the sales forces uses for opportunities and renewal• Managed the delivery and follow-up of Proactive Support reducing reactive support cases and costs

Technical Supervisor and system administrator for multi-department WAN. Responsible for supervising and mentoring junior techs, implementing disaster recovery plan and IT security measures. Primary Analyst for data security and system integrity. Supervise projects and solutions for many disparate departments throughout the municipal government.

Houston, Texas, Us

Team Lead for the Central California area within the Global Deployment Services. Responsible for installation, configuration and administration of newly purchased equipment for several of HP’s largest customers; managed and coordinated large projects that included supervisory role over production systems, desktop support, operations and networked environment.

Houston, Texas, Us

Arlington, Virginia, Us

Plant Science, Music, Military History

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program