Leading the Measurement & Learning (Experimentation) unit, my team is responsible for the performant collection and analysis of billions of events for hundreds of customers. We use data science to give our customers insight into how their feature flags are affecting customer behavior and notifying them when it goes badly.

Architecting the Split data pipeline infrastructure to allow for rapid innovation and cost savings, helping engineers achieve their career goals, and generally making sure our experimentation, measurement, and monitoring tools are best in class for engineering teams all over the world.

Managing both CloudTest and mPulse products after SOASTA was acquired by Akamai.Trying to hire and support great engineers to build exciting performance and reliability products.Remove obstacles to productivity. Work with product management to define project requirements, scopes, and timelines. Make the product vision become reality.Ensure engineers are seeing the career progression they want to see.Work with customers to overcome obstacles to implementation.

Positions held:- Software Engineer- Team Lead- DirectorFunctioned as engineering product owner of CloudTest product.Implemented several large features for CloudTest.Oversaw the development of many others.Participated in the technical and user experience design process of all CloudTest features and fixes.

Provided performance testing as a service for a variety of customers in varied industries.Provided support to other performance engineers in some of the more difficult site scripting situations.Designed and built a solution that allowed our performance engineers to run JMeter and Gatling tests in our CloudTest platform.

Led a team of performance engineers responsible for the load and performance testing of BestBuy.com.Identified performance and scalability defects and worked with the engineering teams to find and implement solutions.Required leading without authority and evangelizing performance across the organization.

The Site Reliability Team specializes in monitoring and alerting on exceptional events in the BestBuy.com infrastructure and application. My role involved monitoring the performance of pages, tracking events that indicate an issue, investigating identified issues to the root cause, and working with the appropriate teams to get the issue resolved. My work involves many tools for analyzing performance and reliability including Gomez, TeaLeaf, Splunk, Omniture SiteCatalyst, and more. Some of the more complex issues require manual log analysis, and deep dives into the code base to find the source of an issue. Another part of my role was to work with development teams to ensure operational standards are being followed and when completing a story potentially conflicts with an operational priority, finding a technical solution that works for everyone.There was also a development piece to my role. My main task was to unlock the data that the site had hidden away for far too long. I got our Akamai performance data, our Gomez performance test data, and our Omniture business data into dashboards that we can consume at a glance, by utilizing each company’s respective data API. I have also exposed via Splunk a wealth of data that has been hidden away in obscure log files on obscure servers for years. I am a big proponent of unlocking data and making it easy to consume, better data drives better decisions.

Plan, code, and test various applications, libraries, and services used by corporate partners.Deploy and maintain a Microsoft Team Foundation Server and SharePoint instance.Create and maintain reports using our own internally developed tools, batch processes, and reporting interfaces.

IT Support for small & medium sized businesses.