Ux Designer, Cio Design
CurrentMember of the CIO Design organization responsible for creating and delivering design solutions with great user experience on tools and services used by over 350,000 IBMers.
Jan 2021 - Present
AeroLeads people directory · profile
Ronald Jay Gervacio Email & Phone Number
UX Designer, CIO Design
at
IBM
1 work email found
@ibm.com
1 phone found area 800
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
UX Designer, CIO Design
Location
New York City Metropolitan Area, United States
Who is Ronald Jay Gervacio? Overview
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Quick answer
Ronald Jay Gervacio is listed as UX Designer, CIO Design at IBM, based in New York City Metropolitan Area, United States. AeroLeads shows a work email signal at ibm.com, phone signal with area code 800, and a matched LinkedIn profile for Ronald Jay Gervacio.
Ronald Jay Gervacio previously worked as Associate Director - UX Design at Sterling and UX Designer at Nyc School Construction Authority (Sca). Ronald Jay Gervacio holds Masters Of Business And Science, User Experience Design from Rutgers University.
Company email context
Email format at IBM
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rgervacio@ibm.com
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Profile bio
About Ronald Jay Gervacio
I’m RJ and I'm a UX professional in New York City.My purpose is to share my knowledge and talent in creating solutions that can improve people’s daily tasks.I’m adventurous, driven, energetic, focused, and passionate when it comes to doing things that I love. On my free time, I love doing CrossFit and traveling with my family and our dog, Luna. These have allowed me to draw positive energy, push myself beyond limits, and inspired me to become better in my profession.Portfolio: ronaldjaygervacio.com
Listed skills include Rapid Prototyping, Contextual Inquiry, Information Architecture, Persona Creation, and 33 others.
Current workplace
Ronald Jay Gervacio's current company
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6 roles
Ronald Jay Gervacio work experience
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Associate Director - Ux Design
• Introduced UX methodologies and user-centered design best practices when hired as the first UX Designer of the organization.• Led the user research initiatives to collect a mixture of qualitative, quantitative, and customer insights data.• Performed a usability audit on a client-facing application using heuristic analysis and usability testing to evaluate critical UI flaws and discover areas for improvement.• Delivered a design solution to improve the experience of the candidate application, which drove down customer service calls by at least 10%.• Contributed to the successful launch of the organization’s first design system used to unify the experience across multiple applications.• Produced design deliverables and collaborated with other designers, product managers, developers to support all product verticals of the organization.
Aug 2014 - Oct 2019
Ux Designer
• Evangelized user-centered design approach to the existing development process of the team.• Designed one of the first mobile-friendly applications that streamlined the process of resolving pending building inspection issues in order to open schools in a timely manner. Post-launch, pending issues were reduced by 30% and work efficiency of the user groups increased.• Facilitated the design sprint cycles of improving a scheduling tool for building inspections. This project contributed to the completion of over 40,000 appointments and reduction of invalid inspection requests by at least 70%.• Conducted user research, interviews, and usability testing to ensure alignment with user goals.
Dec 2011 - Aug 2014
Frontend Developer
Member of a small team that created web applications to support the day-to-day tasks of building and safety inspectors for New York City public schools.
May 2009 - Dec 2011
College Intern
• Contributed to the documentation of design and functional specifications for an engineering team.• Performed QA on the development of a new in-house web application • Wrote technical analysis reports
Jan 2008 - Aug 2008
College Intern
• Created a website to promote a self-training lab for employees• Assisted in operating self-training lab• Edited manuals for management training classes
May 2007 - Aug 2007
2 education records
Ronald Jay Gervacio education
Masters Of Business And Science, User Experience Design
Rutgers University
Bachelor Of Science, Computer Science
The City College Of New York
FAQ
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What company does Ronald Jay Gervacio work for?
Ronald Jay Gervacio works for IBM.
What is Ronald Jay Gervacio's role at IBM?
Ronald Jay Gervacio is listed as UX Designer, CIO Design at IBM.
What is Ronald Jay Gervacio's email address?
AeroLeads has found 1 work email signal at @ibm.com for Ronald Jay Gervacio at IBM.
What is Ronald Jay Gervacio's phone number?
AeroLeads has found 1 phone signal(s) with area code 800 for Ronald Jay Gervacio at IBM.
Where is Ronald Jay Gervacio based?
Ronald Jay Gervacio is based in New York City Metropolitan Area, United States while working with IBM.
What companies has Ronald Jay Gervacio worked for?
Ronald Jay Gervacio has worked for Ibm, Sterling, Nyc School Construction Authority (Sca), and State Of Ny Metropolitan Transportation Authority.
How can I contact Ronald Jay Gervacio?
You can use AeroLeads to view verified contact signals for Ronald Jay Gervacio at IBM, including work email, phone, and LinkedIn data when available.
What schools did Ronald Jay Gervacio attend?
Ronald Jay Gervacio holds Masters Of Business And Science, User Experience Design from Rutgers University.
What skills is Ronald Jay Gervacio known for?
Ronald Jay Gervacio is listed with skills including Rapid Prototyping, Contextual Inquiry, Information Architecture, Persona Creation, Interaction Design, Usability Testing, Balsamiq, and Asp.Net.
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