Teaching sales people to overcome bad habits and instead use trust, relationships, and intention to achieve strategic, long-term success.

I'm excited to be working with Darren Kavinoky on the national launch of the 1.800.NoCuffs brand.We are licensing the full use of the brand to other defense attorneys across the country allowing them to finally achieve their growth goals through the use of a memorable phone number and other assets.This campaign draws from my skill set and forces me to grow at the same time.

Recruited as COO after successfully consulting with the CEO in 2012 on operations and strategy. Led team of 80, providing day-to-day oversight during period of record revenue growth (40%) for the premier legal lead generation firm behind 1-800-THE-LAW2 and Los Defensores. Provided operational and strategic guidance taking Walker’s two main brands from California to over a dozen new markets.KEY SUCCESSES• 40% revenue growth over two years through the development of a pay-per-lead model in addition to existing subscription model, reducing barriers to sales and accelerating national growth strategy. • Using Business Intelligence server, upgraded reporting protocol, creating 30+ new reports to evaluate department KPI’s, including media metrics on a national level.

Recruited to shore up Walker’s operational weaknesses in support of Board’s aggressive growth plans.

Led growth (organic as well as through strategic acquisition) in revenue from $3M in 1989 to $40M+ by 2012 and grew client base from 250 in California only to over 3,500 nationally.KEY SUCCESSES• Negotiated the most critical transaction in company’s history (Acquisition of Applied Anagramics, licensor of the 1-800-DENTIST trademark).• Produced record sales as a result of a complete re-design of sales process, including creating prospect self-assessment tools and new training procedures. Transformed team from outbound “catch and pitch” style to a consultative sale. Resulted in improved customer satisfaction and a revitalized team.