Ronald Macabugao

Ronald Macabugao Email and Phone Number

Senior Desktop Support Consultant at Kaliotek @ KalioTek
cupertino, california, united states
Ronald Macabugao's Location
San Jose, California, United States, United States
Ronald Macabugao's Contact Details

Ronald Macabugao work email

Ronald Macabugao personal email

About Ronald Macabugao

Ronald Macabugao is a Senior Desktop Support Consultant at Kaliotek at KalioTek. He possess expertise in technical support, troubleshooting, windows server, system administration, servers and 23 more skills. Colleagues describe him as "I worked with Ron for several years at Accuray.  Ron has a strong desire to delight his customers that was consistently demonstrated in the strong customer service he provided on a daily basis.  Ron will go above and beyond to help a customer in need.  He is committed to resolving all issues a customer might have, and assuring the customer had a delightful support experience.  Ron has expertise in Windows & Mac based desktop support that he utilizes to resolve his customers issues as… Show more" and "I worked at Accuray for 4 and a half years as Ron's manager. Ron possesses an impressive capacity to tackle intricate issues and swiftly acquire new technical skills, making him a formidable problem solver within our team. His adeptness at taking on complex problems and swiftly adapting to new technologies showcases his inherent curiosity and dedication to continuous learning. This attribute significantly contributed to his ability to navigate challenges effectively, enabling him to… Show more"

Ronald Macabugao's Current Company Details
KalioTek

Kaliotek

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Senior Desktop Support Consultant at Kaliotek
cupertino, california, united states
Website:
kaliotek.com
Employees:
14
Ronald Macabugao Work Experience Details
  • Kaliotek
    Senior Desktop Support Consultant
    Kaliotek Nov 2023 - Present
    San Jose, California, United States
  • Accuray
    Desktop Support Specialist
    Accuray Nov 2010 - Oct 2023
    Sunnyvale, Ca
  • Dynamic Staffing-Synaptics
    Windows Administrator
    Dynamic Staffing-Synaptics Aug 2008 - Nov 2010
    Assigned at Synaptics, Inc., as Windows Helpdesk Support Administrator. Performed desktop support duties such troubleshooting issues, upgrading, and configuring both hardware and software.Provided accurate and creative solutions to customer problems. Researched, resolved and responded to questions received via telephone, emails or personal contact.Maintained IT based controls and processes. Recorded status and system changes using the ticketing/change control system. Supported IP phone installation.
  • Enporion
    Junior System Administrator
    Enporion May 2007 - Aug 2008
    Performed network administration task such as creating users network and email accounts, server maintenance and backup, and server audits. Created and restored and server and laptop images using Norton Ghost software. Installed and maintained Symantec Endpoint protection management server and clients.Performed desktop administration task such as troubleshooting, upgrading, and configuring both hardware and software.Provided users application support such as Win2K and WinXP, MS-Office and new software evaluation and installation. Performed phone and field support and escalated customer complaint whenever deem necessary.
  • Affiliated Computer Services
    Police Analyst/System Administrator/Desktop Support
    Affiliated Computer Services 1999 - May 2007
    Provided Police Department desktop and application support such as MDT, Tiburon, FileMaker Pro, Windows 2003 server, Windows 2000 server and Windows XP.Supported and performed MDT upgrade and Viatores wireless security software upgrade.Performed network administration task such as server maintenance, daily backup both for Windows and Unix servers, file restoration and server audit.Performed system administration task such as creating user account, phone and field support.Created and restored PC images using Norton Ghost software. Troubleshoot, upgraded, and configured both hardware and software.Performed new software evaluation and installation. Resolved trouble-tickets using Track-IT system management software. Escalated customer complaint whenever deem necessary. Performed and support network administration task such as server upgrade, backup and restore files and server audit.Performed system administration such as creating user’s network, email and VPN accounts.Performed desktop support task such as troubleshooting, upgrading, and configuring both hardware and software.Supported Windows XP roll-out and Y2K compliance.Resolved trouble-tickets using Track-IT system management software.
  • Madge Networks
    Manufacturing Tech/Mis Support
    Madge Networks 1994 - 1999

Ronald Macabugao Skills

Technical Support Troubleshooting Windows Server System Administration Servers Hardware Software Installation Sharepoint Windows Network Administration Microsoft Exchange Vpn Networking Software Documentation Management Help Desk Support Process Improvement Laptops Windows Xp Microsoft Office Computer Hardware Information Technology Visio Unix Desktop Support Management Sql Training Virtual Private Network

Frequently Asked Questions about Ronald Macabugao

What company does Ronald Macabugao work for?

Ronald Macabugao works for Kaliotek

What is Ronald Macabugao's role at the current company?

Ronald Macabugao's current role is Senior Desktop Support Consultant at Kaliotek.

What is Ronald Macabugao's email address?

Ronald Macabugao's email address is rm****@****ail.com

What skills is Ronald Macabugao known for?

Ronald Macabugao has skills like Technical Support, Troubleshooting, Windows Server, System Administration, Servers, Hardware, Software Installation, Sharepoint, Windows, Network Administration, Microsoft Exchange, Vpn.

Who are Ronald Macabugao's colleagues?

Ronald Macabugao's colleagues are Jeff Fitzgerald.

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