Ronald Macabugao Email and Phone Number
Ronald Macabugao work email
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Ronald Macabugao personal email
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Ronald Macabugao is a Senior Desktop Support Consultant at Kaliotek at KalioTek. He possess expertise in technical support, troubleshooting, windows server, system administration, servers and 23 more skills. Colleagues describe him as "I worked with Ron for several years at Accuray. Ron has a strong desire to delight his customers that was consistently demonstrated in the strong customer service he provided on a daily basis. Ron will go above and beyond to help a customer in need. He is committed to resolving all issues a customer might have, and assuring the customer had a delightful support experience. Ron has expertise in Windows & Mac based desktop support that he utilizes to resolve his customers issues as… Show more" and "I worked at Accuray for 4 and a half years as Ron's manager. Ron possesses an impressive capacity to tackle intricate issues and swiftly acquire new technical skills, making him a formidable problem solver within our team. His adeptness at taking on complex problems and swiftly adapting to new technologies showcases his inherent curiosity and dedication to continuous learning. This attribute significantly contributed to his ability to navigate challenges effectively, enabling him to… Show more"
Kaliotek
View- Website:
- kaliotek.com
- Employees:
- 14
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Senior Desktop Support ConsultantKaliotek Nov 2023 - PresentSan Jose, California, United States -
Desktop Support SpecialistAccuray Nov 2010 - Oct 2023Sunnyvale, Ca -
Windows AdministratorDynamic Staffing-Synaptics Aug 2008 - Nov 2010Assigned at Synaptics, Inc., as Windows Helpdesk Support Administrator. Performed desktop support duties such troubleshooting issues, upgrading, and configuring both hardware and software.Provided accurate and creative solutions to customer problems. Researched, resolved and responded to questions received via telephone, emails or personal contact.Maintained IT based controls and processes. Recorded status and system changes using the ticketing/change control system. Supported IP phone installation. -
Junior System AdministratorEnporion May 2007 - Aug 2008Performed network administration task such as creating users network and email accounts, server maintenance and backup, and server audits. Created and restored and server and laptop images using Norton Ghost software. Installed and maintained Symantec Endpoint protection management server and clients.Performed desktop administration task such as troubleshooting, upgrading, and configuring both hardware and software.Provided users application support such as Win2K and WinXP, MS-Office and new software evaluation and installation. Performed phone and field support and escalated customer complaint whenever deem necessary.
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Police Analyst/System Administrator/Desktop SupportAffiliated Computer Services 1999 - May 2007Provided Police Department desktop and application support such as MDT, Tiburon, FileMaker Pro, Windows 2003 server, Windows 2000 server and Windows XP.Supported and performed MDT upgrade and Viatores wireless security software upgrade.Performed network administration task such as server maintenance, daily backup both for Windows and Unix servers, file restoration and server audit.Performed system administration task such as creating user account, phone and field support.Created and restored PC images using Norton Ghost software. Troubleshoot, upgraded, and configured both hardware and software.Performed new software evaluation and installation. Resolved trouble-tickets using Track-IT system management software. Escalated customer complaint whenever deem necessary. Performed and support network administration task such as server upgrade, backup and restore files and server audit.Performed system administration such as creating user’s network, email and VPN accounts.Performed desktop support task such as troubleshooting, upgrading, and configuring both hardware and software.Supported Windows XP roll-out and Y2K compliance.Resolved trouble-tickets using Track-IT system management software.
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Manufacturing Tech/Mis SupportMadge Networks 1994 - 1999
Ronald Macabugao Skills
Frequently Asked Questions about Ronald Macabugao
What company does Ronald Macabugao work for?
Ronald Macabugao works for Kaliotek
What is Ronald Macabugao's role at the current company?
Ronald Macabugao's current role is Senior Desktop Support Consultant at Kaliotek.
What is Ronald Macabugao's email address?
Ronald Macabugao's email address is rm****@****ail.com
What skills is Ronald Macabugao known for?
Ronald Macabugao has skills like Technical Support, Troubleshooting, Windows Server, System Administration, Servers, Hardware, Software Installation, Sharepoint, Windows, Network Administration, Microsoft Exchange, Vpn.
Who are Ronald Macabugao's colleagues?
Ronald Macabugao's colleagues are Jeff Fitzgerald.
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