Ronald Sanchez Email & Phone Number

Miami, Fl, Us

Miami, Fl, Us

Miami Gardens, Fl, Us

Analytics:• Led a team utilizing diverse tools to scale from 70k to 190k Medicare Advantage patients, achieving a ten percent increase in retention rates and strategic insights for growth.• Implemented healthcare membership data integration, enhancing clinical, outcomes, revenue, and patient experience insights across analytics teams with 100% visibility of membership data.Leadership:• Mentored a team of 3 to develop models, dashboards, and solutions for Medicare Advantage patient insights for patient retention while fostering cross-functional partnerships to achieve enterprise 100% adoption rates.• Tailored models and visualizations to meet business demands, influencing upper management, C-suite, and Founder stakeholders for strategical alignment on insights and opportunities uncovered.• Championed the development and implementation of a process for addressing patient grievances, resulting a 25% reduction in recurring patient complaints and established a reputation for exceptional patient care.System Conversions:• Orchestrated a smooth transition from SQL to Snowflake, enhancing data scalability and accessibility within a 9-month period yielding scalable enterprise data solutions.• Executed a successful transition from Medallia to Qualtrics, boosting overall patient experience satisfaction scores by 12% and establish positive patient experience best practices.Consulting:• Collaborated across organizational levels, including physicians, clinical leaders, and executives, to communicate insights and solutions to technical and non-technical stakeholders.• Recommended consulting expertise to integrate healthcare membership data to operations teams, aligning diverse primary care data and driving 30% operation efficiency improvement.

Pawtucket, Ri, Us

● Developed and enhanced BI tools to accelerate Point of Sale (POS) growth in the LAM region through Power BI, SQL, and Excel that facilitated visibility for 11 countries in Latin America.● Executed data analysis techniques to identify market trends and customer preferences, enabling sales and marketing teams to make data-backed decisions that led to a 20% increase in conversion rates.● Grew visibility of market share and POS visibility from 39 to 81 customers and 6 to 11 countries.● Analyzed and correlated POS results with operations, finance, and digital media that yielded improved cross-team collaboration.● Created education and training programs for departments in best practice for reporting cadence and BI tools utilization resulting in 50% decrease in report inquiries.● Evaluated long term, annual and seasonal marketing and sales strategies to support multi-channel efforts.● Prepared detailed on demand, quarterly, and annual reports to present key performance metrics for shareholder presentations, enabling data-backed decision-making.

Miami, Fl, Us

● Facilitated efforts of corporate office relocation efforts in a $5 million dollar relocation/restructuringproject.● Collaborated with engineers, locksmiths and movers to meet established deadlines.● Monitored budget allocation to ensure spending paralleled with budget plan dates.● Coordinated over 250 cubicles and 15 offices on 6 floors before deadlines dates.