Ron Mitchell Email & Phone Number

BCD Consulting provides high caliber computer solutions to small businesses located in Reno Nevada.: • Conversion and consolidation of multiple source e-mail systems into one Exchange Server 2003.• Complete re-engineering of IT infrastructures for five non-profit and one private school including LAN, Wireless, and Fiber Optic technology.• Recommended, ordered, and installed 500 Dell Work Stations and several Dell Servers.• Built and maintained an IT department for a startup company in San Jose, California. Implementation included wire/wireless LAN, Windows 2000 Server, Windows 2000 Professional Workstations, Exchange Server 2000, Office 2000/XP, Veritas Backup Exec, and other specialized application. Includes day-to-day operations, long term strategy planning and maintenance of the company web site.• Beta testing Microsoft products on an on going basis.• Maintain production and test environment servers.• Continued proficiency development in Windows 2000/2003/2008 Server, SQL Server 2005/2008, web hosting, Exchange Server 2000/2003/2007, and new unreleased products.• Development and maintenance of web sites for non-profit organizations and web hosting on my own server platform.• Successfully completed conversion of NT 4.0 Sever/Exchange 5.5 to Windows 2000/2003 Server/Exchange 2000/2003 as well as replacing all the workstations running Windows 95/98 to Windows 2000/XP Professional (100+ workstations – multiple users) for a non-profit organization.• Installation and maintenance of Microsoft Classroom Server for 500+ students.

Albuquerque, New Mexico

Led the recruiting, selection, and hiring of new team members to fill open positions within the IT Department. Designed a new office space program focused on pulling the team to make one cohesive unit. Developed Supervisory Training for direct reporting managers. Orchestrated the replacement of aging systems including Accounting, Payroll, POS, and HR replacing an antiquated paper HR system obtaining top-of-the-line technologies by performing necessary research. Led the conversion of the Point-of-Sale System from Agilisys to Micros. • Created and implemented a new 5-year plan starting in 2018. • Decreased cell phone expenditures by changing providers.• Successfully renegotiated new third-party AV support. • Built a new internal AV team to replace the outsourced team. • Developed, obtained approval for, and oversaw a capital expenditure budget valued at $9M and an operating budget valued at more than $5M for 2018/2019.

Reno, Nevada Area

IT Manager/Principal Systems EngineerManaged all aspects of the systems needed to keep the hotel and casino functional overseeing upgrades of systems, IT infrastructure, and training of end-users for the 1400-plus employee-based 24 hours per day, seven days per week location with a team of three IT professionals. Managed projects reducing expenditures, providing outside-of-the-box solutions, refining processes, and improving support. • Saved more than $585K by switching to an onsite POS system from a remote system and $14.7K by replacing touch screen menu boards outside of the food and beverage venues.• Migrated over E-mail accounts from MGM to new Exchange Server on site correcting multiple issues with the Exchange Server which was built by outside contracted services. • Implemented Hyper-V providing virtual machine support for legacy software that would not run under Windows 7. • Replaced the Marketing in Room Loop advertising with Raspberry Pi 3s resulting in a cost savings to the Marketing Department and providing the ability to be self-maintained.• Developed project plans to improve the infrastructure (Servers and Windows Operating Systems/Network Hardware) with minimal downtime as well as upgrading end-users from XP to Windows 7 and Windows 10. • Installed and maintained Barracuda Networks Backup devices (690 & 490) to ensure compliance with gaming regulations for off-site backup storage.

Gardnerville, Nv

Information Technology ManagerSpearheaded the replacement of aging server hardware with state-of-the-art hardware allowing the virtualization of eight servers. Composed and implemented new IT policies, processes, and procedures. • Achieved a $90K decrease in expenses by renegotiating cell phone contracts and decreased internet expenses from $2300/month to $870/month while increasing speed from 1.5MBs to 15 MBs.• Successfully migrated from Exchange 2003 to Exchange 2010 and MS Office 2007 to MS Office 2010. • Led the implementation of digital backup/offsite storage and offloaded SPAM checking and blocking utilizing the Barracuda Backup hardware system.

Novalux, Incorporated was an optical laser startup company in the process of developing data pumps for the telecommunications industry. As the IT Manager, I led system development and new product quality assurance, ensured accurate release of testing for all new applications, and proactively assigned resources to meet workflow needs. I created development plans, assisted with training materials, and project documentation.My key achievements: Designed and implemented complete IT Infrastructure from ground zero to full capacity included new LAN, T1, Cisco Firewall, Cisco Switches, Cisco Router, Lucent Merlin Messaging and Phone Switch. Development of Software Standards and IT Policies. Implementation of Windows NT Servers, Windows NT Workstations, MS Office, Exchange Server, Outlook Client, VERITAS Backup Exec, and specialized applications. Development and ongoing support of the Novalux, Inc. website. Development and enforcement of computing standards. Development of vendor relationships and purchasing of all equipment, printers, and accessories. Development of training programs for users. Problem identification and resolution.

Sunnyvale, Ca

The project of making the Amdahl Field force competitive was an excellent spring board into becoming Windows NT Support Team Primary Architect in January 1996. As the primary architect, I was tasked with development of an Amdahl Customer Services support plan framework to provide worldwide hardware and software support of Windows NT Servers under the Amdahl product name EnVista. Responsible for defining skill and level sets, development of educational requirements, and develop / support Amdahl Windows NT service offerings for Amdahl Marketing/Sales. Developed and delivered necessary information systems providing support for Management and Field personnel. Provided internal and external customer consulting on Windows NT solutions Supply Windows NT server to Mainframe connectivity solutions for external customers Liaison to Engineering, Manufacturing, and Logistics on the EnVista Product Development of new product service readiness and spare parts strategies which included a part compatibility searchable web site.

Sunnyvale, Ca

In 1981, after my two year assignment came to completion, I returned to the Amdahl Corporate Headquarters as a member of the Amdahl Customer Service Support Center. In addition to supporting the Field personnel and Amdahl Customers worldwide, I also participated in customer benchmarking which aided in finalizing sales.In mid-1981, I was selected to participate in the Second Generation of Amdahl Mainframe from the 470 to the 580. My involvement would become part of an elite support team of hardware and software experts which improved the product, successfully engineered fixes to hardware and firmware, and stabilized the platform.After close to 7 years of 580 product support worldwide, I moved into development of a platform for providing a central point for communication failure information back to analysis systems from multiple products within a customer’s data center. This included assisting Engineering with the design, participating with the 3rd party manufacturing company, and building a support team. The most significant accomplishment was complete stabilization of the platform, disbandment of the Engineering team, and eventual disbandment of the support team.My next venture was how to make the Amdahl Field force competitive in the market place. After several months of surveying the Amdahl Field, which included traveling to Europe, Canada, and various points in the U.S., I authored a plan to provide 21st century tools. The ultimate end result encompassed requirements from Amdahl Education, Amdahl Sales/Marketing, and Amdahl Customer Service. The plan called for a color laptop with remote communications capability. 2500 Laptops with supporting equipment was supplied to the Amdahl Field Force.

Houston, Texas Area, Eindhoven Netherlans

Amdahl was the premier provider of plug compatible Mainframe computer systems competing directly against IBM.I joined Amdahl in 1978 when the company had just shipped the 70th Amdahl 470 system as a Field Systems Engineer supporting customers in the Houston Texas Metropolitan area. Support included IBM Operating Systems, assisting in diagnosing system failures, application failure, along with recommending possible solutions to complex problems.In 1979, I was fortunate to obtain a foreign assignment in Eindhoven Netherlands. At the time there were just a smattering of Amdahl machines in Europe on a whole. I had many roles while in the Netherlands with significant accomplishments which included supporting customers, becoming cross trained on the Amdahl hardware, growing a Netherlands Customer Service team of software and hardware engineers, assisting the Netherlands Amdahl Sales force with systems expertise in order to sell systems to customers on the fence between IBM and Amdahl.

Houston Texas

Houston Tx

Jack of all trades working at American International Charolais Breeders Association. From being a systems programmer, programmer analyst, to fostering a paperless environment via IBM CICS system.Successfully replacement from an IBM 370/135 back to an IBM 360/50 with a virtual equal real environment. This could be considered an early implementation of virtualization.Created a complete Sire Evaluation Program based upon the Phd. Thesis from the University of Nebraska.