Strong client relationship and business administration skills and industrial background, I am customer focused with teamwork and leadership abilities. Twenty-four years experience in Information Technology (IT), I started my career working at a steel maker company as a Process Computer Technician, where I gained industrial process knowledge. After this first experience, I worked at a Plant Floor Information System Integrator company as a Technical Solution Sales Specialist, cuminating my career in this firm as a Branch Office Manager. Twelve years ago I joined IBM in a client relationship role improving with methodology my skills. As Master's Degree on Business Administration I can apply academic knowledge on the job with practical benefits. I have demonstrate an exceptional structured work resulting in high performance activities and an outstanding account control.