Ronaldo Correa De Castro Email & Phone Number

Hamilton, On, Ca

563 Barton Street , Stoney Creek

Responsible for the successful completion of customer orders and facilitate customer order cycle.• Receive, review, and verify for correctness all customer specifications including floor plans, elevations, and notes from Riverside representatives prior to initiating account order facilitation and in accordance with Company standard operating procedures.• Take-off and estimate the quantity of trim, doors, door hardware, shelving and other materials required for projects/orders, ensuring… Show more Responsible for the successful completion of customer orders and facilitate customer order cycle.• Receive, review, and verify for correctness all customer specifications including floor plans, elevations, and notes from Riverside representatives prior to initiating account order facilitation and in accordance with Company standard operating procedures.• Take-off and estimate the quantity of trim, doors, door hardware, shelving and other materials required for projects/orders, ensuring all project scope considerations have been addressed.• Recommend product materials that will meet the client needs and participate in project meetings as necessary.• Review and verify customer requirements on the Purchase Order against on-site measurements for accuracy, reporting all discrepancies (extras or omissions) to appropriate parties in keeping with Company standard operating procedures, and collecting appropriate Purchase Orders from customers.• Work with other departments to identify and resolve issues when they arise with a project/order.• Liaise with Riverside representatives to ensure required payment terms for each project are satisfied in keeping with Company policies prior to requesting procurement or production of products.• Communicate all order specifications to the internal supply chain team (warehouse, purchasing,manufacturing, scheduling) within adequate time frames for completion.• Assess and interpret order specifications and scope of work prior to preparing estimates and quotes,conferring with Riverside representatives and other departments as necessary. Show less

563 Barton St., Stoney Creek On L8E 5S1

Waterdown, Ontario, Canada

Oakville, Ontario, Canada

Burlington, On

Provided administrative support including email management, agendas, research and reports Draft, format and edit correspondence and documents Maintained client files and documents Reviewed and analyzed contracts Prospected new clients and provided customer service Collaborated with events and travel organization Performed inbound/outbound calls and customer service

Hamilton, On

● Responsible for answering inquiries and processing customer orders Reviewed orders according to availability Solved customer problems and analyzed customer’s needs Answered phone calls Assisted with inventory and orders for suppliers Supported with administrative tasks

Porto Alegre - Brazil

Pharmaceutical Company Responsible for delivering customer service excellence Provided analytical support to key accounts in terms of data, finance and business research Identified sales leads and maximize sales volume with existing clients Executed market analysis to identify new business opportunities Worked with cross functional team to conduct business plans for new clients and service improvement Developed new clients to expand client database and market share… Show more Pharmaceutical Company Responsible for delivering customer service excellence Provided analytical support to key accounts in terms of data, finance and business research Identified sales leads and maximize sales volume with existing clients Executed market analysis to identify new business opportunities Worked with cross functional team to conduct business plans for new clients and service improvement Developed new clients to expand client database and market share Managed sales pipeline from lead generation through contract negotiations Supported administrative activities in all aspects of proposals/quotes, contracts and sales documentation Created reports and presentations for clients and managers Developed and facilitated training for sales representatives Show less

Greater Porto Alegre

Pharmaceutical Company Responsible for prospecting and developing new business to increase sales volume knowledge and technical handling with surgical instruments Designed and executed sales plans Supported with proposals and contract information Administered sales forecast and pipeline Identified new leads and business opportunities Planned and scheduled client meetings and presentations Liaison with operations and key accounts to improve client satisfaction… Show more Pharmaceutical Company Responsible for prospecting and developing new business to increase sales volume knowledge and technical handling with surgical instruments Designed and executed sales plans Supported with proposals and contract information Administered sales forecast and pipeline Identified new leads and business opportunities Planned and scheduled client meetings and presentations Liaison with operations and key accounts to improve client satisfaction Worked closely to back office team preparing proposals, presentations and contracts Show less

Greater Porto Alegre

Pharmaceutical Company Responsible for prospecting and developing new business to increase sales volume Designed and executed sales plans Supported with proposals and contract information Administered sales forecast and pipeline Identified new leads and business opportunities Planned and scheduled client meetings and presentations Liaison with operations and key accounts to improve client satisfaction Worked closely to back office team preparing proposals… Show more Pharmaceutical Company Responsible for prospecting and developing new business to increase sales volume Designed and executed sales plans Supported with proposals and contract information Administered sales forecast and pipeline Identified new leads and business opportunities Planned and scheduled client meetings and presentations Liaison with operations and key accounts to improve client satisfaction Worked closely to back office team preparing proposals, presentations and contracts Show less

Business Diploma, Business, Management, Marketing, And Related Support Services

Activities and Societies: Summary of courses: Project Management ; Building Customer Relationships; marketing; Social Media & Business.

Education record

Financial Management

Education record