Ronaldo Rodrigues

Ronaldo Rodrigues Email and Phone Number

IT & Digital Transformation Vice President, Director | IT Service Delivery Director, Manager with great experience in Automotive, Retail and Financial Services | Digital Transformation Strategist @
Ronaldo Rodrigues's Location
São Paulo, São Paulo, Brazil, Brazil
Ronaldo Rodrigues's Contact Details

Ronaldo Rodrigues personal email

About Ronaldo Rodrigues

• Solid career developed over 4 years as Independent Consultant, 2 years at Alliance, 6 years at T-Systems do Brasil, 5 years at gedas do Brasil and 12 years at VW do Brasil in various areas, highlighting Business Development, Business Unit Management and Delivery of services and solutions for companies from different segments, mainly the Manufacturing Industry and Financial Market;• More than 14 years as member of the Board, working on complex matrix structures, reporting to the local CEO and executives at headquarters, having complete responsibility for P&L, reverting adverse economic scenarios, managing business through KPIs for productivity, finance, customer and employee satisfaction index, yielding success in new-business development strategy and consistently meeting or exceeding established targets;• Responsible for the entire cycle of prospection, sales, qualification, negotiation, closing deals and for Business Consulting for customers throughout Brazil, as well as aftermarket and delivery processes focusing on customer satisfaction. • Structuring of partnerships and portfolio innovation strategies, aligning local and global initiatives mainly focused on SAP, Dassault, Thomson Reuters, Salesforce and Business Objects ecosystems;• Thorough knowhow and intense activity in company-merger processes, playing a strategic role in integrating T-Systems and Gedas in Brazil, restructuring System Integration team, aligning culture and processes, and implementing customer-orientation culture.• Resilient, customer and process oriented without losing financial awareness, team work / team player, results driven, enthusiastic, self-motivated, entrepreneur, creative, strategic thinking, analytical, people development, delivery management, client relations, Global Operations, IT Outsourcing Services, Business Planning, Crisis Management, Team Leadership, Talent Sourcing, Growth Strategies, , Services Improvement, Financial Management, Agile Methodologies, Change Management, PMI, ITIL, COBIT, moderator and excellent communication and negotiation skills. Professional Contacts:Cel. | WhatsApp: +55 (11) 98111-2594 E-mail: ronaldozrod@hotmail.com

Ronaldo Rodrigues's Current Company Details
IT Consulting

It Consulting

IT & Digital Transformation Vice President, Director | IT Service Delivery Director, Manager with great experience in Automotive, Retail and Financial Services | Digital Transformation Strategist
Ronaldo Rodrigues Work Experience Details
  • It Consulting
    Information Technology Executive | Consultant
    It Consulting Mar 2016 - Present
    São Paulo E Região, Brasil
    • Business Consulting focused on bringing more profitability and more competitiveness through Digital Transformation connecting business enterprises with its customers. . AI, Machine Learning, IoT technologies to enhance the business,
  • Alliance Consultoria
    It Operations Executive Director
    Alliance Consultoria Jan 2014 - Sep 2015
    • Reporting directly to the shareholders, responsible for the entire business with annual revenues of US$ 10 million, leading more than 50 expertise employees in Fiscal & Governance solutions. • Leading the Transformation Business, my area is responsible for Delivery as well as Pre-Sales, Portfolio Management, and Innovation. Thorough my wide experience I’m in charge of pushing consultative selling, implementing methodologies, processes and tools to improve the effectiveness, quality and profitability. • Implementing KPI’s to measure the operations performance • Pushing Tax & Accounting portfolio, including BPO, Outsourcing services, BI and Machine Learning solutions focused on Fiscal environment. I’m in charge to increase revenue for the existing businesses, as well as new named accounts, focused on new portfolio and recurring revenues.
  • Entrepreneur
    Entrepreneur
    Entrepreneur May 2012 - Dec 2013
    São Paulo E Região, Brasil
    • Establishing the franchise store (retail segment) at the beginning of 2013 • IT Business Consulting focused on Business Transformation Programs
  • T-Systems
    It Sales Director - Systems Integration & Bpo
    T-Systems Jan 2009 - Jan 2012
    São Paulo E Região, Brasil
    • Reporting directly to the Regional System Integration Senior VP and to the Global Head of System Integration Sales; responsible for Business Unit with annual revenues of US$ 90 million, which represented over 50% of sales and 70% of operational result at T-Systems in Brazil. • Leading a team of 5 executive managers and over 20 executive sales my area was responsible for keeping the existing business and developing new customers and business through more than 2,000 highly customized service contracts, from small support/maintenance contracts to major complex service-outsourcing contracts. The main results were:• Pushing into the market the new service offering portfolio focused in BPO for credit card companies (Quality Assurance for software and POS/PDV devices) , CRM and Business Intelligence portfolio for different market segments.• Over 25% growth in revenue from System Integration, including current and new customers; • More than 40% increase in Orders Entry for System Integration business, due to the deployment of a consultative approach and proactive alignment between 3 different sales areas (ICTO, Telecom and System Integration).
  • T-Systems
    It Delivery And Operations Director
    T-Systems Jan 2006 - Dec 2008
    São Paulo E Região, Brasil
    • Responsible for 400 employees in the organization of Outsourcing Services, exclusively focused on System Integration business; reporting to the CEO, with complete responsibility for business unit P&L and managing over 1,200 contracts in 3 different market segments; the most significant achievements were:• Extending the BPO services offering portfolio to Marketing and Payroll services, leading a team with 3 managers and more than 220 employees. • Economic turn-around with strong growth and P&L improvement; • 30% sales growth in the first 12 months from US$ 30 million to US$ 40 million, focusing on sales increases in existing contracts and the offer of new portfolio (Contact Center Solutions);• More than 20% growth in profitability due to software industrialization process and early involvement in new-sales processes;• Improvement on employee’s morale due to achievement of above results, continuous communication process and open door management.• Successful SAP projects implementation and application support with emphasis in FI – AR and AP, MM, PM d WMS.• Structuring and developing an expert team to implement Business Intelligence solutions based on Business Objects suite.
  • Gedas Brasil Ltda
    Business Unit Crm Director
    Gedas Brasil Ltda Mar 2003 - Dec 2005
    São Paulo E Região, Brasil
    • Reporting directly to the Global CRM Business Unit VP, responsible for Sales and Delivery with a team of 100 employees, complete responsibility for P&L with US$ 15 million in revenue from 600 customers with highly customized service contracts. Highlighting the most expressive achievements:• Structuring the BPO for Contact Center services and selling the first contract to VW affiliates• Over 80% growth in revenue and order entry due to strategy in the Automotive market segment (working with the entire automotive chain – suppliers and dealerships); • Over 30% growth in profit due to specialization and focus on business analyst’s role and systems integration activities (outsourced coding activities to internal Coding Factory);• Successful SAP projects implementations with emphasis in FI, CO, AM, HR (Payroll), PS, SD and CRM. • Structuring and aligning partnership with Pivotal to provide Business Intelligence solutions exclusively focused on Automotive market segment.
  • Gedas Brasil Ltda
    Volkswagen Account Manager
    Gedas Brasil Ltda Jan 2001 - Feb 2003
    São Paulo E Região, Brasil
    Responsible for sales and market development for Volkswagen account as captive business I was responsible for US$ 20million annual revenue in Systems Integration businesses.
  • Volkswagen
    Business Process & Systems Development Manager
    Volkswagen Apr 1998 - Dec 2000
    São Paulo E Região, Brasil
  • Volkswagen
    It Systems Manager
    Volkswagen 1988 - 2000
    • Holding different positions along 12 years brought comprehensive knowledge in Automotive process chain being responsible at the last position for 100 employees in Systems Development and Process Organization mainly focused on Sales, Marketing, After Sales, Finance and HR business areas. High experience in leading multidisciplinary and multicultural teams developing international projects in Brazil, Latin America and Europe.

Ronaldo Rodrigues Skills

It Service Management Start Up Operations Lead Generation Mergers Operations Management Business Strategy International Business Exposure Business Model Transformation Management Consulting Finance Cultural Awareness Automotive Portuguese Strategic Planning Sales Management Sales Operations Team Leadership Strategic Leadership Customer Service Erp Itil Processos Empresariais Sap Consultoria It Outsourcing Management Pre Sales Strategy Consulting Empresas Startups Outsourcing Business Intelligence

Ronaldo Rodrigues Education Details

Frequently Asked Questions about Ronaldo Rodrigues

What company does Ronaldo Rodrigues work for?

Ronaldo Rodrigues works for It Consulting

What is Ronaldo Rodrigues's role at the current company?

Ronaldo Rodrigues's current role is IT & Digital Transformation Vice President, Director | IT Service Delivery Director, Manager with great experience in Automotive, Retail and Financial Services | Digital Transformation Strategist.

What is Ronaldo Rodrigues's email address?

Ronaldo Rodrigues's email address is ro****@****ail.com

What schools did Ronaldo Rodrigues attend?

Ronaldo Rodrigues attended Fundação Getúlio Vargas, International Scrum Institute, Pontifícia Universidade Católica De São Paulo, Escola Tecnica Federal De São Paulo.

What skills is Ronaldo Rodrigues known for?

Ronaldo Rodrigues has skills like It Service Management, Start Up Operations, Lead Generation, Mergers, Operations Management, Business Strategy, International Business Exposure, Business Model Transformation, Management Consulting, Finance, Cultural Awareness, Automotive.

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