• Solid career developed over 4 years as Independent Consultant, 2 years at Alliance, 6 years at T-Systems do Brasil, 5 years at gedas do Brasil and 12 years at VW do Brasil in various areas, highlighting Business Development, Business Unit Management and Delivery of services and solutions for companies from different segments, mainly the Manufacturing Industry and Financial Market;• More than 14 years as member of the Board, working on complex matrix structures, reporting to the local CEO and executives at headquarters, having complete responsibility for P&L, reverting adverse economic scenarios, managing business through KPIs for productivity, finance, customer and employee satisfaction index, yielding success in new-business development strategy and consistently meeting or exceeding established targets;• Responsible for the entire cycle of prospection, sales, qualification, negotiation, closing deals and for Business Consulting for customers throughout Brazil, as well as aftermarket and delivery processes focusing on customer satisfaction. • Structuring of partnerships and portfolio innovation strategies, aligning local and global initiatives mainly focused on SAP, Dassault, Thomson Reuters, Salesforce and Business Objects ecosystems;• Thorough knowhow and intense activity in company-merger processes, playing a strategic role in integrating T-Systems and Gedas in Brazil, restructuring System Integration team, aligning culture and processes, and implementing customer-orientation culture.• Resilient, customer and process oriented without losing financial awareness, team work / team player, results driven, enthusiastic, self-motivated, entrepreneur, creative, strategic thinking, analytical, people development, delivery management, client relations, Global Operations, IT Outsourcing Services, Business Planning, Crisis Management, Team Leadership, Talent Sourcing, Growth Strategies, , Services Improvement, Financial Management, Agile Methodologies, Change Management, PMI, ITIL, COBIT, moderator and excellent communication and negotiation skills. Professional Contacts:Cel. | WhatsApp: +55 (11) 98111-2594 E-mail: ronaldozrod@hotmail.com
Listed skills include It Service Management, Start Up Operations, Lead Generation, Mergers, and 28 others.