Ronald Quilaquil Jr Email & Phone Number

San Francisco, California, United States

San Francisco, California, United States

San Francisco, California, U.S.A.

• First point of contact for customers while utilizing multiple modes of communication to dispatch assignments to our drivers
• Coordinated campaigns, trucks and resources accordingly using Salesforce CRM
• Worked with various franchises across the country to ensure smooth experiences
• Handled customer complaints, provided appropriate solutions and conducted follow ups to ensure resolution

San Bruno, California, U.S.A.

• Clerical tasks: Schedule appointments, assist customers and answer all questions in-store, via phone and email, and manage records
• Handle social media accounts
• Attended to dogs in daycare

San Francisco, California, U.S.A.

• Address customer complaints and questions in real-time by managing support tickets and solving customer inquiries via phone and email
• Interact with restaurants and merchants
• Monitor activity on the platform and make adjustments to ongoing deliveries as needed
• Correspond directly with Postmates couriers throughout their deliveries to ensure accuracy and timeliness

Colma, California, U.S.A.

• Oversee the cashier staff and assist customers in-person and over the phone
• Head trainer for new employees in the department
• Held three different positions during employment including porter and receptionist

San Francisco, California, U.S.A. & Santa Rosa 1, Honduras

• Traveled to Honduras to aid an under-resourced community
• Provided medical, dental, and pharmaceutical assistance for over 1,000 people
• Fundraised over $8,000 for supplies and medicine
• Helped a local team construct a future health center

Redwood City, California, U.S.A.

• Prepared rental contracts and performed mechanical work on trucks and trailers
• Installed tow hitches and wiring on over 30 vehicles
• Provided maintenance for a fleet of trucks and trailers