Head Of Contract Management
Rio De Janeiro E Região, Brasil
Managed contracts/projects valued at over US$ 500 million, delivering equipment and services for the implementation of energy measurement systems required by Utility Companies in Brazil and Latin America.• Managed the interface between Landis+Gyr and the customer, identifying ease tensions and resolving problems at early stages.• Interacted with all levels of Landis+Gyr and indirect resource teams, as well as with the customer organization and subcontracted services as required for contract conclusion.• Handled contract formal governance, ensuring compliance with contractual obligations and performance levels (KPIs).• Ensured high-level strategy alignment with day-to-day operational activities.• Planned, performed, controlled and ensured final acceptance of contracts key milestones.• Managed the annual operations budgets as well as the revenue stream of contracts.• Drove issues to their satisfactory solution, managed contractual changes and their corresponding change orders, provided improvement in the contract financial results as well managed customer expectations appropriately.• Addressed contract-related gaps and issues with the Customer Project Implementation Leaders and Advocacy Managers.