McDonald's: $23 billion foodservice retailer with company-owned and franchise operations that produce $112 billion of systemwide sales in 119 countries and 40,000+ locations. Interbrand Top 25 global brand. NYSE: MCD. Own design and operation of 2 PB, global data warehouse platform. Ingest and provide data from 40,000 stores, 70 million daily customer transactions, and one of the world’s largest supply chains. Manage 40-person solutions and machine learning team, 9 directs, and 8-figure budget. • Enabled $18 billion of systemwide, data-driven, 2021 digital revenue — 16% of $112 billion total and a 60%, $7 billion increase over 2020.• Played key role in Data enablement design of MyMcDonald’s Rewards, a mobile app-based, digital loyalty program, in 40 markets. Activated 21 million high-volume/ticket members in first 6 months.

Led global data & analytics platform architecture (infrastructure, security, data integration, database, reporting, advanced analytics). Managed 15-person on/offshore team and 7-figure budget. • Senior data solution architect on customer-facing, digital transformation initiatives. Included Accelerating the Arches (delivery, digital, drive-thru), Experience of the Future (self-ordering kiosks), and Velocity Growth Plan (mobile app).• One of 17 people who received the 2019 President’s Award. • Led design and deployment of CRM data platform. Captured POS transaction data. Enabled segmented campaigns and real-time, personalized offers for customers using digital ordering mechanisms in top 5 global markets + 10 more EU markets. • Led end-to-end, global BI/analytics project (AWS, Redshift, Snowflake, Tableau, Databricks, Talend, Datastax). Reported to executive steering committee. Increased quality, speed, and volume of actionable insights. Cut costs 25%.• Developed data solution architecture to help launch digital/mobile e-commerce analytical capabilities in 2nd largest market, China. Provided decision-makers with streaming data and analytics. Supported rapid CX tests and increased sales.• Migrated global data warehouse from on-prem/Teradata to AWS Cloud/Redshift and RDS, EMR, EC2, Lambda, and S3. Created single source of truth. Enabled faster solution delivery. Cut costs 45%.• Influenced/led adoption of AWS Cloud, Redshift, Snowflake, EMR, RDS MySQL, RDS MS SQL Server, DataStax, EC2 Linux/Win, Talend, Tableau, and Databricks. Partnered on vendor negotiations (8-figure spend). • Played key role in developing IT culture of curiosity, listening, and innovation. Elevated IT from solution provider to strategic partner. • Developed strong relationships with IT colleagues (GD&A applications, digital, e-commerce, enterprise architecture, supply chain, market/country). Collaborated on identification and resolution of potential/existing alignment issues.

Managed infrastructure capacity planning, software upgrades, and performance optimization for ETL/IBM DataStage, Teradata, and MicroStrategy. Led 8-person on/offshore team. Won 2010 IT Team Award.

Managed application and operational team for the data warehouse (IBM DataStage, Teradata, MicroStrategy, Tableau). Oversaw capacity planning and software upgrades for Teradata. Led 8-person on/offshore team.

Supported IBM DataStage, Teradata, and MicroStrategy.

Company: $3.8 billion wholesaler of hardware and related products to a 4,600-retailer, 70-country cooperative that collectively generated $12+ billion of 2006 revenue. Top 25 US and Top 100 global retail brand.