-Provide administrative support to COB Chapman Graduate School-Provide direct support to front office operations, including inbound and outbound call-based strategies for leads-Provide excellent customer service to all guests, prospects and leads via various communications channels, including in-person, phone, email-Expert in graduate program offerings & admissions/enrollment process-Proactively assists leads/prospective calls by providing information on program offerings and answering questions appropriately-Initially qualify leads based on academic credentials, professional background and subject area of interest-Utilize a collaborative and proactive approach connecting leads with recruiters-Utilize various software programs, including MS Office and CRM System and assist with data entry and clerical tasks, as needed-Support graduate school functions, accordingly

-Manage the servers at different social events.-Build connections to promote the company.-Provide excellent client and customer service.

Technical Manager for the super bowl experience. Helped with troubleshooting, customer satisfaction, and customer experience.