Ronald Yiu Email & Phone Number

Toronto, Ontario, Canada

• Key Accomplishments:Involved in many Scotiabank’s Authentication team projects that help improved online banking security,customer experiences, and new features through online & Mobile banking which include:
• CRA login enhancement – provide customers with a modern, mobile-responsive, and more secure login experience
• SMS-OTP as 2nd level authenticator for customers loginGeneral Accountabilities:
• Coordinate with business stakeholders, Product owner… Show more Key Accomplishments:Involved in many Scotiabank’s Authentication team projects that help improved online banking security,customer experiences, and new.
• Coordinate with business stakeholders, Product owner, designer to extract business requirements.
• Drive joint application design solutioning sessions with architecture, development, and security architecture teams and provide high level estimation for delivery

Toronto, Ontario, Canada

• Key Accomplishments:
• Maintain CCU availability above the SLA at 99% the past 3 years for Metrolinx UP Express cars
• Maintain CCU and AP availability above the SLA at 99% and 98% the past 3 years for VIA Rail cars
• Reduce 68% of service tickets after new ICL & PLAN implementation for VIA Rail carsGeneral Accountabilities:
• Worked closely with project team to implement solutions at both pre- and post-sales stages
• Configured WIFI and networking… Show more Key Accomplishments:

Toronto, Canada Area

• Key Accomplishments:Involved in many Scotiabank’s Digital Channel projects that help improved customer experiences, customer engagement, security level and new features through online & Mobile banking which.
• Analyzed project design document, business requirement documents and functional specification to develop Testing Documentation for Test Planning, Test Design and Test Strategies
• Prepared Test data, Created and executed test cases, test suites using HPQC
• Performed comprehensive integrated system testing on various mobile platform and web browsers
• Performed security testing, regression testing with various new features in Scotiabank Online banking
• Hands on experiences on web page accessibility testing with various tools such as JAWS & FIREEYES

Toronto, Canada Area

• Quality management, Software Testing at Enterprise level
• Test Planning, Develop Test Scenarios along with Test Cases using HP ALM. Documenting Testing Procedure, with reference to the requirements and Traceability Matrix
• Web Page testing using HP QTP focus on writing automated test scripts for credential login, security questions, balance transfer and logout verification
• Assigned to Scotiabank Digital Factory as a contractor
• Completed 3 months of… Show more
• Completed 3 months of professional training on programming foundation, database management

Toronto, Canada Area

• Project Management & Application Support Training courses:Professional Skills and Commercial Awareness
• Communication and presentation skills, Conflict resolution, Time managementUNIX: Safe RM Project
• Use shell scripting to create a safe rm command that persists deleted files to a recycle binSQL: Oracle SQL Project
• Modify an existing trading platform database design and create complex SQL queries to extract data for reporting
• Extend the existing ERD to… Show more Project Management & Application Support Training courses:Professional Skills and Commercial Awareness
• Extend the existing ERD to incorporate enhancements, ensuring the normalize, optimized designExcel VBA: Final Project

Markham, Ontario, Canada

• Key Accomplishments:
• Improved Work Order fulfillment rate and cycle time approximately 15% by developing a testing priority and manpower distribution system for the team.
• Reduced Engineering Sample’s IQA & OQA’s defective rate from 5% to below 3% by creating equipment handling and sample testing procedures
• Implemented equipment maintenance procedure to reduce test operation expense by 15% from 2009 to 2013General Accountabilities:
• Conducted Functional… Show more Key Accomplishments:
• Conducted Functional Analysis Testing & System Level Testing for ASIC Components chips

Markham, Ontario, Canada

• Processed daily invoices, transactions, receivables and client account reconciliation
• Prepared reports and supporting documents for audits and projects
• Compiled data from database for internal reports to management
• Assisted on electronic uploads of invoices and statements