Field Service Technician
CurrentAs Field Service Technician, I execute onsite installation, maintenance, and troubleshooting of various technical equipment, including broadband, fibre optics, and wireless devices. My work focuses on providing exemplary customer support and technical assistance, ensuring optimal satisfaction and service reliability. I optimize workflow in field installations by performing voice, data, and IPTV services across diverse network infrastructures. Through developing troubleshooting methods using field network testers such as FPM300-Power Meter and Maxtester 630G), I expedited resolution of complex technical issues.