Ronal Sanchez Email & Phone Number

Torrance, California, United States

As a Field Service Representative at Epirus, I provide advanced technical and operational support for High Power Microwave Counter Unmanned Aerial Systems (HPM-CUAS). I am responsible for maintaining, sustaining, and training clients on these systems, both in CONUS and OCONUS locations.My role involves:- Maintenance, training, and integration of HPM-CUAS with existing client infrastructure.- Hands-on support for technical, network, and integration projects.- Temporary and permanent installation of HPM-CUAS in diverse environments to support client operations, testing, and New Equipment Training (NET).- Diagnosing faults, conducting system checks, and restoring systems to full functionality.- Basic programming, firmware installation, and system upgrades.- Collaborating with our training and enablement team to develop and deliver training programs for both technical and non-technical users.I work closely with clients and team members, providing solutions and recommendations for equipment improvements based on operational insights. I frequently work in challenging conditions, requiring the use of protective gear and adaptability to extreme environments.

Okinawa, Japan

Operated and maintained sophisticated communications equipment, including RF design using systems planning, engineering, and evaluation device (SPEED), ensuring secure and reliable transmissions in tactical situations.Achieved 98% uptime for communication systems during operational missions, enhancing mission success rates.Trained and supervised team members on the proper use and maintenance of communication systems, including RF design and analysis tools, contributing to unit readiness.Conducted quarterly training sessions resulting in a 15% increase in team proficiency in communication equipment operation and maintenance.Completed 500+ preventive maintenance checks, reducing equipment failure rates by 10% and increasing operational efficiency.Implemented encryption and decryption procedures to safeguard sensitive information, adhering closely to established protocols.Ensured compliance with encryption protocols resulting in zero security breaches over a 3-year period.Successfully managed and operated a fleet of tactical vehicles valued at over $4 million, ensuring optimal functionality and readiness, including the installation of various RF systems into a total of 50 tactical vehicles.Maintained 95% operational readiness of vehicles, leading to effective integration into missions and reducing downtime by 15%.Scheduled and facilitated the calibration of communications equipment, maintaining accuracy and reliability in operational processes.

Los Angeles, California, United States

Ensured the safety and security of patients, visitors, and staff by patrolling hospital grounds, monitoring surveillance cameras,and responding promptly to incidents.Implemented effective security measures to prevent unauthorized access to restricted areas, maintaining a secure environmentin accordance with hospital policies and procedures

Torrance, California, United States

Lead and motivated a team of 50 retail associates, fostering a collaborative and high-performance work environment.Monitor and analyze sales metrics, implementing strategies to achieve and exceed sales targets.

Hawthorne, California, United States

Train and mentored staff on customer service best practices, product knowledge, and sales techniques.Handle customer inquiries, concerns, and escalated issues with a focus on resolution and customer satisfaction.Participated in team meetings to discuss sales goals, promotions, and customer feedback.