My role invoves the management of the banking operations and the implementation of the banks operational processes. There are c. 50 staff in Operations under my responsibility who work in Client KYC, Loan processing, Treasury Middle Office cash, payments management Nostro and liquidity, Invoice Discounting. In addition to processing, all Operations activities include extensive controls on processes and the implementation of Group Compliance requirements.Responsibility also extends… Show more My role invoves the management of the banking operations and the implementation of the banks operational processes. There are c. 50 staff in Operations under my responsibility who work in Client KYC, Loan processing, Treasury Middle Office cash, payments management Nostro and liquidity, Invoice Discounting. In addition to processing, all Operations activities include extensive controls on processes and the implementation of Group Compliance requirements.Responsibility also extends to the implementation of new products, tasks, programs and new regulatory requirements.BNPP Operations also participate actively in continuous improvement processes, at group and local level and including IT and operational process reviews. Show less

As part of the Operations Management team, we were responsible for the operations of all Operating departments including Payment Services, Treasury Back and Middle Offices, Loans Administration and Trade Services.I have specific responsibility for Payment and Billing systems and processes, both ongoing and new implementations. I was the Operational lead for the implementation of the SEPA systems.I have also been involved in all Treasury Operations systems for ongoing improvements… Show more As part of the Operations Management team, we were responsible for the operations of all Operating departments including Payment Services, Treasury Back and Middle Offices, Loans Administration and Trade Services.I have specific responsibility for Payment and Billing systems and processes, both ongoing and new implementations. I was the Operational lead for the implementation of the SEPA systems.I have also been involved in all Treasury Operations systems for ongoing improvements and upgrades.As part of the BNP Paribas Lean transformation process in 2013, I was heavily involved in the restructuring of processes and new training initiatives in each of the Operations departments. Show less