Ronan Barton Email & Phone Number

West Midlands, England, United Kingdom

Banbury, England, United Kingdom

As the Current Performance Manager at Chiltern Railways, I thrived in a fast-paced environment, continuously monitoring live performance and collaborating with all internal departments (Operations, Control, Customer Services, Fleet, Safety) and external stakeholders (Network Rail, Other TOC's) to optimise train service delivery.Furthermore, covering Operations Level 2 on-call duties equipped me with valuable experience in incident response and SIO/TOLO protocols, ensuring smooth recovery from disruption. Additionally, I oversaw the delay attribution process, ensuring accurate reporting by the Delay Attribution Manager.

London, England, United Kingdom

I led a high-performing team of 50 employees within the London Metro Area, cultivating a collaborative environment that prioritised both workplace satisfaction and productivity.As a champion of positive change, I actively supported trade union negotiations regarding the implementation of new working practices, such as ePFNs, ensuring a smooth transition for the team. Additionally, I spearheaded the development of a revenue protection strategy that not only enhanced revenue streams but also boosted employee well-being.My leadership extended to strategic decision-making. I exercised sound financial responsibility by managing monetary spending within my delegated authority (overtime, headcount changes). Furthermore, I fostered a strong partnership with British Transport Police (BTP), collaborating on strategic plans that increased team productivity and ensured a safe environment for passengers.Equipped with strong emotional intelligence, I effectively navigated complex situations, resolving employee concerns and conflicts tactfully and diplomatically while adhering to HR policies.

During the COVID-19 Pandemic, I was contracted into the South West region of the NHS through NHS England and NHS Improvement.

Luton, United Kingdom

As an Operations Centre Duty Manager - easyJet Holidays, I played a pivotal role in the initial start-up of the Duty Management team based within the Integrated Control Centre in Luton. I actively participated in creating processes and workflows that continue to guide the department's successful operations

Luton, United Kingdom

I thrived as a Crewing Officer, optimising crew scheduling for both on-time performance and crew well-being. My deep understanding of crew duty regulations (EASA compliance) ensured all crew assignments adhered to safety standards. This expertise proved invaluable when tackling operational challenges.By leveraging this knowledge, I effectively resolved crew shortages while maintaining cost-effectiveness and operational stability on the day of operation. I honed my analytical skills by analysing roster pairings and sectors to minimize the risk of fatigue-related actions. Additionally, I maintained open communication with the crew, effectively addressing queries and complaints regarding their duties.

Stansted Airport

As a Pre-Ops Crew Controller, I optimised international operations by assessing charter request feasibility within crew and operational parameters. I streamlined crew scheduling by managing negotiations with multiple unions to achieve rostering efficiencies that minimised impact on colleague well-being and fatigue. Additionally, I championed crew safety by implementing a fatigue rostering scoring target, ensuring balanced work schedules for all crew members.

I was an enthusiastic Cabin Crew member with a focus on cultural sensitivity, cabin efficiency, and exceptional customer service. Cultivated a welcoming environment for diverse customers. Implemented improvements that boosted cabin efficiency by following dedicated company processes.

Level 3 Btec Diploma In Aviation Operations, Aviation/Airway Management And Operations, Distinction* Equivalent To A*

Activities and Societies: Student Union

Gcse