Ronan O'Callaghan Email & Phone Number

Dublin City, County Dublin, Ireland

I head up the Client Onboarding function in ChannelSight, managing client onboardings from service definition, through service delivery to post-delivery service support.Responsible for defining, implementing, and championing processes and procedures critical to the planning, delivery, tracking and auditability of client onboardings.Tasked with driving operational efficiencies, process ownership, and internal and external communications across the client onboarding process with a dedicated focus on scaling through automation.

Dublin, County Dublin, Ireland

Responsible for the delivery of strategic custom projects for ChannelSight’s key clients. Ensured that projects were completed and delivered to clients within the specified tolerances of scope, quality, time, and cost.Ensured consistent and timely communication to appropriate project stakeholders. Worked with the business and technical teams to develop project schedules, resource planning, requirements planning and project status and budget controlling.Coordinated the development of user manuals, training materials and other documents as needed that enabled the successful implementation and turnover of custom services to clients.

County Dublin, Ireland

Responsible for the introduction of Kanban style project management practices to the development and QA functions in ChannelSight.Championed the effective use of JIRA and other SaaS tools to deliver greater visibility of activities to the business.Captured use cases, user stories, features & requirements from a wide range of sources and project managed core and non-core development initiatives.Advocated a culture of continuous improvement and setting a high bar for the quality of our delivery.Managed the project stakeholder/end-user feedback loop including progression & iterative deliverable reviews.Participated in scrum meetings to actively contribute to estimation, issue resolution and delivery management.

Dublin, Ireland

Reporting to the COO, I am responsible for designing, delivering and managing mobile marketing campaigns for Brandtone’s blue-chip clients across EMEA, LATAM and APAC markets. In 2016 Brandtone delivered 100+ campaigns generating in excess of €15M in revenue.From pre-sales to campaign conclusion, I manage the delivery of B2B and B2C marketing campaigns, collaborating closely with a global team of Sales and Marketing executives as well as local technical and non-technical teams.

Dublin, Ireland

Acted as pre-sales solution design consultant for Brandtone’s regional Sales and Marketing teams in EMEA, LATAM and India ensuring successful, efficient and timely delivery of 150+ campaigns.Project managed campaigns through the full lifecycle from concept to market launch.Elicited, analysed, simplified and translated business requirements from Brandtone’s regional Sales and Marketing teams and prioritised these onto the product development road map.

Dublin

- Delivered and developed insight-based mobile marketing campaigns that utilised Brandtone’s high-capacity core marketing platform, mobile channel integrations (Web/API, USSD, SMS, IVR) and B2B/B2C marketing applications.- Worked as part of a globally distributed multi-cultural cross-functional team from IT operations, Software Developers & Product Owners through to Sales and Marketing teams.

Dublin, Ireland

Responsible for all aspects of project delivery including time estimation, scheduling, resource assignment, risk assessment, requirements specification & scope management.Created and managed detailed project schedules ensuring inclusion of all relevant tasks required for the successful delivery of projects.Monitored, managed, mitigated and/or escalated project related issues likely to impact project schedule, budget, scope or quality.Set and managed client expectations and liaised with clients to provide status reports, capturing priorities and client feedback.Led and mentored a team of developers through software projects, troubleshooting and communicating project progress with the relevant in-house departmental managers.

Dublin, Ireland

Technical lead tasked with the development and delivery of a multitude of software projects.Wrote detailed technical specifications from high-level business specifications.Involved in all phases of project development including design, build, QA and production release.Owned the technical output of projects while ensuring adherence to strictly controlled project deadlines.

Implemented solutions and efficiently completed software development work autonomously while receiving support from senior software developers.Developed programming systems that gave consideration to all aspects of the software system, including system performance, correctness and usability.Undertook code analysis, code testing and bug fixing.Provided consistent clear and detailed documentation of code.

Msc, Project Management

Thesis title: “The Fostering and Management of Innovation in Project Based Companies”.

Post Grad Dip, Information Technology

Ba, Natural Sciences

Education record