Director Of Ip Network Engineering
Ericsson Ip Infrastructure Inc.
• Directed multi-regional consulting teams, optimizing resource allocation across Rockville, Raleigh, Brussels, and Hong Kong, enhancing operational efficiency• Interfaced with product management on technology studies, advising on feature requirements based on front-line customer experience• Developed and executed ISO 9001 and ISO 14001 certification processes, elevating departmental quality standards and compliance• Achieved multiple certifications (Cisco CCNA, CCDA; Juniper JNCIS, JNCIA), fostering a culture of continuous learning and technical excellence within the team• Engaged with tier1 Wireline operators, leading network design and management strategies, significantly improving client satisfaction• Drove advanced responses to RFPs and RFIs, driving competitive advantage and path to securing significant contracts• Delivered key solution presentations supporting global market units for Ericsson AXI 540 Broadband Access Router, impacting markets in Argentina, Mexico, China, Korea, Hong Kong, Brazil and Sweden