• Responsible for proactively managing all Personal & Business Lines within the branch in relation to Sales & Revenue Performance.• Fulfilling all duties in relation to my role as Assistant Branch Manager. • Continuing to Meet the top existing customers & conducting appropriate financial needs reviews• Overseeing staff’s lending applications and ensuring high standards of credit assessments, quality credit applications & managing the branches credit risk by way of strict adherence to policy.• Coaching and mentoring my staff to proactively build relationships & identifying new business opportunities within the local business community.• Conducting weekly planning & strategy meetings to ensure all targets are exceeded.• Attending Local Chamber of Commerce Meetings and Workshops to maintain a strong BOI presence within the community.

• Responsible for proactively managing existing business and personal customers, recruiting new to Bank customers and generating sustainable income.• Meeting the top existing customers & conducting appropriate financial needs reviews.• Demonstrating high standards of credit assessments, quality credit applications & managing the branches credit risk by way of strict adherence to policy.• Proactively building relationships & identifying new business opportunities within the local business community by working closely with the Branch Manager, Development Team & local Accountants. • Responsible for planning, formulating & implementing innovative ways of attracting new to Bank business. • Cultivated a proactive sales environment through ongoing coaching, motivation & sharing of best practices which lead to sustainable future profit growth.• Champion for One Wealth, Personal Lending, Global Markets & Deposits.• Ran very successful National Enterprise Week events for existing and non bank customers from the local area to help them maximize their business potential, increase their exposure and facilitate networking events.• I contributed substantially in Maynooth Branch being Dublin’s No.1 Retail Branch in 2013.

• Responsibility for driving and achieving the personal lending targets in this large commercial branch while remaining fully compliant at all time. • Advised customers on appropriate savings & investment, lending & insurance plans as per their needs & requirements.• Contributed to a proactive sales environment through ongoing coaching, motivation and sharing of best practices which leads to sustainable future profit growth.• Champion for Personal Lending & Bank at Work during my time in Tallaght Branch.• During my time in Tallaght Branch I delivered on all my targets. I also was in the Top 5 highest wealth income earners for the region. • Our branch successfully passed Audit, with the Audit team complementing me on my high standards in all lending

• Responsible for meeting personal customers and completing full financial reviews with customers and identifying and prioritising their financial needs.• Complete savings and lending applications for new personal customers including account opening.• Help to contribute to a proactive sales environment through ongoing coaching, motivation and sharing of best practises which leads to sustainable future profit growth.• I was the Product champion for Credit Cards & Visa Business Cards during my time in Banbridge Branch.• Help to promote “Show your Business” and encourage new customers to participate.

• Responsible for dealing with customers day to day queries. • Responsible for looking after the deceased accounts in conjunction with the relevant solicitors.• Completing Audit & Profitability Reports for Business Customers.• Complete savings and lending applications for new personal customers including account opening.• Help to contribute to a proactive sales environment through ongoing coaching, motivation and sharing of best practices which leads to sustainable future profit growth.