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Rona Soria Email & Phone Number
Data Management and Operations Specialist
at
Fiber AI (YC S23)
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Data Management and Operations Specialist
Location
Silay City, Western Visayas, Philippines
Company size
Who is Rona Soria? Overview
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Quick answer
Rona Soria is listed as Data Management and Operations Specialist at Fiber AI (YC S23), a company with 32 employees, based in Silay City, Western Visayas, Philippines. AeroLeads shows a matched LinkedIn profile for Rona Soria.
Rona Soria previously worked as Online Journalist at Google Digital News Initiative and Online Journalist at Wikipedia, The Free Encyclopedia. Rona Soria holds Information Technology With Mobile Application And Web Development from Sti West Negros University.
Company email context
Email format at Fiber AI (YC S23)
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Fiber AI (YC S23)
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Profile bio
About Rona Soria
Online Journalist | Writer | Data Analyst | Business Analyst | Reports AnalystI am a person whose dreams and goals are puissant and limitless. My professional odyssey working for different companies and clients in various industries started in 2013. I'm eminently proficient in working for and managing these sectors: Workforce Management, Management Information Systems, Data and Business Analytics, Business Process Outsourcing, News Media, Telecommunications, E-Commerce/Retail, Information Technology, Entertainment, and Transportation.My extensive experience working in different roles honed me to become adroit in using a variety of tools for CRM (Customer Relationship Management), Graphic Design, Video Editing, Database Management, Data Visualization, Calendar Management, and SEO (Search Engine Optimization). These tools have been helping me establish high-level reports, creative designs, high-quality videos, secured database systems, visualized interactive dashboards, informative business/journalism-related documents, data and business analysis, and more. I am proficient in simultaneously managing people from different accounts, programs, and sites to ensure stability in their performance – by fulfilling the required KPIs and metrics set by the clients.Email: ronajournal@gmail.com
Current workplace
Rona Soria's current company
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13 roles
Rona Soria work experience
A career timeline built from the work history available for this profile.
Online Journalist
Current
Google Digital News Initiative
Feb 2013 - Present
Online Journalist
Current
Jun 2016 - Present
Auto-Confirmed Writer
Feb 2013 - Jun 2016
Management Information System/Data Analyst, Workforce Management
- Established, analyzed, and presented high-level reports and dashboards to our clients.
- Spearheaded a myriad of meetings for the operations team and clients.
- Established, maintained, and sent performance and business reports.
- Established, evaluated, maintained, and sent program and site scorecards garnered by our agents, supervisors, managers, and directors.
- Simultaneously handled 5 accounts (financial, retail, medical, and e-commerce industries) with more than 500 agents globally.
- Assisted client success managers in establishing, analyzing, visualizing, and presenting extensive performance and business reports to our clients.
Jul 2023 - Mar 2024
Writer
Mar 2023 - Feb 2024
Sr. Real-Time Analyst, Workforce Management
- Promoted to a higher position owing to my consistent outstanding performance.
- Managed agents’ schedules and aux/activities.
- Managed the entire production team – with more than two hundred (200) employees – and monitored their activities to achieve and maintain excellent and stable performance.
- Managed internal and external processes of both the company and program.
- Ensured consistent updates with the clients apropos of the program’s interval and daily activities.
- Established, maintained, and sent internal and external reports and dashboards.
Jul 2022 - Jun 2023
Advisor Ii
- Promoted to a higher position owing to my consistent outstanding performance.
- Assisted customers’ extensive concerns and inquiries via phone and chat.
- Served as an escalation supervisor and subject-matter expert.
- Continued serving as an i-RTA.
- Assisted customers’ escalated tickets and concerns.
Nov 2020 - Jul 2022
Advisor I
- Assisted our client’s customers and inquiries via phone and chat.
- Profiled as a customer service representative for a retail/e-commerce account
- Served as an i-RTA (Real-Time Analyst) to assist the program’s Workforce Management; utilized CRM tools.
- Awarded as one of the best customer service representatives (Noticeably Better Experience Award); on account of the countless commendations received from our customers.
Sep 2020 - Nov 2020
Technical Services Specialist
- Assisted our client’s customers’ technical- related concerns and inquiries via phone.
- Profiled as a technical service representative for three (3) accounts, namely Tracfone Wireless, T Mobile, and Safelink Wireless.
Aug 2020 - Sep 2020
Customer Service Representative
Jul 2020 - Aug 2020
Graphic Designer
Silay City Tourism Office
- Designed all of the city’s posters, brochures, and leaflets – predominantly during its festival and other local events.
Jul 2019 - Dec 2019
Data Encoder
Sti West Negros University
- Encoded students’ information into the university’s database.
- Administered data gathering to avoid mishaps with the database.
Jan 2019 - Mar 2019
2 education records
Rona Soria education
Information Technology With Mobile Application And Web Development
Sti West Negros University
Information Communication Technology
Doña Montserrat Lopez Memorial High School
FAQ
Frequently asked questions about Rona Soria
Quick answers generated from the profile data available on this page.
What company does Rona Soria work for?
Rona Soria works for Fiber AI (YC S23).
What is Rona Soria's role at Fiber AI (YC S23)?
Rona Soria is listed as Data Management and Operations Specialist at Fiber AI (YC S23).
Where is Rona Soria based?
Rona Soria is based in Silay City, Western Visayas, Philippines while working with Fiber AI (YC S23).
What companies has Rona Soria worked for?
Rona Soria has worked for Fiber Ai (Yc S23), Google Digital News Initiative, Wikipedia, The Free Encyclopedia, Ubiquity, and Marker Content Ltd.
How can I contact Rona Soria?
You can use AeroLeads to view verified contact signals for Rona Soria at Fiber AI (YC S23), including work email, phone, and LinkedIn data when available.
What schools did Rona Soria attend?
Rona Soria holds Information Technology With Mobile Application And Web Development from Sti West Negros University.
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