Ron Ateshian Email & Phone Number

Chapel Hill, Nc, Us

Founder and consultant providing strategic guidance and training solutions for leaders in the L&D and customer education spaces. Initiatives include process re-engineering, organization design, needs analysis, curriculum architecture, instructional design, rapid development methods, templatization, quality improvements, and progressive levels of learning evaluation. Specializations include implementation of efficiency-enhancing and cost saving measures by the implementation of agile methods, learning technologies, and the use of AI to augment the life cycle of skills-based eLearning solutions. • Delivered fractional leadership services in L&D and customer education for clients in various industries. • Provided subject matter expertise and training on the capabilities, ethics, limitations, and applied use of GenAI for sales, marketing, project management, customer support, field service, and finance based scenarios. • Deployed, customized, and tuned AI models to augment job role responsibilities for task-based business needs.• Clients include PulseLearning as a Sr. Consultant, ESource as a Sr. Advisor, and SweetRush as an AI SME. • Performed as an AI SME on the use of Copilot Pro in Microsoft 365 and Microsoft Dynamics 365 for a new set of curricula and certifications for a very large client; all deliverables delivered on target and on time. • Configured, tuned, and trained various LLMs and chatbots to support each phase of instructional design, eLearning development, and content delivery processes tailored to specific client needs.

Durham, North Carolina, Us

Global head of instructional design, development, certification, and customer-partner-employee education services for the world’s largest provider of life science data and commercial CRM. • Transformed an international team where all training was released months after product launch, to a well oiled machine where all major products had training available on the day of product release. • Tripled year over year content development on a flat budget by driving process efficiencies and agile methods.• Implemented generative AI tech to enhance quality and time to market. • Also established and led business development for the global learning solutions business from inception, transforming it from free-to-fee and from a cost center to a revenue generator. • Implemented an eLearning subscription model, built a high-performing sales team, and achieved an average YoY revenue growth of 303% serving the global pharma, biopharm, biotech, and medtech markets. • Led team to winning 4 Brandon Hall Awards.

Owner-operator, founder, and managing consultant that provided education services to multinational organizations in the customer, partner, and employee technology training spaces. Specialized services included business alignment, agile methods, task-KSA analysis, job analysis, job design, curriculum strategy, build-planning, instructional design, rapid development methodologies, delivery operations, learning infrastructure design, user-story with acceptance-criteria development, learning technology selection-integration-implementation, training evaluation, certification programs, template design, departmental design, restructuring, team member selection, and process re-engineering. • Identified and defined development and delivery strategies while obtaining the support of executive leadership. • Led the design and development of a world class certification program in the IT performance management space. • Used data science and multiple regression to diagnose issues and recommend fixes. • Successes led to a leadership role with one of my primary clients.

San Francisco, California, Us

Led, built, and mentored a globally based, high performing, onshore-offshore development team using aligned vision, communication, and facilitation. Accountable for the overall strategy, direction, and development of customer-based technical training and certifications for Riverbed Education. Served as the senior strategy advisor regarding education initiatives and key learning technologies for the SVP of professional services. Steered the team on programs critical to the success of departmental goals, brand, and revenue. • Defined the development and delivery strategies while obtaining support of executive leadership. • Analysis led to the design of the Riverbed Certified Performance Engineering program (RCPE), a new capabilities-based certification program focused on best practices in digital performance management for enterprise IT. • Led subject matter experts who identified customer requirements and mapped solutions to real-world use-cases. Identified and managed offshore resources. • Oversaw the development of blended eLearning, studio-quality video, instructor-led training (ILT), demos, virtual eLabs, and certification exams that taught/measured capabilities for customers, partners, and employees. • Streamlined operations by redefining processes that drove content standardization and SLA achievement. • All initiatives delivered on target and on time while more than doubling the production of learning content year over year between 2017 and 2018.

Raleigh, Nc, Us

Developed and led a team of rock stars who through role-based instructional design, produced eLearning, mobile content, studio quality video, animations, podcasts, ILT, virtual-ILT, virtual labs, and assessments for the sales enablement, technical training, and the leadership development needs of our associates, partners, and customers. • Implemented new processes that cut time to develop by more than half. • Process improvements maintained a 100% on time course delivery rate within one month after taking over the team. • Used predictive analytics to demonstrate how the impact of sales training predicted meeting booking quotas on product sales (ROI). • Led the analysis and selection process to implement Red Hat’s first open source LMS. • Championed the development of a home-grown and open source mobile learning platform. • Designed an infrastructure for merging learning systems with knowledge, content, and collaboration systems. • Maximized content production rates to more than double the previous rates while increasing the production of eLearning from 30% to 75%. • Optimized development processes to an average ratio of 38 development hours for each 1 hour of eLearning produced while also optimizing ILT to a ratio of 21:1. • Improved CSAT scores from 71% when I started, to maintaining over 95% for 5 years.

Worldwide, Oo

Part-time researcher, writer, and analyst responsible for strategic projects addressing new domains in corporate learning, talent management, and supporting technologies for the most respected benchmark-analysis and consulting firm in the human capital management (HCM) space. • Developed new benchmarking instruments for large global clients. • Led research on the effectiveness of enterprise fluency in multinational organizations and conducted research for the well known LMS buyers guide.

Co-founder, COO, and strategic lead for a semantic technology startup that pioneered predictive artificial intelligence (AI) in knowledge management, eLearning delivery, data-driven ML, and NLP as applied to business scenarios. • Developed the business plan and ensured our use-cases for product development were based on business realities. • Launched enterprise software included Eridanus for socially based knowledge sharing, Epsilon that paired eLearning with relevant, real-time, and real-world web content; and StreamGlider, an iPad and iPhone based eLearning app that recommended magazine-like web articles based on user history and context.

Lead strategist and technologist accountable for the direction of new product and feature development at GeoLearning, one of the first Software as a Service (SaaS) based learning platforms. Selected by the CEO based on my past innovations in learning technologies and ed-tech. Evangelized new products and features at national events, through social media, podcasts, blogs, and white-papers. Developed and managed strategic relationships with business partners. • Developed new use cases and features for social collaboration, portal, mash-up integrations, completion incentives, and mobile through user stories for Web 2.0 and synaptic web approaches to blended learning.• Designed, developed, and directed the launch of innovative and highly successful social media and social commenting products as integrated within the LMS. • Launched the LMS industry's first social learning product and marketplace for the extended enterprise.

San Jose, California, Us

Senior leader accountable for curriculum development, instructional quality improvement, new delivery modes, and global learning infrastructure for the Chief Learning Office. Training supported all customers, partners, and employees. Led teams that developed blended learning and certifications for the Olympus Endoscope, Caldera Linux, Linux Professional Institute (LPI), American Institute of Architects (AIA), Top Gun (Professional Services, Support, Product Development), BrightStor Storage, AllFusion (ERwin Data Modeler), and CleverPath (portal and business intelligence) programs.• Led the only profitable training business unit at CA Education and exceeded profit margin at 193%. • Optimized curriculum and delivery tactics to save the education business over $2.5 million in costs while driving an additional $2 million in revenue. • Designed learning infrastructure to combine enterprise collaboration systems with the LMS, virtual classroom, live virtual labs, self-paced sandboxes, application simulations, eBooks, and mobile learning technologies. • Led a research effort with the Digital Enterprise Research Institute (DERI) in EMEA, which integrated semantic learning technologies with informal learning and a social LMS for the first ever use-cases for the enterprise.• Launched the company’s first collaborative learning environment blending best-in-breed eLearning, wikis, blogs, and discussion threads along with knowledge management and curriculum paths based all on social learning ontologies. • Infrastructure and program won two Bersin & Associates Learning Leader Awards for the Technology Excellence and Initiative Excellence in 2007.

Farmingdale, Ny, Us

Taught two upper-division courses on an evening basis at a 4-year state-university in the SUNY system. • Developed the syllabus and taught Organizational Training & Development covering needs analysis, instructional design, development methods, implementation strategies, and measurable evaluation tactics. • Also developed the syllabus and taught Industrial-Organizational Psychology to include job analysis, training and development, performance management, organizational behavior, performance appraisals, organizational development, leadership development, selection, Civil Statutes-EEO laws, human factors (ergonomics), research methods, and systems of quality improvement. • Received excellent ratings by faculty auditors and students by using real-world scenarios, technologies, and activities to facilitate classroom learning.

Hempstead, Ny, Us

Internal learning and performance lead responsible for the start-up, management, development, and operations of a new training division at Hofstra University’s Human Resources Department. Worked with all levels of the organization from the President, to the faculty, athletics, physical plant, and administrative staff. Implemented department-specific training programs, change-initiatives, and feedback systems that improved performance based on assessment results and workflow analysis. • Designed the University's first leadership development certification program for university leaders and administration. • Managed blended delivery solutions that combined eLearning and video with instructor led sessions and labs. • Consulted with various departments to facilitate problem solving work-groups and project-planning sessions.

Masters, Industrial/Organizational Psychology

Bachelors, Psychology

Associates, Liberal Arts - Applied Arts

Psychology