Assistant Manager
Current• Oversee the daily operations of fitness tracker distribution, providing key support to vendors in resolving issues.• Contributed to the development of a new tracker ecosystem for tracker distribution via vending machines, and buildup of new dashboards to supplement the ecosystem• Collaborate with vendors to refine the collection and exchange processes for trackers at physical centers.• Refreshed and translated step-by-step guides for pairing fitness trackers with the Healthy 365 app, ensuring accessibility in English, Chinese, Malay, and Tamil.• Investigate discrepancies between issued trackers and internal records, working closely with vendors to ensure accuracy and accountability.• Brainstormed requirements for a new dashboard to ensure that relevant data is displayed, allowing business users to efficiently retrieve necessary information.