Ron Bollerman Email & Phone Number

New York, Ny, Us

Greater New York City Area

At BaE Talent Search, a registered trademark under The Terry Group LLC, we specialize in full-cycle recruiting for the beauty, consumer packaged goods, food and beverage, luxury apparel, and fragrance industries. We partner with both luxury and mass-market companies to connect them with top talent, from corporate executives to field professionals. With over 20 years of experience in both the business and human sides of talent procurement, I have a deep understanding of the evolving job market… Show more At BaE Talent Search, a registered trademark under The Terry Group LLC, we specialize in full-cycle recruiting for the beauty, consumer packaged goods, food and beverage, luxury apparel, and fragrance industries. We partner with both luxury and mass-market companies to connect them with top talent, from corporate executives to field professionals. With over 20 years of experience in both the business and human sides of talent procurement, I have a deep understanding of the evolving job market. By leveraging the vast databases of our contracted partner firms, we ensure a broad reach to desirable talent, including both passive candidates and those actively seeking new opportunities. Our deep industry expertise and personalized approach guarantee that we meet and exceed our clients' hiring needs, helping them build exceptional teams that drive success. Show less

New York, Ny

Walmart serves customers and members more than 200 million times per week at more than 8,747 retail units under 55 different banners in 15 countries. With fiscal year 2010 sales of $405 billion, Walmart employs 2.1 million associates worldwide.A leader in sustainability, corporate philanthropy and employment opportunity, Walmart ranked first among retailers in Fortune Magazine’s 2010 Most Admired Companies survey.

A member of the Senior Executive Team with accountability for the global Client services, Marketing, Quality Assurance & Hospitality divisions for a luxury retail firm with a 100 year history of providing superior Customer Service. Business categories include: Bergdorf Goodman Main store, Men’s store, BG Restaurants, and all off site facilities including the call center, distribution and return goods centers. www.bergdorfgoodman.com Key CS /Marketing responsibilities… Show more A member of the Senior Executive Team with accountability for the global Client services, Marketing, Quality Assurance & Hospitality divisions for a luxury retail firm with a 100 year history of providing superior Customer Service. Business categories include: Bergdorf Goodman Main store, Men’s store, BG Restaurants, and all off site facilities including the call center, distribution and return goods centers. www.bergdorfgoodman.com Key CS /Marketing responsibilities include:• Determination and Management of the Financials & Division Budget.• Management of Store line Operations, Client Services desks, and Concierge.• Supporting the team of 1400 employees, which included 500+ Sales Professionals and their high level clients.• Structured and managed the in house Call Center ensuring appropriate resolution statistics. (peak call volume of 100,000 monthly)• Strategic development of POS systems, installations, and enhancements in conjunction with NMG corporate. • Training and Development company wide; / Systems / Client Experience /Customer satisfaction.• Integration and Management of the proprietary credit organization with NMG/HSBC.• Development and implementation of store-line Marketing & Advertising programs and their execution. • Member of corporate team to develop Bergdorf Goodman’s first in store loyalty program, designing all execution points: policies, training, program details, redemption, and store roll out and management.• Project lead in NMG reward program integration with “In Circle”. Managed all in house redemptions, and processed 2.5 million in gift card revenue annually. • Developed marketing programs to increase proprietary card usage. Developed and produced sophisticated multi tiered analysis to support the sales function, and create more targeted campaigns. Analysis and reporting of all promotions, advertisements and BG Magazine performance.• Managed IT support for all CS and in store Marketing initiatives. Show less

Senior Executive responsible for the Corporate Client Services and Tele-service/Merchandising Divisions at Macy’s East. Key Responsibilities:• Responsible for the Corporate Division of Customer /Client Services at Macy’s East.• Directed Merchants to ensure adequate stock quantities for advertised catalog items and fulfillment of out of stock orders.• Responsible for assortment planning, analysis and reporting of Macy’s East catalog division performance; also reported… Show more Senior Executive responsible for the Corporate Client Services and Tele-service/Merchandising Divisions at Macy’s East. Key Responsibilities:• Responsible for the Corporate Division of Customer /Client Services at Macy’s East.• Directed Merchants to ensure adequate stock quantities for advertised catalog items and fulfillment of out of stock orders.• Responsible for assortment planning, analysis and reporting of Macy’s East catalog division performance; also reported historical item sell-thru and trends to merchants to maximize catalog profits.• Responsible for directing all out-sourced telemarketing firms assigned to process mail, phone orders and customer service. • Managed a staff of 40 telephone representatives, ensuring problem resolution goals were met.• Strategically managed integrations of pertinent facilities during East coast mergers. Show less

Ba History, History And Biology

Ba Bs, History / Biology

Activities and Societies: Scarlet Key Society Campus Tour Guide Bachelors of Arts and Sciences in History and Biology