Ron Bowes, Mba Email & Phone Number

Oklahoma City, OK, US

Oklahoma City, Oklahoma, US

• Lead multiple QA teams consisting of 11 permanent members and up to 8 additional testers
• Using Jia, managed 20+ concurrent projects from multiple different groups
• Increased defect counts and decreased bug rate
• Developed metrics using Jira to track progress for team and management
• Base Camp for Future Leaders and SL2
• Summer Intern Mentor program

Oklahoma City, Oklahoma, US

• Lead tester for a variety of customer facing projects
• Wrote Automated Regression Testing (Selenium-based front end)
• Time and Attendance ART Champion
• Assist QA members at weekly Workshops
• Created 200+ projects / 35 Playlists / 75 Scheduled Items
• Weekly / Monthly regression testing

Our mission to be the primary location in our community where designers, tinkerers, and inventors (regardless of age or experience) are able to learn and expand their knowledge using new technologies in a fun, exciting, and supportive environment. A Fab Lab is an MIT educational outreach program aimed at children, adults, and entrepreneurs for making.

Van Buren, AR, US

• Assist internal customers by resolving their issueso Telephone, video call, email, ticketing system
• Setup new production processes using logistic software
• Document existing processes and workflows

Tulsa, OK, US

Work with external vendors and internal customers to resolve issuesInstall software on customers workstationsTroubleshoot various customer facing systems (remote servers and databases)Create Test Plans and Test Cases for new softwareWrite project specs for new software

• Work with remote team members from New Zealand, Mexico, and England
• Documented existing procedures and processes
• Assign tasks to QA members and ensure they are completed
• Give weekly updates to upper management on the status of current projects

Cedar Rapids, Iowa, US

• Integral POC (proof of concept) member for a cloud-based airline management system
• Initiated the Requirements Phase to achieve business goals by defining functional requirements, creating process flows, and resolving inconsistencies
• Presentations and documentation using Microsoft Office suite and Visio to Scrum Team and upper management
• Develop new software concepts and incorporate existing technologies into requirements
• Work with software engineers and UI/UX designers; located locally and remotely
• Write automation programs (C# and AutoHotKey) to test new builds

Basking Ridge, NJ, US

• Leverage existing billing audits to identify and prevent errors from impacting customers
• Manage the verification of accurate replication of multiple Oracle databases into a single Teradata database o Teams consist of local and remote members located in different countries  SOX and Federal and State.
• Drive the necessary process improvements to ensure the accuracy of implementation
• Utilize Six Sigma methodology allowing for effective and efficient audits o Complete global audits instead of spot checking o Evaluate risk associated with eliminating non-essential audits o Isolate areas of exposure.

Plano, TX, US

• Team Lead responsible for managing the day-to-day actives for an 8 person QA team
• Influential in investigating the root cause of issues with Development, Operations, and Management
• Utilize SQL, Excel Pivot Tables, and Visio to evaluate and provide critical interpretation for business decisions
• Mentor employees on best practices and evaluates performance increase o Teach employees about complete lifecycle testing, edge/corner cases, and ad-hock testing o Develop, prioritize, and execute test plans and scripts.
• Lead daily QA Scrum meetings for monthly sprints o Reduced duplicate work by 20% while increasing morale
• Analyze emerging requirements based upon the financial impact and available resources o Saved an estimated $217,000/month o Saved 150+ Development and QA hours by prioritizing business requirements o Clarified and.

• Using Waterfall methodology, translated business needs into prioritized new feature specifications o Collaborated with Development, Quality Assurance, Marketing, and Sales o Interacted with beta users to refine needs.
• Initiated the implementation of software on preferred vendor list of Texas public schools
• Increased sales and decreased Customer Support issues by creating 145 video training scripts
• Wrote monthly articles for company press releases and for Cadalyst blog
• Updated the Help to reflect the new functionality and information

• Managed 5 Quality Assurance Engineers to ensure the overall quality of the software
• Multiple years of Change Management experience o Responsible for hiring, mentoring, and developing the skills and abilities of the staff o Created individual and team goals o Implemented several strategies, saving.
• Proven complete project lifecycle management experience o Pre-development to Post-development project release cycle o Developed project plans o Able to effectively plan and manage medium to large-sized IT projects o.
• Managed overall quality for both internal and external programs o Strong knowledge of software-testing methodologies to determine severity level of issues o Assesses projects risk on a regular basis ensuring project.

• Meet unrealized business needs by developing, implementing and teaching user training materials o Taught content for multi-day classroom curriculum, web-based training, and professional credits program o Independently.
• Provided Tier III support for software and hardware through telephone, email, and internet

Troy, Michigan, US

• Liaison between the General Motors management in Oklahoma City and Detroit management
• Reduced variation in the manufacturing process by turning data into information
• Utilized Microsoft Office® Suite, Access, Oracle, to analyze over 750,000 pieces of daily data
• Wrote automated scripts, queries, and macros to filter data for automatic distribution
• Updated and maintained an internal website showing the daily production

Wylie, Texas, US

• Instrumental in the initial setup of program and procedures for several cross-functional teams o Kaizen/root cause analysis – Engineering, QA, QC, Production, and Maintenance
• Design installation processes using both internal and external customer guidelines
• Designed verification systems for production machines: torque, load cells, pressure and electrical
• Designed a production machine for testing electrical parts leading to the reduction of three operators

Perry, Oklahoma, US

• Organized production parts into classes and subgroups for an engineers database
• Updated Product Change Orders using Sherpa PDM and an IBM mainframe
• Updated CAD files using Bently MicroStation

Master Of Business Administration (Mba), Management Information Systems And Marketing

Bachelor Of Science - Bs, Mechanical Engineering/Mechanical Technology/Technician

Bachelor Of Applied Science (B.A.Sc.), Mechanical Engineering Techology