Ron Bowes, Mba Email & Phone Number

Oklahoma City, Ok, Us

Oklahoma City, Oklahoma, Us

• Lead multiple QA teams consisting of 11 permanent members and up to 8 additional testers• Using Jia, managed 20+ concurrent projects from multiple different groups• Increased defect counts and decreased bug rate• Developed metrics using Jira to track progress for team and management• Base Camp for Future Leaders and SL2• Summer Intern Mentor program• Trained QA members on QA processes / Automated Regression Testing• Work daily with developers and management teams to resolve pre-production issues

Oklahoma City, Oklahoma, Us

• Lead tester for a variety of customer facing projects• Wrote Automated Regression Testing (Selenium-based front end)• Time and Attendance ART Champion• Assist QA members at weekly Workshops• Created 200+ projects / 35 Playlists / 75 Scheduled Items• Weekly / Monthly regression testing

Our mission to be the primary location in our community where designers, tinkerers, and inventors (regardless of age or experience) are able to learn and expand their knowledge using new technologies in a fun, exciting, and supportive environment. A Fab Lab is an MIT educational outreach program aimed at children, adults, and entrepreneurs for making, learning, and exploring in a community-based and enterprising environment. Workforce developmentBy addressing low-skilled workers, it will significantly reduce the barriers of entry by significantly decreasing the monetary commitment and time dedication. The community members are able to try different activities and learn if they have the desire and the aptitude for the new skills. This bottom-up culture of workforce development will allow the members to learn how and why something works. Real-world learning will help change the landscape not only for the individual but also for existing local companies and future companies moving to the Fort Smith area.Open workspaceOperating on a “Do It Yourself” educational culture, members actively explore new technologies and possibilities at their own pace. In a collaborative ecology, members network/socialize and exchange experiences, expertise, and knowledge that would have previously gone unfulfilled. Focusing on their ideas without the need of becoming an expert in configuring the machines allows local entrepreneurs and companies to expand their business and increase production and efficiency. STEM activitiesSTEM (Science, Technology, Engineering, and Mathematics) activities allow students to use classroom knowledge in a practical environment. There is a need for enjoyable and educational projects to reinforce the material they learn without it being tied to a school grade. These resources teach students how to use a variety of different tools and technologies they may not have had exposure to otherwisehttps://www.facebook.com/Fablabfortsmith.

Van Buren, Ar, Us

• Assist internal customers by resolving their issueso Telephone, video call, email, ticketing system• Setup new production processes using logistic software• Document existing processes and workflows

Tulsa, Ok, Us

Work with external vendors and internal customers to resolve issuesInstall software on customers workstationsTroubleshoot various customer facing systems (remote servers and databases)Create Test Plans and Test Cases for new softwareWrite project specs for new software

● Work with remote team members from New Zealand, Mexico, and England● Documented existing procedures and processes● Assign tasks to QA members and ensure they are completed● Give weekly updates to upper management on the status of current projects

Cedar Rapids, Iowa, Us

• Integral POC (proof of concept) member for a cloud-based airline management system• Initiated the Requirements Phase to achieve business goals by defining functional requirements, creating process flows, and resolving inconsistencies• Presentations and documentation using Microsoft Office suite and Visio to Scrum Team and upper management• Develop new software concepts and incorporate existing technologies into requirements• Work with software engineers and UI/UX designers; located locally and remotely• Write automation programs (C# and AutoHotKey) to test new builds• Setup Agile TFS process

Basking Ridge, Nj, Us

• Leverage existing billing audits to identify and prevent errors from impacting customers• Manage the verification of accurate replication of multiple Oracle databases into a single Teradata database o Teams consist of local and remote members located in different countries  SOX and Federal and State regulatory requirements• Drive the necessary process improvements to ensure the accuracy of implementation• Utilize Six Sigma methodology allowing for effective and efficient audits o Complete global audits instead of spot checking o Evaluate risk associated with eliminating non-essential audits o Isolate areas of exposure and implement robust controls o 3-way match (Provisioning – Ordering – Billing)

Plano, Tx, Us

• Team Lead responsible for managing the day-to-day actives for an 8 person QA team• Influential in investigating the root cause of issues with Development, Operations, and Management• Utilize SQL, Excel Pivot Tables, and Visio to evaluate and provide critical interpretation for business decisions• Mentor employees on best practices and evaluates performance increase o Teach employees about complete lifecycle testing, edge/corner cases, and ad-hock testing o Develop, prioritize, and execute test plans and scripts for hardware/software o Utilize All-Pairs testing methodology to reduce over 2,000,000 test cases to 36 test cases o Setup and document virtual environments that include 20+ databases and 10 programs• Lead daily QA Scrum meetings for monthly sprints o Reduced duplicate work by 20% while increasing morale• Analyze emerging requirements based upon the financial impact and available resources o Saved an estimated $217,000/month o Saved 150+ Development and QA hours by prioritizing business requirements o Clarified and define requirements for technical and non-technical departments o Analyze the risks and facilitate activities with business• Research and recommend strategies for new methodologies for prioritizing Scrum activities o Initiated a process to reduce meeting times in half and show the ROI for projects o Increase participation in Sprint meetings• Responsible for balancing workloads, defining continuous improvement processes o Ensure correct Story Point velocity rates o Decreased the Test Leads daily management time in half o Insured accuracy and completeness of business case solutions• Independently, built and programmed a prototype machine and demonstrated it to members of the Executive Board o Influenced the behavior of others within the organization o Facilitated open discussions regarding hardware/software technology gaps o Estimated savings of $3,000/machine/year

• Using Waterfall methodology, translated business needs into prioritized new feature specifications o Collaborated with Development, Quality Assurance, Marketing, and Sales o Interacted with beta users to refine needs and concerns o Work closely with the cross functional groups to better understand historical trends leading to better business assumptions• Initiated the implementation of software on preferred vendor list of Texas public schools• Increased sales and decreased Customer Support issues by creating 145 video training scripts• Wrote monthly articles for company press releases and for Cadalyst blog• Updated the Help to reflect the new functionality and information

• Managed 5 Quality Assurance Engineers to ensure the overall quality of the software• Multiple years of Change Management experience o Responsible for hiring, mentoring, and developing the skills and abilities of the staff o Created individual and team goals o Implemented several strategies, saving months of testing• Proven complete project lifecycle management experience o Pre-development to Post-development project release cycle o Developed project plans o Able to effectively plan and manage medium to large-sized IT projects o Transferred knowledge of new features to Customer Support and Sales• Managed overall quality for both internal and external programs o Strong knowledge of software-testing methodologies to determine severity level of issues o Assesses projects risk on a regular basis ensuring project objectives timely and successfully met o Managed relationships between customers, internal developers, and external developers o Substantially raised stability of software o Developed automation test programs using C# and an internal API (Application Programming Interface) o Implemented and maintained Bugzilla bug tracking system using Apache web server o Secure website testing for customer data conversion and license upgrades

• Meet unrealized business needs by developing, implementing and teaching user training materials o Taught content for multi-day classroom curriculum, web-based training, and professional credits program o Independently created a website and sold 150 of a book that teaches how to use Alibre Design• Provided Tier III support for software and hardware through telephone, email, and internet

Troy, Michigan, Us

• Liaison between the General Motors management in Oklahoma City and Detroit management• Reduced variation in the manufacturing process by turning data into information• Utilized Microsoft Office® Suite, Access, Oracle, to analyze over 750,000 pieces of daily data• Wrote automated scripts, queries, and macros to filter data for automatic distribution• Updated and maintained an internal website showing the daily production

Wylie, Texas, Us

• Instrumental in the initial setup of program and procedures for several cross-functional teams o Kaizen/root cause analysis – Engineering, QA, QC, Production, and Maintenance• Design installation processes using both internal and external customer guidelines• Designed verification systems for production machines: torque, load cells, pressure and electrical• Designed a production machine for testing electrical parts leading to the reduction of three operators

Perry, Oklahoma, Us

• Organized production parts into classes and subgroups for an engineers database• Updated Product Change Orders using Sherpa PDM and an IBM mainframe• Updated CAD files using Bently MicroStation

Master Of Business Administration (Mba), Management Information Systems And Marketing

Bachelor Of Science - Bs, Mechanical Engineering/Mechanical Technology/Technician

Bachelor Of Applied Science (B.A.Sc.), Mechanical Engineering Techology