Ron Burkhardt Email & Phone Number

Philadelphia, PA, US

Glassboro, New Jersey, United States

Salem County, New Jersey, United States

Carneys Point, NJ

Leads the Institutional Research & Planning department. Provides oversight for institutional and academic assessment, compliance reporting, and operational data analysis.Provides economic and demographic research that impacts the institution and local economic development.Responsible for the budget and management for Institutional Research, Institutional.

Carneys Point, NJ

Participated in a collaborative effort in the County’s submission for the Amazon HQ project included statistical, demographic, and economic research as well as making recommendations as to the creative art for the proposal.Administers NJBIA Grant Funded Training and Civil Service Commission training to eligible private and public sector.

Carneys Point, NJ

Successfully transformed student financial aid notifications to a paperless process with email delivery, saving postage costs, improved response times, and increased student satisfaction.Supervised staff including: hiring, orientation, training, coaching, assignment responsibilities, scheduling, evaluating performance, and facilitation of ongoing.

Carneys Point, NJ

Supervised a staff of 3 full-time and 2 part-time staff encompassing desktop support, networking and infrastructure, enterprise systems, application support, website design and maintenance, and academic technology.Provided strategic planning for the implementation, maintenance, and sustainability of the College’s information systems in collaboration with.

Carneys Point, NJ

Created an addendum to complement course syllabus, classroom activities, quizzes and tests, and lecture material.Responded to student inquiries and concerns.Used classroom and institutional academic and administrative technologies.

Carneys Point, NJ

Supervised the Salem Center facilities and staff and acted as primary liaison to the administration at the Carneys Point campus. Coordinated and administered the day-to-day activities of the DuPont Partners in Science program with an emphasis on the Science Fair and DuPont Academic League.Supervised day-to-day ABE/GED activities.

Greater Philadelphia Area

Greater Philadelphia Area

Identified a need to improve student training process. Managed, authored, and administered a project with a 30-day turnaround to deliver online student training via Penn’s KnowledgeLink, SAP SuccessFactors, and Articulate Studio. Delivered training to 100% of student workforce within 30-days.Assisted in the attainment of Penn's Green Office Sustainability.

Greater Philadelphia Area

Provided front desk operations and customer service to undergraduate students, faculty-in-residence, and summer conference guests.Selected, hired, trained, and supervised part-time and full-time student staff throughout the academic year and summer conferences.Maintained relationships and collaborated with internal and external partners.

Generated $200k annually in profit through sales of financial products, warranty contracts, service agreements, and lender financing. Used Polk Dealer Marketing Manager and dealership-level resources to data-mine customers based on key demographics and psychographics for targeted mass mailings.Developed a Special Finance business plan for credit-challenged.

Developed and maintained a relationship with the local Enterprise-Rent-a-Car Regional Office to deliver approximately 200 vehicles annually for a profit of $71k. Ordered vehicles, followed their process through the manufacture and delivery process, scheduled service preparation and inspection time, and facilitated delivery within a 45-day time-frame.

Developed an integrated store-level marketing plan that incorporated local and regional corporate advertising. Created and maintained a custom website with FrontPage 98, subsequently maintained a form-based website and used car inventory via corporate (EDS) website. Tracked usage statistics and performed Search-Engine Optimization.

Provided consultative sales for new and pre-owned vehicles, financial products, & service/extended warranties. Follow-up/networking with owners & prospects. Maintained up-to-date knowledge of all Saturn-specific products and processes.

Supervised all second-shift operations.Maintained expected level of customer service and store conditions regarding cleanliness and product availability.Planned and delegated work for the evening shift to five employees.Member of the store's “Safety Team” – Monitored store conditions and employee behavior and implemented solutions to foster a safe.

Ms

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Associate Of Applied Science

Diploma