Manage a wellness and holistic provider team of 30 during a charity bike ride. This team provides massage and wellness services to riders and crew during the 2-day ride. I specifically managed the logistics for scheduling riders, massage therapists, and crew for 10 minutes massages for the entire two days resulting in efficient and effective services to the maximum number of recipients of these services.

Lead and execute strategic projects and assist in product development from concept to after-care, ensuring internal and external customers have industry leading tools and services, while providing second to none user experience(s). Developing and supporting innovative solutions to improve productivity and efficacy that are part of the company's philosophy and values.

• Creating and maintaining various logs from many sources to track progress of current customer required updates and changes.• Technical Review Board and Change Management tracking change requirements and managing deliverables, • Status reporting - analyzing complex information, sharing information with appropriate internal/external constituents, provide various reports, coordinate communication and deliverable documents• Data Mining/Warehouse - search multiple complex data sources to determine and track deliverable changes and update stakeholders• Create, maintain and present trackers for multiple projects.

• PMO program management of projects from several departments. • Establishing guidelines for timeline and deadline reporting with accountability down to the analyst and modeler level.• Determining and documenting requirements and procedures from legacy employees that have not had previous requirement gathering or project management environment experience

Through Signature Consultants, from October 2014 - April 2016 I successfully managed large scale, top priority initiatives for Union Bank's Information Technology Group, with such efforts ranging from implementing net new 3rd party solutions to updating and replacing the Bank's 320+ branches' infrastructure workstations, peripherals, hardware and operating systems.

Top Financial Credit Service -. Coordination/management of enterprise infrastructure maintenance, upgrades, and new implementations.

Financial Services - Fraud and Authentication Innovation Mgt.• Large portfolio management of several initiatives. Accountable for the coordination and execution of high visibility projects in a matrixed and widely distributed organization, including offshore vendor management.• Accountable for all deliverables while manage the engagement of resources and progress of the project(s):Biometric Authentication technology pilot and cross client portal integration.Digital Authentication Infrastructure upgrade integration and cross-department coordination.Update infrastructure for SEC regulated password encryption standards.• Responsible for day-to-day activities, issues, risks and conflict resolution.• Responsible for weekly Sr. Executive level reports and presentations including executive summaries and stakeholder lever PowerPoint presentations.

Program and Project management: client relationship management, team building, people management, project management (planning, prioritization, tracking, coordinating, and reporting all project communications through all levels of management and customers), specifically for the Board of Governors for the Federal Reserve.

• Responsible for high visibility, $ million + crucial client facing project for multi-browser, multi-platform capabilities. Project tracks include business prioritization, user interface controls, user experience look and feel implementation, off the shelf package QA tools, and two-factor user authorization security.• Multiple project and program responsibility with Mobile capabilities on tablets and hand held devices, (iPhone, Android, etc.)• Responsible for full SDLC and strong process facilitation, including project documentation, budget maintenance, and team member management with WBS tasks and coordination.• Reporting focus, milestones, and accomplishments to senior and executive level management.• Expertise utilizing project tools such as MS Project, QuickBase, Quality Center, PowerPoint, and SharePoint.

Manage fast paced creative and dynamic eCommerce major revenue driving web presence. Current projects include US operations and design for www.RalphLauren.com.

• Small commercial and private website development for profit and non-profit initiatives.• Excellent in meeting facilitation and communicating difficult or technical concepts to engineers AND to non-technical participants.• I have complete SDLC experience from beginning inception to launch and after care. Iterative/waterfall and agile methodologies are used through out my career. Improving and automating processes where ever possible is often considered.• I author and maintain complete SDLC documentation for in-progress and new initiatives within clients’ guidelines. I am an expert at facilitating meetings and giving presentations to large groups, as well as executive summaries.• I have managed many small and large projects simultaneously while managing other managers and developers that had multiple projects (in iterative and agile – scrum environments) and motivating teams to go beyond their limits and surpassing clients’ needs and expectations.• One of my passions is mentoring. I love to teach and foster growth of my team and peers through sharing of information, lessons learned, and personal “how to” trainings.

• Data Warehouse Program management with complete SDLC, interfacing with a variety of customers, worked to create documentation and developing web applications in SharePoint, HTML, PERL, JavaScript, and SQL queries utilizing agile methodologies in a matrixed and distributed team.• Data Warehousing - Responsible for building system deployment and version control of an enterprise wide-reaching database project.• Manage and utilize trouble ticket, bug fix, enhancement tracking, maintenance, and sw. releases• Interact with external and internal contacts and able to communicate effectively with individual contributors as well as contractors and senior executive sponsors.• SharePoint – network administrator, application development as well as complete SDLC management, enterprise training and individual support, with monthly and weekly corporate administrator meetings.• Federal Government Security Clearance.

Project and Program manage for US Defense systems (JIATF South)

• Lead cross functional teams, monitoring release schedules and procedures assuring strict adherence to initiative SDLC guidelines and aligning with field marketing requirements. Agile environment.• Responsible for a corporate wide Backward Compatibility Initiative, a wide-reaching program critical to the product and business.• Served as corporate liaison with Sun Microsystems for Java related issues.• Chaired Java Engineering Team weekly meetings discussing issues and concerns to lead change and apply best practices to processes and systems.• Facilitated bi-monthly meetings with executives and engineers for bug tracking.

• Managed multi-million dollar "off the shelf" content management program, redefining the business direct channel readiness process; vendor management and process improvement skills, budgeting, forecasting, scheduling, and managing a team of 40 (vendor, contractor, and matrixed employees) utilizing MS Project and Visio. Agile environment.• Responsible for Gateway’s wide-reaching Intranet; established standards and policies, and managed corporate-wide web based initiatives. • Created a system to quantify customer service results increasing rating to 90%.• Responsible for RFP/RFQ writing for consulting and new technology acquisitions.• Managed process for daily/weekly on-line retail and business to business promotions on award winning direct sales channel, Gateway.com. Including methods of search, email, displays, banner ads and viral marketing.• Responsible for recruiting and hiring programmers and quality assurance experts.• Managed a distributed staff of 10 project managers, 20 developers, 5 designers, and 2 configuration managers (across multiple business/functional units and multiple programs priorities) for designing, building, and implementing global dynamic web applications.

Manager of Business Systems • Coordinated efforts between Product Management and Engineering in a distributed environment. Ensured that business designs and technical designs were aligned with brand messaging and marketing strategy. (ROI and budgeting)• Supported internal corporate customers in a variety of areas, including their dynamic web projects.• Took the intranet from a source of information to daily employee tool for increasing process effectiveness and profitability.• Created a new corporate internal homepage as a news portal specific to individuals.• Integrated regional and international sites into the intranet. • Completely managed corporate intranet department staff of 6, including programmer/analysts, senior engineer, and graphic artists. Utilized MS Project and Visio.Web Programmer/ Analyst II Lead / Project Manager• Lead internal web development team in creation of custom dynamic websites. Sites include database and user input driven interfaces.• Implemented templates for programmers’ use to assure ISO compliance.• Produced company wide guidelines for internal web development and distributed to international offices and affiliates.• Produced testing procedures for developers to assure complete quality analysis of completed sites and to assure browser neutral sites.• Project Manager for multiple projects working closely with a diverse team of graphics, database, and web programmers, as well as with executive management.• Web designer/programmer for simple and complex sites ranging from training to e-commerce for a variety of internal customers. This included completing site design/layout to programming complex web solutions incorporating middleware applications, such as Cold Fusion and Tango, with Oracle and SQL Server database back ends.Software and System Engineer, Associate • Project lead for developing interface for legacy FoxPro database with advanced HTML and PERL/CGI codes.

As a representative, I instructed customers of the investment vehicles Scudder offered as well as particulars of their account. I represented customers of the AARP product line as well. Additionally, I engineered and coded the office employee database, keeping track of training, HR policies, and specific information for each employee in the San Diego location.