Ron Colson Email & Phone Number

Mcalester, OK, US

United States

• Analyzed customer needs to design tailored project plans for KACE Unified Endpoint Management and Security product implementation
• Collaborated directly with customer technical contacts (onsite and/or remote) to oversee the end-to-end implementation of products, managing projects, providing product training, and configuring systems from initial.
• Regularly collaborated with product managers and developers to enhance products in alignment with customer needs and feedback
• Led internal efforts to train engineers, developers, salespeople, support technicians, and other stakeholders on products and understanding customer environments and needs
• Designed, developed, and maintained, multi- and mixed-media training materials and courses
• Designed and delivered training courses at in-person events, both independently and collaboratively

Design, Architecture, Purchasing, Implementation of small-scale (but enterprise quality) networking infrastructure. From cloud to desktop, and back again. Ongoing maintenance, enhancement, and support.

Tulsa, Oklahoma, United States

• Spearheaded the design, architecture, evaluation, and documentation of a robust Bare-Metal Recovery strategy as part of the company's Disaster Recovery Plan, leveraging existing technological infrastructure and.

Tulsa, Oklahoma, United States

• Orchestrated the development and deployment of an enterprise-grade network infrastructure, pivotal in fostering the corporation's expansion within the industry
• Implemented a Wide Area Network (WAN) to facilitate secure and efficient data exchange across the entire enterprise
• Led the migration strategy for transitioning from legacy systems to modernized platforms, enhancing operational efficiency and system capabilities
• Deployed a remote access solution as the primary method for off-site data and application access, ensuring seamless connectivity for employees
• Upgraded internal network infrastructure to meet increased demands for speed and bandwidth, resulting in enhanced performance and data delivery
• Advocated for and implemented an IP Telephony system to streamline communication processes across business units, promoting unified communications

Accountable for coordinating and completing technical services. As the total I.T. solutions provider for our clients we supplied the entire spectrum of technology and services.

Assumed responsibility for implementing and maintaining all Windows-based networks.Assumed responsibility over the company’s entire Internet Service provision, managing hundreds of Internet service, email, and web-hosting customers.

Developed and implemented the process for migration of all desktops from Windows 3.1 to Windows 95. This also included application updates and any necessary hardware upgrades.

Developed and implemented the process for migration of all desktops from Windows 95 and to WinNT. This also included application updates and any necessary hardware upgrades.Responsible for managing network domain accounts and associated security.

Managed the helpdesk, developing procedures and policies for all manner of I.T. processes.Responsible for conversion of existing Token-Ring network to Ethernet.Responsible for building/upgrading Microsoft- and Novell-based servers.

Led team responsible for deployment of all workstations, and end-user training.Assisted Network Administrator with all network-related tasks.

Collaborated with other teams to troubleshoot and repair computers, network devices, UPSs, copiers, fax machines, telephony equipment, etc.Responsible for managing network and mail accounts.

Education record

Education record

Supporting Ms Windows #922

Education record