Ron Coulson Email & Phone Number

Overland Park, Kansas, United States

Supervisory Principal working with a very positive and collaborative team focused on helping our Advisors succeed with flying colors to take care of the needs of our clients.Synergy is a great company with an excellent culture, and I am thrilled to be here working with this group of professionals and their staff by guiding, coaching, developing and monitoring procedures, and contributing to the overall growth of this business.

United States

Ensure appropriate handling of investment product transactions and maintained accurate records, while adhering to compliance regulations. Provided expert guidance and training.Supervise and monitor sales practices via supervisory systems, financial representative reviews, and client calls.Sign off as a registered principal for securities transactions, asset movement, and new hires.Develop and implemented effective strategies, procedures, and action plans to optimize compliance and supervision within the network office. Managed and Supervised Operations which included monitoring data administration, service support for investment operations, check deposits and shared logs as well as handling account transfers and trade corrections.Served as the main point of contact for financial representatives, addressing their questions and issues in various subject matter areas.

United States

Reviewed advisor trading and recommendation patterns for possible regulatory and procedure violationsResponded promptly to reported violations and inquiries from back office and branch partnersReviewed Advisor's violation history in order to determine disciplinary actions following identification or reporting of violationsDrafted corrective plans and prepared disciplinary letters to mitigate regulatory risk in business activitiesStreamlined processes for logging and saving data related to disciplinary violations

St. Louis City County, Missouri, United States

Analyzed, researched, and resolved over 700 moderately complex escalated complaintsDrafted client letters to address and resolve complaintsAssisted in the preparation of new complaint cases received by the company's EO Case Intake team.

St Louis, Missouri, United States

Provided guidance to new clients and prospects on opening and developing new accountsGenerated sales and business leads and led the department in online platform training referrals, resulting in significant cost savings by minimizing inexperienced callersDelivered exceptional customer service to clients by executing trades, preempting and addressing client needs, and resolving issues effectively

Greater St. Louis Area

Provided excellent customer service to approximately 60 inbound callers dailyPlaced trades at client request including options, mutual funds listed and OTC securitiesTrained in trading, banking services and online chat support.

Troy, Illinois

Public Speaking, Inspirational Speaker, Personnel Recruiting, Presentations, Training, Training and education program director, Strategic Planning, Employee and member mentorship, Counseling, Scheduling.Led a training and education program with over 28o attendees each week spread across 37 classes.Coordinated the activities, materials and support activities for 24 adult volunteer instructors.

Cordova, Tn

Public Speaking, Inspirational Speaker, Personnel Recruiting, Training, Mentoring, Training and Education program director, Strategic Planning, Scheduling, Writing program materials for class instructors.Set and cast the strategic vision and purpose statement for the organization.

Norman, Ok

Public Speaking, Recruiting, Teaching.Provided personal mentoring for leadership skills, life skills for living in the United States, and Counselled on an array of issues with living outside their native culture, Personal Fund Raising, Scheduling.

Xi'An, Shaanxi, China

Chinese Language Study, Fundraising, Networking, Recruiting and training ofleaders.Conducted fund raising to support tuition and disadvantaged students.Worked with local community leaders to coordinate providing food security, housing, and health services to economically disadvantaged community members.

Norman, Ok

Provided leadership, guidance and training to teachers and leaders within the organizationDeveloped the strategic plan and set the direction for developing the organizationRecruited, mentored and counseled organization personnel, leaders and members

Bachelor Of Arts - Ba, Literature

Master Of Divinity - Mdiv, Theology/Theological Studies

Associate'S Degree, Fine/Studio Arts, General