Roncy L. Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Mumbai, Maharashtra, India

Mumbai Area, India

Mumbai Area, India

- Worked on Site Search optimization for one of the largest eCommerce website which lead to improvement in its site click through % - Managed 15 member team with a goal to have effective resource utilization, improving productivity and Quality - Coordinate with client's Marketing, Product and Search Regional Managers - Providing support on creating various reports and presentations that will be presented by the Senior Managers to Marketing leads - Managing multiple projects and… Show more - Worked on Site Search optimization for one of the largest eCommerce website which lead to improvement in its site click through % - Managed 15 member team with a goal to have effective resource utilization, improving productivity and Quality - Coordinate with client's Marketing, Product and Search Regional Managers - Providing support on creating various reports and presentations that will be presented by the Senior Managers to Marketing leads - Managing multiple projects and Interacting with other Operations teams on joint projects (regional and global) - Identify and implement strategies for increasing site traffic through Site search - Client Issue Handling, Request Handling and ability to drive changes in process - based on Senior Manager Feedback - Continually monitoring site search rankings and provide suggestions to increase traffic and sales - Implement process automation to improve productivity and FTE give back - Create/update process documentation and provide process/refresher training accordingly - Providing support in creating new business proposals which include doing site search analysis of other eCommerce websites Show less

Mumbai Area, India

- Managing 10-member team- Implement Search Engine Optimization (SEO) strategies for one of the largest US-based ecommerce websites and a leading US-based entertainment website - Coordinate with client's Marketing, Product and Search Regional Managers - Interact with other Operations teams on joint projects (regional, global, etc…) - Track site traffic, rankings and ultimately sales using various web tools like Omniture, SEOmoz, BrightEdge, SEOClarity and Majestic SEO -… Show more - Managing 10-member team- Implement Search Engine Optimization (SEO) strategies for one of the largest US-based ecommerce websites and a leading US-based entertainment website - Coordinate with client's Marketing, Product and Search Regional Managers - Interact with other Operations teams on joint projects (regional, global, etc…) - Track site traffic, rankings and ultimately sales using various web tools like Omniture, SEOmoz, BrightEdge, SEOClarity and Majestic SEO - Identify and implement strategies for increasing site traffic through organic search listings without being blacklisted - Continually monitoring organic search rankings to increase traffic and sales - Research keywords using Google adwords Show less

Mumbai Area, India

Knowledge Management TeamDocumentation Support - Ensure availability of Business Process Documents (BPDs) - Manage Change Management of process collateral's - Ensure Checklists documents for existing processes and in-transition processes - Conduct quality checks on all process documentationProcess Transition Support - Participate in Client trainings - Provide documentation and training support during process transitionKnowledge Management… Show more Knowledge Management TeamDocumentation Support - Ensure availability of Business Process Documents (BPDs) - Manage Change Management of process collateral's - Ensure Checklists documents for existing processes and in-transition processes - Conduct quality checks on all process documentationProcess Transition Support - Participate in Client trainings - Provide documentation and training support during process transitionKnowledge Management Metrics - Generating knowledge management metrics for org-wide process evaluation - Created the knowledge management metrics dashboard which was later implemented across the organizationTraining Support - Conduct Training Need Identification for new / existing employees - Train new employees on select processes - Conduct knowledge assessments to ensure risk mitigation due to any knowledge gap Show less

Mumbai Area, India

- Received a spot reward for successfully implementing online adhoc updates- Ensure online content and catalog relevancy per business needs by coordinating with Client PoCs - Prepare resource and task allocation reports - Coordinate with client's Marketing and Product Managers - Interact with other Operations teams on joint projects (regional, global, etc…) - Handle reporting on areas like Sales Impact of Marketing Strategies, Catalog Coverage and SKU performance reports

Mumbai Area, India

- Post jobs on job sites - Create, maintain and present channel of applicable candidates to Senior Recruiters responsible for specific requisitions - Source and screen qualified candidates for various positions including, Marketing Administrative Assistant, Project Coordinator, Business Analyst, Web Developer, PHP Developer (Entry level, Jr. and Sr.), Database managers and Software Developers - Process, review and analyze internal authorization to hire documents in preparing a… Show more - Post jobs on job sites - Create, maintain and present channel of applicable candidates to Senior Recruiters responsible for specific requisitions - Source and screen qualified candidates for various positions including, Marketing Administrative Assistant, Project Coordinator, Business Analyst, Web Developer, PHP Developer (Entry level, Jr. and Sr.), Database managers and Software Developers - Process, review and analyze internal authorization to hire documents in preparing a weekly report identifying all open positions Show less

Mumbai Area, India

- Identify and pre-screen candidates to fill high demanding requisitions - Build candidate database - Identify viable candidates using a variety of creative approaches, including online job boards, targeted Internet searches, professional association websites, cold calling, general Google searches and professional networking

Pgdbm

Bachelor Of Commerce