Ronda Dotts Email & Phone Number

United States

Lakewood, Colorado, United States

Commercial Loan Processors are responsible for ordering, obtaining, reviewing, preparing, and following up on documentation required to process commercial loan transactions.

Denver, Colorado, United States

Dedicated administrative assistance for Ground Operations Station Leadership and efficient office operation in the following areas: purchasing, vendor services, station currency, petty cash, badge and flight pass administration, and other administrative duties as directed.

Littleton, Co

Strategic business leader and visionary in charge of spearheading and managing the design and development of new and existing tour/travel-related products for the world’s leading tour operator of escorted tour, river cruise and independent travel package companies marketed worldwide. Advanced to this position of increased authority and scope after excelling in diverse roles throughout the company, culminating in the role of Product Manager accountable for spearheading and managing an assigned product portfolio of Cosmos and Archers North America vacations. Drove business plans through strategic planning, execution, and brand oversight of the extensive product portfolio. Champion successful strategies to build a respected and trusted portfolio for the Cosmos and Archers brand, including:Coordinating and developing the product strategyResearching and developing the requirements for new and developing tour productsIdentifying suitable destinations, attractions, and related services through extensive Internet research and traveling to various destinations Developing, authoring, and managing the itineraries for new and existing tour products while consistently evaluating customer appeal to ensure quality control ratings exceed 90%+.Coordinating product releases by working with technical product development, including departure frequencies, costing of tours, potential sales volume, technical justifications/definitions, and the production timelines.Gathering and monitoring competitive products and services to execute comprehensive competitive analyses. Maintain current knowledge and proficiency of new and emerging trends.Collaborate across the enterprise working with executives, marketing team, finance team, art department, contracting team, operations team, and worldwide selling markets to plan and create brochures and fully execute motorcoach vacations to North America and Canada for North America and international guests.

Littleton, Co

Established strategies and roadmaps to drive sales and increase market share while supporting the creation and delivery of Globus, Cosmos, and Archers North America tours. Ensured strict precision and accuracy while providing passenger documents to customers who buy product offerings. Highly knowledgeable and experienced with various destinations through firsthand travel.Worked within a team environment to achieve an aggressive goal and create a seamless customer tour experience. Provided strategic support to colleagues, including coordinating the daily logistical staging of Tour Operations, briefing tour directors, supporting tour directors in resolving passenger issues, investigating no-shows/go-shows.Unwavering success record going above and beyond to exceed customer satisfaction included communicating operational information with customer relation offices worldwide to aid in the handling of post-tour complaintsEmployed sophisticated business management techniques and strategies Developed utilization reports and travel metrics to provide meaningful feedback to the Supervisor of Tour Directing regarding Tour Director performance/behavior items.Tracked and inventoried the Tour Department representative supplies and read Tour Department tour reports and special reports after completing each tour.Achieved success utilizing excellent communication and engagement skills to conduct negotiations and contracting for North America, including Canada.Drove brand awareness, shared knowledge, met industry experts, established, and fostered industry connections, and gain additional knowledge on the competition to maintain proficiency in industry trends. Attended various trade shows and traveled on tour for destination knowledge and Tour Director knowledge. Handled a wide range of administrative and clerical functions, including updating itineraries and providing them to tour directors and worldwide selling offices.