Ronda Smith

Ronda Smith Email and Phone Number

Sales Enablement Specialist GBS Strategic Accounts at Gartner @ Gartner
stamford, connecticut, united states
Ronda Smith's Location
Mustang, Oklahoma, United States, United States
Ronda Smith's Contact Details

Ronda Smith personal email

n/a

Ronda Smith phone numbers

About Ronda Smith

I have a no limits, passionate, and driven personality. I thrive in a performance and commission based sales environment. This type of envrionment challenges me and I love a challenge. I am ready to take a new direction in my career and want to obtain a position in the sales field in telecommunicationsI am up for any challenge, once I set my mind to a task there is no stopping me and will achieve whatever goal I set. I am passionate about working with people and help them achieve whatever objective they are striving for. I have over 20 years of customer service experience and deliver excellent customer service to internal and external customers. I feel every customer is a relationship that needs to be cultivated, especially in a sales environment. I enjoy giving presentations and teaching. I want to make a difference with each and every person I come in contact with. I am looking for a position that. will allow me to use my talents to work with the public, challenge me and make connections.Qualifications • Energetic, detail-oriented and results driven professional that has devotedly served within a state government, corporate and retail business settings for over 20 years.• Outstanding customer service, communication, analytical and problem solving skills for over 20 years• Skilled at learning new concepts quickly while working well under pressure • Thrive in a performance and commissions-based sales environment• Ability to build strong working relationships with co-workers, customers and clients alike with a primary focus on value through means of service.

Ronda Smith's Current Company Details
Gartner

Gartner

View
Sales Enablement Specialist GBS Strategic Accounts at Gartner
stamford, connecticut, united states
Website:
gartner.com
Employees:
18405
Ronda Smith Work Experience Details
  • Gartner
    Sales Enablement Specialist
    Gartner Oct 2021 - Present
    Fort Myers, Florida, United States
  • Gartner
    Order Management Specialist
    Gartner Dec 2017 - Oct 2021
    Fort Myers, Florida
  • Collier County Sheriff'S Office
    Dispatcher
    Collier County Sheriff'S Office May 2017 - Dec 2017
    Naples, Florida
  • Sprint
    Retail Operations Specialist
    Sprint Mar 2017 - Jun 2017
    Naples, Florida
  • Geico
    Auto Damage Trainee
    Geico Jan 2017 - Feb 2017
    Naples, Florida
    At GEICO, our Auto Damage Insurance Adjusters are the primary ambassadors of our renowned customer service and deliver on GEICO's promise "to be there "Auto damage claims adjusters provide outstanding customer service on a daily basis by working in local drive-in locations, GEICO Auto Repair Xpress shops and the field.
  • University Of Oklahoma
    Managerial Associate I
    University Of Oklahoma Jun 2015 - Jan 2017
    Norman Ok
    • Supervising 10-15 people•Manages the job functions and assesses the performance of Program Specialist I/Program Service Representative personnel; •Coaches and evaluates staff managing workflow relating to child support applications, as well as staff providing administrative support; • Provides guidance and training to ensure program deliverables and accountabilities are fulfilled through quality customer service; • Performs quality analysis of and recommends improvements to delivery of services; • Monitors production and quality of customer transactions; • Serves as subject matter expert to resolve complex inquires;• Assists Manager in the implementation of administrative and human resource functions and day-to-day operations.• Participate in recruitment, interviewing and selection of candidates • Member of the Recruitment and Retention Team
  • University Of Oklahoma
    It Analyst
    University Of Oklahoma Jun 2013 - Jun 2015
    Oklahoma City, Oklahoma
    • Participate in process improvement meetings with customers to learn and understand the automated business process changes.• Research educational materials, requirements and design documents to gain subject matter knowledge.• Prepare test strategies, scenarios and plans.• Test enhancements and modifications to the OSIS mainframe computer system and online applications.• Document all tests and save in the appropriate network drive.• Document process changes.
  • University Of Phoenix
    Adjunct Faculty
    University Of Phoenix Sep 2012 - Oct 2014
    Oklahoma City, Oklahoma Area
    • Creates, distributes, and reviews the course syllabus.• Utilizes a variety of instructional strategies in order to engage students, including cooperative and experiential learning. Prepared PowerPoint presentations• Presents prepared materials and supervise organized activities. • Evaluates student performance promptly and accurately based on departmental rubrics.• Maintains records of student attendance, involvement, and progress.• Teach assigned class material in accordance with learning objectives that are developed by the department.• Communicates with students outside of class to provide supplementary instruction
  • Oklahoma Department Of Human Services
    Child Support Specialist I,Ii And Iii
    Oklahoma Department Of Human Services Nov 2005 - Jun 2013
    Midwest City, Oklahoma
    • Assistant Supervisor for 12 people• Responsible for training and mentoring new employees• Preparing and researching legal documents, negotiating court settlements, tracking and monitoring the progress of legal actions and explaining said actions to customers.• Responsible to meet quota of 35 legals per month/420 per year. Exceed this quota every year by completing from 650 to 800 legals per year• Maintain accurate time and leave records • Research and present findings to Managing Attorney and State’s Attorney• Training in-house on multiple enforcement functions• Responsible for maintaining a caseload from 150 cases to 600 cases• Scheduling hearings for Administrative Court and District Court• Participate in recruitment, interviewing and selection of candidates• Special projects include participating in Leadership, Metro Partnership, Letters Pit group and Manual FIDM project• Served on the Employee Recognition Committee.
  • Southwest Airlines
    Reservations Agent
    Southwest Airlines Jun 1995 - Jul 2004
    Oklahoma City, Oklahoma
    • Efficiently built airline reservations for passengers• Answered and completed each call in a timely manner within time frame allowed.• Met all requirements on a call, ensuring passengers new the fare rules, selling rental cars, and hotels• Supervisor from 12/1995-6/1997. • Served for one year on the Culture Committee. • Customer Care Representative helping other reservation agents when calls escalated to the level of a supervisor • Researched past credits for passengers if they were unable to locate their credit. • Trained new agents as they would sit with senior agents on the reservation floor.

Ronda Smith Skills

Training Management Testing Team Leadership Critical Thinking Team Building Microsoft Word Outlook Powerpoint Customer Service Marketing Budgets Leadership Microsoft Office Public Speaking Social Media Microsoft Excel Event Planning Sales Teaching Research Time Management Leadership Development Policy Program Management Recruiting Community Outreach Strategic Planning Negotiation Program Evaluation Teamwork Communication Administrative Assistance Mentoring Problem Solving Analytical Skills Data Entry Coaching Writing Interviewing Government Sales Management Administration Organizational Development

Ronda Smith Education Details

Frequently Asked Questions about Ronda Smith

What company does Ronda Smith work for?

Ronda Smith works for Gartner

What is Ronda Smith's role at the current company?

Ronda Smith's current role is Sales Enablement Specialist GBS Strategic Accounts at Gartner.

What is Ronda Smith's email address?

Ronda Smith's email address is rsmith@ou.edu

What is Ronda Smith's direct phone number?

Ronda Smith's direct phone number is (405)-325*****

What schools did Ronda Smith attend?

Ronda Smith attended Oklahoma City University, University Of Phoenix.

What are some of Ronda Smith's interests?

Ronda Smith has interest in Children.

What skills is Ronda Smith known for?

Ronda Smith has skills like Training, Management, Testing, Team Leadership, Critical Thinking, Team Building, Microsoft Word, Outlook, Powerpoint, Customer Service, Marketing, Budgets.

Who are Ronda Smith's colleagues?

Ronda Smith's colleagues are Matthew Burger, Sophie Weller, Muskaan D, Bartolomeo Manca, Jan Christoph Jähne, Davinder Kaur, Debbie Barnett Sirico Jd, Cpcc, Acc.

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