I am a training and documentation professional with lead role experience who is detail oriented and very organized with several years of experience developing course materials, providing end-user training and coordinating training. I have worked with Business Process Owners (BPOs), Subject Matter Experts (SMEs) and other critical resources to develop courses.My course development experience includes diverse training methods such as Instructor Lead Training (ILT), Web Based Training (WBT), WebEx Training and Computer Based Training (CBT). The courses that I have produced using the Analysis, Design, Development, Implementation and Evaluation (ADDIE) model are as follows:• SAP Navigation• Supply Chain Management (SCM)• Materials Management (MM)• Sales and Distribution (SD)• Production Planning (PP)• Warehouse Management (WM)• Human Resources Management Systems (HRMS)• Time and Labor• Payroll• Environmental Health and Safety (EHS)• General Ledger• Accounts Receivable and Payable• Cash and Credit Management• Retail Assortments and Bonus BuysThe products I produced include business process procedures, PowerPoint presentations, training course outlines, instructor and participant guides, storyboards, simulations, exercises, data sheets, assessments and job aids.I am proficient in SAP R/3 and ECC, PeopleSoft, Oracle, Infopak, uPerform, UPK, WPB, Microsoft Office including Visio. I have worked in a wide variety of industries and environments for small to large implementations. I have utilized various standards and approaches to develop courses for public and private sectors. My project team resources have been both minimally and largely staffed.In addition to developing course materials, I have successfully trained different levels within the organization from end-users to managers. As a training coordinator, I contributed to the success of training teams by organizing, scheduling, tracking, prioritizing and evaluating training and development efforts.
Listed skills include Sap, Change Management, Sap R/3, Leadership, and 26 others.
