Robert O. Email & Phone Number

Orlando, Florida, United States

• In my present capacity, I oversee the Internet Sales Department with a focus on driving profitability utilizing existing and developing new technologies. Additionally, I set target outcomes for and motivate the sales.
• Mentor, train, and develop the 15-person Internet Sales Department which generates 70% of the dealership's monthly sales.
• Grew dealership profit by over 255% YOY and consistently achieve annual KPIs.
• Negotiate with third party lenders to secure dealership-favorable financing.
• Manage a $50K monthly digital marketing budget to support website, social media, and banner advertising.
• Delivered sales training which directly resulted in a 24% boost in close rates.

Crystal River, Florida, United States

• In my previous role, I led all auto e-sales operations for a three-dealership auto group inclusive of leading the sales team as well as marketing, training, and performance management activities. My role also involved.
• Directed and supported a 10-person sales team which realized a 230% volume increase in under three years.
• Developed and designed individualized dealership websites with a focus on the user experience.

Sanford, Florida, United States

• As a Dealer Recruiter for a online-based start-up, I supported launch operations by recruiting dealerships to list their vehicles. I also managed the customer-facing website to ensure functionality and ease of use.A.
• Built brand awareness through paid advertising and cold calling auto dealerships.
• Explained the value of partnership to potential partners and developed a portfolio of dealership partners.
• Recruited, led, and trained a customer service team of 6 agents.

• In my first position with Berkshire Hathaway, I initiated contact with internet leads by phone and email to identify needs, build rapport, and connect potential buyers with vehicles. To reach sales targets, I.
• Achieved and maintained top seller status among a 40-person sales team.
• Secured the largest single fleet sale of the year by successfully selling 14 vehicles to a commercial customer.
• Met or exceeded all target outcomes while simultaneously receiving stellar customer satisfaction scores.