Ron Dingman Email & Phone Number

Troy, Mi

Research and correct customer data. Develop and maintain different sets of data logs for distribution to different departments. Assist department first vice president in data governance. Assist department first vice president in outside audits of GNMA loans. Serve as one of two SOX control champions for the division. Assist department first vice president in establishing KPI matrix for my position.

Troy, Mi

Research and correct customer data. Develop and maintain different sets of data logs for distribution to different departments. Serve as one of three SOX control champions for the division (from 2006). Coordinate test plans among the other SOX control champions. Assist credit corrections section of department with their responses to audit findings. Write procedures.

Troy, Mi

Perform various special projects (primarily researching various topics pertaining to mortgage servicing and writing short reports on them) for one of the division's two senior vice presidents. Write procedures for different departments within the division. Maintain user access to servicing system (IDs and security levels). Audit telnet lines from servicing data bureau to ensure accurate billing. Research and correct customer data. Develop and maintain correction logs for distribution to… Show more Perform various special projects (primarily researching various topics pertaining to mortgage servicing and writing short reports on them) for one of the division's two senior vice presidents. Write procedures for different departments within the division. Maintain user access to servicing system (IDs and security levels). Audit telnet lines from servicing data bureau to ensure accurate billing. Research and correct customer data. Develop and maintain correction logs for distribution to first vice president of customer service. Show less

Bingham Farms, Mi

Troubleshoot software and hardware issues for satellite office. Set up computers and printers. Install software. Coordinate computer support between corporate headquarters and satellite office. Maintain user access to servicing system (IDs and security levels). Audit telnet lines from data bureau to ensure accurate billing. Coordinate support between data bureau and Flagstar. Organize and schedule vendor meetings; write minutes of said meetings for internal distribution. Research and… Show more Troubleshoot software and hardware issues for satellite office. Set up computers and printers. Install software. Coordinate computer support between corporate headquarters and satellite office. Maintain user access to servicing system (IDs and security levels). Audit telnet lines from data bureau to ensure accurate billing. Coordinate support between data bureau and Flagstar. Organize and schedule vendor meetings; write minutes of said meetings for internal distribution. Research and correct customer data. Develop and maintain correction logs. Show less

Bloomfield Hills, Mi

Research and pay property taxes, including any penalties and late fees. Collect late fees from third parties. Handle inbound and outbound customer phone calls. Correspond with customers, treasurer offices, title companies, and tax service. Write training manual / procedures for the department. Direct issuing of checks to Wisconsin mortgagors with escrow accounts who elected their state's "Option 2" or "Option 3" for payment of their property taxes. Supervise employees. Interview job… Show more Research and pay property taxes, including any penalties and late fees. Collect late fees from third parties. Handle inbound and outbound customer phone calls. Correspond with customers, treasurer offices, title companies, and tax service. Write training manual / procedures for the department. Direct issuing of checks to Wisconsin mortgagors with escrow accounts who elected their state's "Option 2" or "Option 3" for payment of their property taxes. Supervise employees. Interview job candidates. Recommend hiring of candidates. Show less

Farmington Hills, Mi

Make outbound calls to customers, primarily for the Ford Motor Company Lease Renewal account. Solicit customer feedback on their leasing experience to refer to the dealerships. Schedule lease turn-in / renewal appointments with dealerships.

Bloomfield, Mi

Assigned to RDA (Research Data Analysis) in Bloomfield Township, MI, as a phone operator. Telephone private individuals from a provided list to have them complete phone surveys for various clients.

Troy, Mi

Assigned to Kmart World Headquarters in Troy, MI, as the assistant to the Quality Control Manager for Men and Boys Fashions. Measure sample garments and fill out reports on my findings. Classify garments as being acceptable or unacceptable. Correspond with the New Jersey testing center.

Lake Orion, Mi

Ran afternoon and midnight shifts at a fast food restaurant. Ran cash registers. Balance and deposit cash. Prepare food, including biscuits for the breakfast service. Clean and sanitize dishes and equipment. Take inventory. Interview job candidates. Recommend hiring of candidates. Make weekly employee schedule. Manage employees.