Ron Nelson Email & Phone Number

Sechelt, British Columbia, Canada

• Carried out an organization-wide computer revamp including upgrades, setup, consolidation andtraining for over 70 staff across 7 locations.
• Rolled out a cell phone upgrade to over 40 staff within the organization, including set-up,transferring data from previous devices, and user instruction.
• Developed a script to generate a VCARD contacts file from existing cell phone databases, savingstaff hours by providing a full contact list without ongoing maintenance by Operations staff.
• Researched, assessed, and gathered quotes for an internet contract change saving up to $31000over 3 years.
• Assisted staff with technology problems including cell phones, computers, and organization-widerollouts of Multi-Factor Authentication, OneDrive and SharePoint.
• Maintained documentation including spreadsheets, forms and user instructions

Sechelt, British Columbia, Canada

• Assisted customers with their varied needs around the store.
• Refurbished furniture and appliances including cleaning, gluing and soldering electroniccomponents.
• Safely transported furniture between the store, delivery truck and residences.

Gibsons, British Columbia, Canada

• Designed numerous logos, webpages and other media to promote the business.
• Evaluated and installed an automated online appointment booking system, respectingthe teacher’s schedule and doubling the appointments booked.
• Managed an online course system to distribute and manage access to class recordings,and supported customers using it.

Sechelt, British Columbia, Canada

• Supervised groups of 8 elementary-aged children, with one other counsellor.
• Organized and led activities to educate children about animals and animal cruelty in afun, playful and safe way.
• Communicated with parents to improve customer satisfaction and let them know whattheir campers learned.