Ron Nelson Email & Phone Number

Sechelt, British Columbia, Canada

• Carried out an organization-wide computer revamp including upgrades, setup, consolidation andtraining for over 70 staff across 7 locations.• Rolled out a cell phone upgrade to over 40 staff within the organization, including set-up,transferring data from previous devices, and user instruction.• Developed a script to generate a VCARD contacts file from existing cell phone databases, savingstaff hours by providing a full contact list without ongoing maintenance by Operations staff.• Researched, assessed, and gathered quotes for an internet contract change saving up to $31000over 3 years.• Assisted staff with technology problems including cell phones, computers, and organization-widerollouts of Multi-Factor Authentication, OneDrive and SharePoint.• Maintained documentation including spreadsheets, forms and user instructions

Sechelt, British Columbia, Canada

● Assisted customers with their varied needs around the store.● Refurbished furniture and appliances including cleaning, gluing and soldering electroniccomponents.● Safely transported furniture between the store, delivery truck and residences.

Gibsons, British Columbia, Canada

● Designed numerous logos, webpages and other media to promote the business.● Evaluated and installed an automated online appointment booking system, respectingthe teacher’s schedule and doubling the appointments booked.● Managed an online course system to distribute and manage access to class recordings,and supported customers using it.

Sechelt, British Columbia, Canada

● Supervised groups of 8 elementary-aged children, with one other counsellor.● Organized and led activities to educate children about animals and animal cruelty in afun, playful and safe way.● Communicated with parents to improve customer satisfaction and let them know whattheir campers learned.