Ronelda Dancer Email & Phone Number

Kananaskis, Ab

Vault Toilet CleaningLitter Picking/ garbage and recyclingSite Cleanup (making sure sites are free of garbage, clean fire pits and safe/ ready for next campers)Fire Pit Cleanup (shoveling soot, removing trash and raking around pit)Minor Maintenance (replace posts, electrical plugs, water taps etc)Revenue Collection (collecting envelopes, ensuring credit/ debit cards are processed and follow up if payment issues occur)Compliance (drive by checks to make sure campers are paid and complying with rules and regulations)Public Relations and Public SafetyLoading and Selling FirewoodOccupancy Reporting

Edmonton, Canada Area

I was assigned to the Small Business Group Team who is responsible for for the development of the content program to 7 different world markets.Build and Maintained SmartSheet Database for 7 world Market TribesTracked non project timeCreated efficient team meetings by grouping tasks by priority, Manage requirements to deliver business valueControl end-to-end change processes

Calgary, Canada Area

The practice of project close-out finalizes all project activities completed across all phases of the project to formally close the project and transfer the completed or cancelled project as appropriate. The purpose of project closeout is to assess the project, ensure completion, and derive any lessons learned and best practices to be applied to future projects. However, in multi-phase projects, the close-out practice may be applied at various stages of the project; upon deliverable completion, upon phase completion, upon iteration completion, at designated times during the project's life, or at whatever other juncture represents a completed segment of project work. Applying the close-out practice in this manner closes out only the portion of the project scope and associated activities applicable to that portion of the project.

Calgary

Lead a 9 member Admin Team to support the Project Managers while I supported the Senior Management Leadership• Executive Assistant for Senior Management• Strong Knowledge Jacobs Information Management System. ( Lotus Notes)• Compile, review, and analyze data, design processes to enhance work flow.• Set up and maintain project files. • Prepare meeting notes, review drafts and finish documents for issuing.• Created MPG Onboarding Handbook.• Managed Expense Report System for Project Managers.• Managed and approved timesheets and overtime authorizations.• Strong administrative and business operations knowledge.• Compile and generate reports, statistics, timelines, tables, graphs, correspondence and presentations.• Responsible for assigning work and overseeing progress of all admins for the Multiple Project Group.• Coordinated yearly performance appraisal program.• Coordinated the Safety Training Compliance.

615-18Th Street Se, Calgary

• Involved in the initial development of the Quality Assurance Program in the Calgary CMC.• Involved in the hiring of Quality Assurance Auditors.• Managed Calgary operations which involved the supervision of 150 call center operators on average per shift.• Monitored real time performance data and created reports to Management and Corporate on a daily basis.• Developed training and reference Manual for Operations Supervisors.• Liaise between call center and technical support as well as sales and service departments.• Provided training to new and existing employees on rollout of new internal software application. • Ensure proper adherence to company policies and procedures.• Responsible for customer conflict resolution.• Responsible for coordinating smooth operations in an emergency and high risk environment.• Monitored server performance and Dictaphone equipment

Business Management, General Management

General Management

Administration Assistant, Business

Activities and Societies: Nursing Business Administration

Registered Nursing Assistant, Nursing

Nursing

High School Diploma, Regular/General High School/Secondary Diploma Program

High School