Ronell Fields Email & Phone Number

St. Louis, Mo, Us

St. Louis County, Missouri, United States

• Customer service and sales oriented with high motivation• Ability to gain quick and solid understanding of company's electronic retail and cross-referencing system• Demonstrated technical skill and have the ability to work small parts and tools for iOS, android and PC repairs. (WISE CERTIFICATION LEVEL 1 & 2)• Excellent communication and interpersonal skills & valid driver's license and clean driving record

St. Louis County, Missouri, United States

• Independent Courier(1099) for Amazon; Using Amazon's Flex app to accept or decline various overflow delivery routes in/near my general city limit.• Completing a route goes as follows: accept offer, arrive on time, assess delivery route, assess packages for damage, deliver and return undeliverable packages.

Portland, Oregon Area

• Attend virtual meetings.• Conduct routine audits of inventory levels to maintain the highest levels of accuracy using Oracle NetSuite.• Pick and load inventory vehicles.• Maintain an excellent working relationship with our field team (Technology Experts)• Manage Enterprise Inc. Fleet Vehicles (maintenance, compliance and replacements).

San Francisco Bay Area

• Participated in daily virtual team meetings to share knowledge, successes and failures.• Schedule (in-home) customer visits and communicated by phone, text, and email.• Responsible for company vehicles (mobile office).• Managed quality assurance program including on site evaluations, internal audits and customer surveys.• Worked alongside retail representatives to boost sales by enhancing product presentations and use cases.

Greater St. Louis Area

• Host Genius bar appointments for iOS and macOS devices.• Assisted customers in identifying issues and explained solutions to restore service and functionality.• Patched software and installed new versions to eliminate security problems and protect data.• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.• Demonstrate professionalism and courtesy with customers while working to resolve complaints,problems or… Show more • Host Genius bar appointments for iOS and macOS devices.• Assisted customers in identifying issues and explained solutions to restore service and functionality.• Patched software and installed new versions to eliminate security problems and protect data.• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.• Demonstrate professionalism and courtesy with customers while working to resolve complaints,problems or respond to questions.Certifications :Apple Certified iOS Technician (ACiT) 2015 certification.Apple Certified Mac Technician (ACMT) 2015 certification Show less

Saint Louis, Missouri

• Engaged consumers in a professional manner to assess their retail needs.• Inquire on usage patterns to understand ways which customers used company products and services.• Handle POS and transitioning customers to setup area.• Arranged demonstration areas.

· Travel to Redbox kiosks (up to 120 mi.) · Loading and unloading movie disks· Handling unreadable disks, missing cases, etc.· Cleaning the machine· Changing signage (Plan-O-Gram) italicize · Troubleshooting

Greater St. Louis Area

-Inspire customers by showing them what's possible with technology.-Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.-Used consultative sales approach to understand customer needs and recommend relevant offerings.-Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.-Coordinated efficient restocking of sales… Show more -Inspire customers by showing them what's possible with technology.-Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.-Used consultative sales approach to understand customer needs and recommend relevant offerings.-Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.-Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions. Show less

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