Ronell Fields Email & Phone Number

St. Louis, MO, US

St. Louis County, Missouri, United States

• Customer service and sales oriented with high motivation
• Ability to gain quick and solid understanding of company's electronic retail and cross-referencing system
• Demonstrated technical skill and have the ability to work small parts and tools for iOS, android and PC repairs. (WISE CERTIFICATION LEVEL 1 & 2)
• Excellent communication and interpersonal skills & valid driver's license and clean driving record

St. Louis County, Missouri, United States

• Independent Courier(1099) for Amazon; Using Amazon's Flex app to accept or decline various overflow delivery routes in/near my general city limit.
• Completing a route goes as follows: accept offer, arrive on time, assess delivery route, assess packages for damage, deliver and return undeliverable packages.

Portland, Oregon Area

• Attend virtual meetings.
• Conduct routine audits of inventory levels to maintain the highest levels of accuracy using Oracle NetSuite.
• Pick and load inventory vehicles.
• Maintain an excellent working relationship with our field team (Technology Experts)
• Manage Enterprise Inc. Fleet Vehicles (maintenance, compliance and replacements).

San Francisco Bay Area

• Participated in daily virtual team meetings to share knowledge, successes and failures.
• Schedule (in-home) customer visits and communicated by phone, text, and email.
• Responsible for company vehicles (mobile office).
• Managed quality assurance program including on site evaluations, internal audits and customer surveys.
• Worked alongside retail representatives to boost sales by enhancing product presentations and use cases.

Greater St. Louis Area

• Host Genius bar appointments for iOS and macOS devices.
• Assisted customers in identifying issues and explained solutions to restore service and functionality.
• Patched software and installed new versions to eliminate security problems and protect data.
• Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
• Demonstrate professionalism and courtesy with customers while working to resolve complaints,problems or… Show more
• Demonstrate professionalism and courtesy with customers while working to resolve complaints,problems or respond to questions.Certifications:Apple Certified iOS Technician (ACiT) 2015 certification.Apple Certified Mac.

Saint Louis, Missouri

• Engaged consumers in a professional manner to assess their retail needs.
• Inquire on usage patterns to understand ways which customers used company products and services.
• Handle POS and transitioning customers to setup area.
• Arranged demonstration areas.

· Travel to Redbox kiosks (up to 120 mi.) · Loading and unloading movie disks· Handling unreadable disks, missing cases, etc.· Cleaning the machine· Changing signage (Plan-O-Gram) italicize · Troubleshooting

Greater St. Louis Area

-Inspire customers by showing them what's possible with technology.-Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.-Used consultative sales approach to understand customer needs and recommend relevant offerings.-Helped customers complete purchases, locate.

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